I was advised that I needed a thermostat fuse and that the cause was blocked air vents. I mentioned on both visits (repairman did not have the part with him on first visit) that I had had the vents cleaned out within the last year and asked if it could be something else since it is an older dryer and on both times I was told that it could only be that. I just had the dryer vent person here who could tell right away by the way it was very hot when running on the air setting that it was not the vents. (the vents were fairly cleaned out). The Appliance Works technician did not even bother to check anything else
Great tech and kind person. Fast, polite, will use your company again !
Daniel was a wonderful and friendly technician! I knew the appliance would’ve been an easy fix, but didn’t quite know what. Daniel was able to diagnose it quickly and order the part. The lower rating was due to the part’s pricing - felt like it could’ve cost less when doing an online search…
Thank you for the most excellent customer service. Everything was completed and Daniel went above and beyond to make my appliances in perfect working order.
Had Daniel out to work on our washer and dryer. Really friendly and professional guy, explained the issue clearly and everything went so much faster than I expected. Would definitely use again!
Greatly appreciated the prompt follow up & expertise, as well as the courteous customer service.
Daniel did a great job and installed the new board quickly. He also assisted with clogged freezer drain that could have caused worse issues. Thank you
Happy that the tech had the parts we needed so that the issue could be addressed in a single visit.
Seriously first time using Appliance Works and will always use them from this point on. Fast, efficient and reasonable. Highly recommend. Daniel and Matthew were great. Two separate technicians for two different houses all in the same day. Excellent service!
Daniel did a great job & I will definitely be using Appliance Works in the future.
Ricky P. demonstrated an exceptional level of knowledge in my appliance. He provided excellent advice and educated me on my appliance life's expectancy. But, most important he was honest and reputable. Ricky informed me my appliance did not need any repair, and assured me if my problem returned he would repair it. This level of honesty and professionalism is rare in this present day. Ricky is an invaluable asset to Appliance Works.
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