Today we visited to determine why the AC unit wasn’t cooling the home properly. We learned the system is low on refrigerant (R-410a) and located a leak in the inside coil. Mr. and Mrs. Gudenkauf just purchased this home so they decided to go ahead and upgrade the system instead of spending thousands to repair the old unit. We will be returning on Monday to replace the machine. I also let them know we will help keep it cooling until Monday, so they can call us if they notice it not keeping the home comfortable and we will get out to add refrigerant.