Office staff to field team you will not find more knowledge staff. Happy we chose this company for our a/c installation
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Geraldo was very professional and knowledgeable.
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Tony was ver kind. He explained everything he did. He was very through.
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Anthony was very friendly and communicated well about his part of the service. He follows through on quality work and cares that it was done correctly. A very well spoken and mature young man. It was a pleasure working with him and his partner.
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I like the communication process, safety features and friendly staff.
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John Campbell was so magnificent in picking up after himself and keeping it neat in my home and doing the work swiftly and accurately I really did appreciate his work
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Customer called us out because her condenser was no longer coming on. Upon investigation, Troy found that after flipping the breakers and resetting her thermostat that everything turned on and was running smoothly. Experimented with the system by turning it off completely again and then returning it on and everything seems to be working accordingly. Low pressure lockout was indicated on the control board on the outside unit low pressure lockout most likely due to air conditioner being on at low temperatures that we’ve had recently.
Customer is a referral from John Walker. Troy was called out to “Steve on a new 3 ton condenser and air handler. Also a 1 ton mini split.
Customer how to sell because her air handler was not functioning properly. Upon investigation Troy found that there was a fault in the relay that’s above the shut off breaker. Advise customer that we need to replace that for the system to turn on.
Brennan G Spoke with management about how we need to go about making the repairs to the plenum. We will reach out Monday to schedule the repair , per Wayne this will be done for no charge to the customer.
Spoke with customer about mold growing on duct, recommend addressing in winter time so mastic can cure properly.
Today we had a virtual estimate scheduled to discuss installing a mini-split in the master bedroom. James determined a 15,000 BTU system to be necessary to cool the bedroom to 70° as requested. James emailed the installation information to Dewey.
Brennan G Todays visit was for a system maintenance. This equipment is clean and all electrical components are within specs. Washed condenser coil , cleared drain line and replaced media filter (client supplied). Refrigerant charge is good, (20* split) Surge protectors and air purifiers are active. System is operating normally. Client report noise from outdoor unit on start up. Cycled the system and determined that the noise is normal.
Brennan G Installed 30a breaker for the air handler System is operating normally
James offered a low price to match a company quote. $6700
10 Year Parts warranty through manufacture 1st Year labor through Hot2Cold 1st Year maintenance through Hot2Cold 5kw electric heaters Job Includes: All required permits and inspections Any required code upgrades Any required breaker upgrades New emergency pan New hanging kit New float switches Return and supply duct connections Duct sanitation New hurricane pad and straps New thermostat (t6) Chemical flush lineset Drain line flush
Brennan G Todays visit was for the ac not cooling. Upon arrival preformed diagnosis and inspection. Found that the immediate issue was a clogged drain and triggered float sensor. Also discovered that the compressors capacitor was weak and the compressor was reading bad on the megohmeter test. Gave multiple repair options but advised system replacement was the best option due to the current systems age and lack of manufacture warranty. Elaine agreed and we scheduled for the system to be replaced tomorrow. Cleared the drain line so system can operate until we come put and replace the system Funded through synchrony 115Months 7.99%
This was a gas and go 2lbs of 410a homeowner wanting to replace the system soon but not at this time homeowner aware there is no warranty on Freon and if it leaks out fast time to replace the system out of warranty system Repair Option
