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Service technician , Troy, was punctual, efficient, very knowledgeable about the source of my air conditioner problem. Which equates to excellent service.
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James is the man! Most intelligent hvac guy in the business
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Hot to cold was prompt on the service as our unit was not blowing cold in 94 degrees early summer. James came out the next day and was quick to diagnose the problem. We were back to cold AC in less than an hour. Appreciate the fast turnaround and professional service.
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Amazing customer service as always. 100% worked to get me AC even when they were fully booked. Someone came by my house after hours to make sure I didn’t suffer in this heat.
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Brennen was very professional, thorough, knowledgeable and nice
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I love having Brannan come out everytime. Super professional and really always knows his stuff. Always perfect.
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This estimate is being presented for the splicing of the condenser wire, and re-running of the thermostat wire
Customer called us out to give him estimates on a new system provided
Replacing half horsepower 1075 RPM motor. Replacing transformer.
Customer had us out to asses issues with Air handler and condenser. Upon investigation Troy found that the fan motor in the air handler was buzzing and not engaging the blower wheel. The motor wasn’t drawing at amps and the transformer also wasn’t carrying over the 24v. Motor was blown and same with the transformer. The surge protector was also blown. Recommended replacing all.
Customers air-conditioning is up and running at the time of arrival
This estimate is being presented for the replacement of the 3/4 Electrical Whip that connects to the condenser.
Customer called us out because the compressor was not working. Upon investigation, Troy found that the capacitor was not functioning properly. We changed capacitor and condenser turned on.
Upon maintaining the system after checking all three capacitors Found the fan capacitor on the outside is ready 3.5 refer to pictures had let The homeowner know that means it is below reading and gonna go out eventually Doing routine maintenance that including inside and outside cleaning With a check up on any electrical connections While cleaning out the drain line also added tablets for drain Notice other two capacitor were recently change by Troy but never checked out the 3rd cap only recommendation for job unit is also very old advise changing in next couple years
Customer called us out because her compressor was not working. Upon investigation, Troy found that the compressor was indeed failing, however, this machine is only three years old. Machine should be under warranty with the previous owner last name, Vianna. Not sure of the spelling. Customers need the estimate to forward to previous owner so the previous owner can help cover the cost. Will be hearing back from them tomorrow.
Went through we maintenance system was perfectly live outside and indoor coil. I evaluated the ductwork. Notice air leaks, the score of the customer that I will create microbial growth recommend a UV light and minor duct repair customer wants quote on the UV light
This Estimate is being presented for the replacement of the Condensing Unit under the Customers Compressor Unit Replacement Warranty Option. Hot 2 Cold gained approval for the replacement of the Condenser due to Compressor failure, and compressor not being in stock and readily available. The cost of this estimate may change depending on IF we need to add freon or not (compressor) - If no freon is needing to be added estimate will be updated to reflect the lower cost of $1075.50. The office will make this adjustment PRIOR to the completion to ensure appropriate charges are provided upon collection the day of the replacement upon completion of the Install. Costs reflected in this estimate are in regards to the following: Warranty fee's we are charged, trip costs to and from the supply house, labor, troubleshooting, and freon (IF NEEDED) Condenser Replacement (Unit replacement Warranty) If Unit DOES NOT need Freon total cost ($1075.50) If Unit DOES need Freon total cost ($2565.0
New blower motor
Customer called us out because the air conditioner is not blowing any cold air. Upon investigation, Troy found that the float switch was faulty. After jumping out the float switch, Troy observed that the condenser was short cycling. Upon further discovery, Troy found that there was an error code of an E 45 which is an IPM board fault Cody customer on replacing both the float switch and the IPM board.
