I will only be using appliance works to service my home appliances. They are professional, timely, and knowledgeable.
We were able to get a technician out within 4 or 5 days (we didn't have an emergency) over the Thanksgiving holiday, which was awesome. Edwin called when he was on his way, within our "window" of time. We had a quick & easy fix, and he explained everything that he was doing. Edwin was very nice, informative, and we even had a quick chat about dogs!!!! I am very happy with all facets of the dishwasher repair! I will recommend Appliance Works to my friends, and call them again should we need appliance repairs in the future!!!
Christina went above and beyond for the repair of my washing machine. She was knowledgeable, professional, friendly, and extremely helpful by sharing some of her knowledge about washers and dryers and how to keep them running smoothly. She explained everything thoroughly and didn’t try to push me into anything or upsell in any way. All in all a very positive experience!
Really enjoyed the service and information about my washer repair service. Definitely would recommend!
Ricky did a great job, he arrived early and had the dryer fixed in no time!
I looked online for a repair service for my front load washer after the first repair company I contacted was a no show and had an automated call service that wasn't helpful. Looking at the Appliance Works website, I was encouraged to call them based on several factors - reviews, family-owned, licensed, bonded, and insured, and experience. I was pleased to be able to talk to a kind lady (Toni?) that shifted work orders around to accommodate my schedule. Cristina, my technician, was professional and knowledgeable of the brand of washer I had. She diagnosed the problem and completed the job in a timely manner. She was also very patient with my loud dachshunds, which I appreciated. I was very impressed with this company and we will definitely use them in the future!
Cristina exhibited excellent customer was very detailed and informative about my repair. Unfortunately, the appliance was too old and needed replacing.
On time arrival, knew exactly where to look and identify the problem..
This is the second time we have had Christina help with appliance repair and could not be any more satisfied with her all around performance. Her diagnostics were spot on as was her repair.
whirlpool refrigerator ice not dispensing
Whirlpool gas range left rear burner not turning on.