Jeremy was professional and did his best to find the issue. He could of said it could not be fixed and recommend a costly part. But he persisted and found a quarter stuck in the pump. I appreciated his persistence and would recommend this company!
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Glad we found Appliance Works we share our good find with family & friends. Thank You!
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Scott was great. Very friendly and super knowledgeable. I would highly recommend this repair service.
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When i called, they had an appointment for about 24 hours later. Jeremy arrived a few minutes early and quickly diagnosed the problem. He gave us all of our options, including buying a new dishwasher as the cost of the part we needed was about the price of a new machine. The cost of evaluating our machine was quite reasonable and they deduct it from any repairs that are done. I chose Appliance Works on the strength of other reviews and was not disappointed. I would definitely use them again.
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I called Jeremy to say I had a grave leak after he left my house. He said he would be right over, but before long, I called him back to say I found the problem and wasn't anything he should be concerned with. Well, he was on his way and he insisted on coming over to take a look anyway. He did come by and even though the problem was not associated with his recent repair, he helped me to fix the problem. Wow! This is not the first time I have had a great experience with these folks at Appliance Works. I endorse and recommend them because that is what you do when folks operate at a higher level. You spread them around.
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Service Tech did a thourough evaluation and gave advice on alternatives. We decided to delay further action and follow the advised procedures. Within hours, our problem with refrigeragor resolved to our satisfaction. Thanks Jeff
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My 3 yr old oven quit working on 2/18/2017, a Saturday and a holiday weekend and in the middle of our family reunion. I had 17+ people I was feeding. I called 30 different companies without success. But then I made that 31st call at 2:10pm. Maybe it had something to do with my tears...the owner told me he'd try to reach his tech and call me back. When he called me back within 5 minutes, he told me his tech would be here by 3! Jeremy, the tech, showed up at 2:45pm, worked for an hour, had one part on his truck, and made the repair. However, he discovered the heat shield had failed. Jeremy was very creative in using the shield we had so that we had a working stove. He was able to secure a new heat shield and install that part 4 days later at my convenience. Total cost: $230.50 for parts and labor! I will recommend these folks to anyone in need. Thank you again Jeremy for your efforts. You saved our reunion!
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Jeremy was great, I was told he would be at my home in an hour after I called and he showed up in 15 minutes. That was really great. He troubleshot the problem and had the appliance fixed in an hour at a reasonable price.thanks jeremy!!
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