Matthew was prompt and quickly diagnosed and repaired the washer. We appreciate his friendliness and skill.
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We called on Tuesday afternoon and had our dryer fixed Thursday morning. Matthew was kind and super respectful of our home. He was knowledgeable and quick to repair the problem. We had a good experience and would definitely use Appliance Works again in future.
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Matthew was very knowledgeable and understood what needed to be done to fix the fridge. He was very pleasant to speak with and had great communicative skills. He was able to break down the process of what needed to be fixed and why it was broken.
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Matt did an excellent job of replacing our ice maker. He was efficient and professional. He cleaned up ice that fell on the floor & took the old ice maker with him. Appliance Works is our go to appliance repair company from now on.
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Great work by Matthew. He improvised with parts to make it work and did an outstanding job!
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Impressive start by being on time. He was well-spoken and polite. After listening to my explanation of my freezer problems and doing an assessment, he consulted with the office and returned with a diagnosis and quote. I researched alternatives including other repair companies and replacing the freezer. The quote was reasonable and the timeframe was acceptable. I contacted the office to proceed with the repair.
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Matthew did an excellent job diagnosing and repairing our refrigerator. Appliance Works has always been fair and have always sent fully qualified technicians. It’s the only repair company we call.
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Excellent service! Matthew was knowledgeable, efficient, and honest. Took the time to assess both washer and dryer thoroughly, explained everything clearly, and offered sound advice. I appreciated his integrity in recommending a plan of action. Highly recommend!
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On time pleasant and explained and fixed issue
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Matthew is an absolute expert and is so professional! He fixed my kenmore front loader that had a leak and was out of commission. We are back up and running thanks to his prescison and expertise.
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Matthew diagnosed the problem promptly, ordered the part and we had a fixed oven a few days later.
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