Our LG washer started leaking. Matthew diagnosed the problem quickly, ordered a new part, and returned to fix the problem. He also made friends with our nosy Chihuahua, so she recommends him also!
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This is the second time I’ve used AW, and I won’t go anywhere else now. Super responsive, and super honest. Suspected we needed a certain part, but when I came down to it the issue was elsewhere in the fridge…so no part needed after all! Just charged the call-out fee, not the part - so happy with this company! Javon was so polite and professional…we’re lucky on who we invite into our home but these guys are welcome for the next thing that goes wrong!
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Mathew T did an amazing job and was kind and courteous. he was efficient and knowledgeable! Thanks Matt!
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Only took him a minute to find out what was wrong with it. He definitely knows what he’s doing.
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Very impressed with Matthew. He was very knowledgeable, prompt and was done very fast as well. Excellent work.
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Matthew was very professional, honest and prompt. He came back for follow up repair and did a good job. Cost us less than initially quoted.
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Matthew took the time to troubleshoot the problem, and then was able to find discontinued parts for our discontinued oven on the Internet. His efforts went above and beyond and saved us an expensive replacement. He’s a nice guy and didn’t give my wife the creeps.
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The experience with Appliance Works, and Matthew T in particular, was top notch! Appliance Works quickly scheduled me for an in-home appointment. The CSR was up-front around the pricing for a trip visit and possible work. Matthew T was courteous and prompt. He quickly diagnosed the ice maker issue, quoted me for the service and parts for a replacement, and installed a new maker. I highly recommend for my neighbors in Mesa!
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Easy to work with, fast and an overall great experience. Thank you Matthew!
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Edwin came to our house to replace the compressor on our refrigerator. What a wonderful guy! Edwin had a wonderful demeanor, was super friendly, and completed the repair in record time. Wearing a mask was important to us; Edwin was happy to accommodate us and arrived wearing his mask. Edwin was well dressed, his uniform was clean, and we could sense that he had a smile under his mask! Additionally he had a great sense of humor! Appliance Works cost for the new compressor and labor was fair and reasonable. We will certainly use Appliance Works should we need any appliance repair in the future. It is without reservation that I would recommend Appliance Works, and Edwin, to anyone seeking excellent appliance service!
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