Riley came out and was able to diagnose and repair my washing machine in a timely fashion. Scheduling was quick and easy and everyone was very kind.
Riley was very nice and professional. He quickly diagnosed the problem and I wasn’t charged for a repair that wasn’t necessary.
Always appreciative of the honest feedback and stellar customer service provided by Riley and all of the technicians as Appliance Works. I found Riley to be clear and understandable (I do not speak appliances!) with explaining the problem with the dryer to me. Found pricing to be fair and the turnaround with the fixing was quick. Thank-you!
Riley was awesome, personal and very knowledgable. Would have him back anytime.
Good response time and got our appliance up and running right away.
Riley was very pleasant and diagnosed our dryer problem instantly. Very experienced & we felt confident in his abilities. Will DEFINITELY call on Riley again for other appliances!!
Everything about my experience was great. Beginning with the call with the scheduler who was so nice and bent over backwards to accommodate me. Then Riley came out the next day and was also very nice. He figured out what was wrong just by my description and when he pulled out the fridge and did his diagnostics, he was absolutely right. He answered all of my questions with patience and clearly years worth of knowledge.
Riley did a great job. Very efficient and nice to deal with.
Riley was knowledgeable, helpful and just overall a nice person
Riley provided such a great service, he was so kind and quick at fixing our washer. So personable and walked me through what he did and provided future suggestions if the appliance were to break again. Awesome service!
Never thought that I would be so pleased with an appliance repair company to actually write a review, but I had a stellar experience with Appliance Works solely due to their repairman Riley! Riley was not only punctual, professional and knowledgeable--but he was really one of the nicest people ever. I felt comfortable and safe with him in my home, he took time to walk me through my needed repairs and diligently worked to fix the issue. I will forever recommend AW and Riley to all my friends, clients and loved ones. It's always a pleasure to encounter kind, hardworking people and Riley definitely set the bar high. If I ever need appliance repair, I am certainly calling Riley and the folks at AW. Thank you Riley for the 5-star experience!
Service on time, honest and great personality
My cooktop turned out to be too old for replacement parts but I was pleased that it only took the technician a minute or two to determine that. He assisted in the decision to proceed with replacement of the entire cooktop unit.
Samsung dishwasher door not closing properly
Lg dishwasher not running cycles.
Kenmore washer not powering up
Frigidaire washer dryer combo not draining
Samsung washer leaking water from underneath
Samsung refrigerator not cooling properly
Ge monogram refrigerator not cooling properly
Amana dryer not venting properly
Maytag top load washer only runs on bulky setting
Bosh dishwasher not cleaning properly
Samsung dryer not starting cycles
Maytag washer not completing cycles
Maytag washer makes loud noise during agitating
Lg refrigerator freezer not sealing properly
Whirlpool washer won't fill