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Great experience! Great employee! Very knowledgeable! Great service! We want to thank him for his service!
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The most outstanding work done by anybody in this state of Florida! I am so pleased n satisfied with the final outcome of the professional work that was performed by the two technicians that came out to my home! The excellent work performed was outstanding! Thank You for what you have done for us and putting our minds at ease and exceeding our expectations! Thank You Again! Very Professional work done n interacting with the customer!
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Troy did an excellent job during his evaluation of my ac unit. He explained everything, and performed the repairs. I am totally satisfied with Troy’s commitment to making sure everything is operational before leaving.
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Troy, Rodney, and Lee(American Asian?) all contributed greatly to get my AC back up and running. A giant thanks!
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Trey was very professional and knowledgeable!!
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I’m Happy to share that Troy returned and resolved the issues I had. My previous review was not good and I regret posting it I’m turning into my father lol
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I asked Troy to have the repair persons fix and clean the outside unit. Cory/Rodney were on the roof Max 20 minutes rapped it up, showed me pictures. Did not bother to turn on the unit. It's a little louder and more vibration than before. I asked if they cleaned the unit Rodney said they were not told to clean it ! I’m frustrated not sure what my next move is.
Response from Hot 2 Cold Air Conditioning:
Hi Mark, thank you for making us aware of this. We didn't see where you called into us about this issue and would have been more than happy to follow up on this for you prior to posting a review. We will be more than happy to send Troy back out to evaluate the noise. The estimate that you approved was for the Contactor, the Condensor Pad for the roof, and the Hard Start Kit, so thats the work the crew was informed they needed to complete on the appointment. Please let us know here or call us at the office if you would like to have Troy come back out to evaluate the noise and you can also speak with him in regards to the cleaning.
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Showed up on time and very pleasant and made sure he ckd everything begote he left
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James was extremely thorough and very knowledgeable! At the end of the day needing to replace the entire AC unit is not fun, but the knowledge and options offered by James are comforting!
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He was helpful with troubleshooting issue. I was able to temporarily resolve issue by changing back to old Tstat while reprogramming new one.
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Great people to work with! Considerate of our needs n concerns! Very professional n Friendly!
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Upon arrival we found unit empty on refrigerant After pressurizing the system with nitrogen, we found system losing pressure quickly Checked flare joints outdoor and there was no detection Leak is located in head unit in garage
Customers unit was working well upon arrival no work was done
Customer had a blown fuse in our air handler due to bad batteries in her thermostat. We replaced the batteries and.
Customer had us out to give a quote for a new mini split system instead of the original estimate that we quote
Customer had to sell because there was a buzzing noise inside his air handler. In the past, he’s had issues with the heat strips, melting his ductwork, but it was due to some faulty heat strips that wasn’t engaging the blower wheel fan so the heat wasn’t being moved so in its isolation it ended up melting the close duct point. No events to report didn’t fix anything. The transformer is the item that’s buzzing inside of the air handler.
Customer called us out because their drain line was backed up and it was leaking in the garage. After investigation, Troy found that the drip tray was also clogged up. We vacuumed out the line and wiped out the drip tray and the customer machine is up and running.
This estimate is being presented for the run of (1) new R8 Mobile Home Flex Duct and Duct Sanitation. Uninstalled old return Installed new return Installed 30” piece of snap lock pipe to supply for better heat resistance Reinstalled supply flex after cutting off burnt and melted piece Sealed and hung everything back up off ground Ran sanitation machine Extending Heat Shield by using multiple collars to avoid melting.
Customer had to sell because she wanted quotes on replacing her unit. Provided estimates.
Customer wanted to discuss a quote that was given to him about replacing his ductwork. I think we came to an agreement on what should be done. Customer said he would sign off on that once he talks to sync.
Customer wanted quote for ductwork repairs and replacements. Provided estimates.
Customer called us out because her system hadn’t been turned on in a long time. Customer was hoping to see what it would cost to replace the system or fix the system. Since the previous tech from another company took both of the pullout switches with him we were unable to turn on the system to test it, and we were left with the only option of trying to see how much it would cost her to get a new system put in
