Today we visited because the ac unit wasn’t working. Upon arrival Travis seemed overwhelmed and asked to cancel the appointment. Since we were already onsite James went ahead and evaluated the unit for him. Fortunately the issue was a clogged drain line. After clearing the drain the unit came on and looks to be working fine. We however did not thoroughly evaluate the system. Photos were not taken, refrigerant pressures not taken, amperage not checked. James did verify the unit to be draining before leaving.