Beyond Excellent Service

Tyra Wiley-Cooper from Buckeye, AZ

We had just moved in and were so excited to cook our first meal, only to find out the oven didn’t work. Thankfully, Cristina came to the rescue! From the very beginning, she was professional yet incredibly friendly. She called ahead with her ETA, spoke with such a welcoming tone, and immediately put us at ease. When she arrived, Cristina balanced kindness with professionalism — she listened to my concerns, walked me through basic troubleshooting, and even showed me where my breaker box was (something I wouldn’t have known otherwise!). She explained how Samsung appliances can react to power glitches and made sure I fully understood the process. After resetting the breaker, the oven finally worked — but what impressed me most was Cristina’s dedication. She didn’t just leave after a quick fix; she stayed to double-check the oven and warmer were fully functioning, ensuring everything was ready for us to enjoy. That “above and beyond” care really stood out. Cristina also explained the follow-up process should we ever need help again, which gave me even more confidence in her and her company. I can’t recommend Cristina and her team highly enough. If you want someone who is knowledgeable, reliable, and genuinely cares about her customers, Cristina is the one to call. She truly made what could’ve been a stressful situation into a great experience.

Great Job Christina

Iris from Buckeye, AZ

Christina was here for her second to install a new pump for the dishwasher. She is efficient, polite, on time and keeps everything clean. Christina is definitely no ordinary Joe. She is great, we love her.

As Advertised... Great Service!

Kevin S. from Buckeye, AZ

Easily scheduled an appointment with Appliance Works for a noisy refrigerator. I was given an arrival window between 2-5pm. Ricky P. called ahead of time to let me know he was 30 minutes away. He arrived between 2-3pm and was very friendly and professional. Ricky determined that the freezer fan motor was failing and he did have a new fan motor on the truck which is always a good sign that a tech is prepared. He explained the repair, answered my questions, gave me a price and within an hour my refrigerator was repaired. Ricky informed me of the 90 days parts and labor warranty.

Thank you Christina

Iris from Buckeye, AZ

Christina came to look at our dishwasher. It has an issue with the pump. So far it isn’t quite clear what the issue is but she took ample time to explain what might be happening and how to prevent it. She is knowledgeable and helpful and dedicated to give the best service. She is respectful of your property and leaves everything clean. I had read her reviews and I asked for her specifically. She deserves all the great reviews she gets.

Great Service!

Guy from Buckeye, AZ

Only Appliance Works

Jaclyn from Buckeye, AZ

I will only be using appliance works to service my home appliances. They are professional, timely, and knowledgeable.

Tremendous service and attitude

Dennis from Buckeye, AZ

Excellent all around

Shayona from Buckeye, AZ

Awesome tech, Edwin, and great service!

Debbie from Buckeye, AZ

We were able to get a technician out within 4 or 5 days (we didn't have an emergency) over the Thanksgiving holiday, which was awesome. Edwin called when he was on his way, within our "window" of time. We had a quick & easy fix, and he explained everything that he was doing. Edwin was very nice, informative, and we even had a quick chat about dogs!!!! I am very happy with all facets of the dishwasher repair! I will recommend Appliance Works to my friends, and call them again should we need appliance repairs in the future!!!

Great experience!

Ann from Buckeye, AZ

Christina went above and beyond for the repair of my washing machine. She was knowledgeable, professional, friendly, and extremely helpful by sharing some of her knowledge about washers and dryers and how to keep them running smoothly. She explained everything thoroughly and didn’t try to push me into anything or upsell in any way. All in all a very positive experience!

Knowledgeable and great service

Todd from Buckeye, AZ

Really enjoyed the service and information about my washer repair service. Definitely would recommend!

Excellent Service!

Meryl from Buckeye, AZ

Ricky did a great job, he arrived early and had the dryer fixed in no time!

GREAT

Tammy from Buckeye, AZ

Very efficient and friendly

Excellent service!!

Miranda from Buckeye, AZ

Very nice and helpful!:)very fast as well!

Highly Recommend!

Vanessa from Buckeye, AZ

I looked online for a repair service for my front load washer after the first repair company I contacted was a no show and had an automated call service that wasn't helpful. Looking at the Appliance Works website, I was encouraged to call them based on several factors - reviews, family-owned, licensed, bonded, and insured, and experience. I was pleased to be able to talk to a kind lady (Toni?) that shifted work orders around to accommodate my schedule. Cristina, my technician, was professional and knowledgeable of the brand of washer I had. She diagnosed the problem and completed the job in a timely manner. She was also very patient with my loud dachshunds, which I appreciated. I was very impressed with this company and we will definitely use them in the future!