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Matthew showed up on time and was very polite. I requested service on both my washing machine and the icemaker in my refrigerator. He diagnosed the problems with both machines quickly and repaired the washer. I appreciated the fact that because of the cost of the parts it made more sense for me to replace my refrigerator and to repair it that there was no pressure to do the repairs. The washer was repaired quickly and he cleaned up after himself. Thank you for a stress-free repair experience.
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Matthew did a great job! He diagnosed a bad sensor, defrosted the fridge, replaced the sensor, updated software and re-ran diagnostics. Hopefully, we will get several more years from this refrigerator! Very courteous young man!
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Recently I phoned Appliance Works Main Office and spoke with Bobbie. What an amazing person! I discussed my issues and she had a Technician out that very same day. This little gal is remarkable. A wonderful personality, fun to talk to and she knows her job, yet very professional. She subsequently had a technician out to review my problem (the same day) and out came Daniel. "Appliance Works" ! They are the very best advertisement this company could ever have. Both of these individuals are professional and know their jobs and appliances. After Daniel inspected our appliance and determined our problems, he had the parts ordered and that same afternoon, the office phoned and scheduled him to return to install them. Daniel was prompt on the day of service. This man had our refrigerator back in operation in a "New York Minute", working as if it was brand new. He then took the time to walk us through the necessary steps to ensure a total system flush and how to deal with the new unit. Professional, enthusiastic, fun to visit with but moreover, He knows his job and how to do it with alacrity and confidence. We are extremely pleased with Daniel, Bobbie and Appliance Works. The cost of repair was far less expensive than we had imagined: fair and reasonable along with a "Top Notch" job. Thank You !
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Javon was professional, friendly and courteous. He quickly fixed the problem and explained what to do if it were to happen again. Thank you Javon! 😉👍👍
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Appliance Works saved the day again. Riley repaired a fuse in the microwave and the heating element in the dryer in the same visit. He's also repaired our dishwasher and washing machine. Good as new. We've been using appliance works for over 5 years. Scheduling is easy, and they are always quick to send someone out. They are friendly and really have the customer's best interests at heart.
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Riley is so friendly and helpful. Professional and respectful service.
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Riley was awesome. He showed up early, got the problem sorted out and made the repair quick and easy. He also took the time to explain what the issue was and why and even reset the clock on the oven. Thank you Riley!
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Riley has been to our place multiple times and is always so friendly and full of knowledge. He has answered all of our questions and he is excellent at his job. I would definitely recommend his service.
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Riley was great was able to fit me in today to fix my refrigerator . He was here and fixed it no time thank you so much.
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Riley was well informed on the services I received from him today. He was courteous and friendly and took great care in answering all my questions.
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ge dishwasher not heating properly or cleaning dishes well
