Scott was professional, friendly, and explained our repair in clear, intelligent terms. On-time and efficient and price was reasonable. Never a worry or concern of his competence. A pleasure to find a smart, friendly repairman!
Scott delivered the news no one wants to hear, “ its 26 years old (fridge) and I can come back as much as you want :(. “ What, it won’t live forever? Joking aside, the choices we make are only as good as the information we have when making a decision. He offered options to consider which made the service call more of a consultation. Thank you Scott! Regards, Henry
The door to our LG dishwasher became nonfunctional and would not close properly. We called Appliance Works and described the problem. Scott came out right away and had already diagnosed the problem and ordered the defective part, which had to be backordered. When the part came in, Scott reappeared and fixed the door perfectly in half an hour. Scott was extremely polite, fair and well informed. It was a pleasure to do business with his company, which we will now call for any and all other out-of-warranty repairs. It's nice to find someone who really knows what he's doing; Scott fit that bill to a tee.
I called Appliance Works for a service appointment regarding my oven and was able to get an appointment quickly. I appreciated the information Scott provided about my older model oven and the fact that he didn't try to convince to replace something that didn't need replacing at this time. Honesty and integrity...win, win!
Scott came out and diagnosed the problem on my Dacor range.(and he was on time!) He ordered the part I needed, and did the repair as soon as the part came in.(and he was on time!) I have used Appliance Works several times now for different appliances, and have always been fortunate enough to get Scott. He is so knowledgeable, very informed, and really know what he's doing. And to top it off, he's a really nice guy. I won't use any other appliance repair company.
I felt very comfortable with Scott who was polite and knowledgeable. I received a reminder call the night before and a call when Scott was 15 minutes away.
We’ve had several people “fix” our Subzero ice maker. Only Scott actually did so and with American parts no less.
Our service provider, Scott, arrived on time as promised and was knowledgeable and efficient in addressing our problem and coming up with the correct solution. We specifically requested a Business Card because Appliance Works is our future"GO TO" company for any appliance repairs.
Scott was very personable and professional.
Maytag washer not draining
LG dryer not heating
KitchenAid dryer with display issues
GE built in refrigerator not cooling
LG dishwasher with door issues
Dacor gas cooktop not lighting properly
LG front load washer not draining properly
GE refrigerator flashing display
KitchenAid double oven under temperature.
Samsung dryer screeching
Maytag washer not spinning
Whirlpool Duet washer with SUD error
Dacor dual fuel range with broil issues
Sub Zero Refrigerator not making ice
GE refrigerator no power