Riley did a great job! Was on time, friendly, explained the repair needed for my dryer and had it fixed in no time👍
Matthew arrived on time and diagnosed the problem with my washer very quickly. He was very enthusiastic and upbeat -- it was obvious that he loves his job, which is good to hear these days.
Edwin was very personal, thorough and quickly diagnosed the problem. He had the part available and was able to quickly repair our washing machine. Neat and tidy and left the area as clean as he found it. I wouldn’t hesitate to use them in the future.
Ricky was on time, very polite and knew what he was doing. He spoke well, was dressed professionally and the charge was appropriate for what the issues were with both refrigerator. More service techs could take some customer service lessons from him.
Ricky quickly diagnosed the problem and had our refrigerator working in no time. He was outstanding!
We have an old oven--as in 35 years old and (now) still going. However earlier a top burner and the oven coil "retired". We found Appliance Works with an online search. We did not hold out much hope the oven could be put back in working order but thanks to Matthew it was. The Company is a family business and although Matthew explained he is not a family member he spoke highly of the Company. We had to order a part but it came in quickly -a week or so. Matthew returned to install it. His service was exceptional-he is talented and very knowledgeable. Plus he has a service mindset. Also it was easy and pleasant to schedule with Appliance Works, they followed up to remind us of the appt, and Matthew was on time and called in advance. Lastly the service, labor, parts etc. were very reasonable. High fives all around and appreciate working with a family business.
I went on the LG website and looked for a someone to repair my LG front load washing machine. I am so grateful Appliance Works were able to schedule service within 2 days. They sent Matthew, who showed up right on time, great communication from Matthew when he was on his way. Mathew knew immediately that it was the drain pump that had failed. He showed me the bad part once he removed it. He cleaned up after himself and had completed job the job in a very short time. The price was $75 less than another company had quoted me. I absolutely recommend this company and won’t hesitate to call them first if I have any more issues.
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