Dan arrived promptly was personable, knowledgeable and provided great insight to the problem. I never felt rushed and he gave detailed answers to the questions I had. He even ran numbers against his profits best interest and showed me the different between repair and buying new. Would recommend to anyone as they are professional and honest.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I would call on this company again if I had an appliance repair need. They scheduled us for the next morning, Mathew was right on schedule, he was courteous and highly competent. Our fridge is working great again.
Overall Experience
Quality
Price
Convenience
The office called and scheduled out appointment almost immediately after receiving the work order. Our technician, Matthew, was nice, courteous, knowledgeable, and was able to spot the problem with our dishwasher immediately and explained it without being the least bit condescending as sometimes happens. As soon as the parts were in he made a quick fix and tested the machine to be sure all the leaks were gone.
Overall Experience
Quality
Price
Convenience
Matthew was prompt and quickly diagnosed and repaired the washer. We appreciate his friendliness and skill.
Overall Experience
Quality
Price
Convenience
We called on Tuesday afternoon and had our dryer fixed Thursday morning. Matthew was kind and super respectful of our home. He was knowledgeable and quick to repair the problem. We had a good experience and would definitely use Appliance Works again in future.
Overall Experience
Quality
Price
Convenience
Matthew was very knowledgeable and understood what needed to be done to fix the fridge. He was very pleasant to speak with and had great communicative skills. He was able to break down the process of what needed to be fixed and why it was broken.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Matt did an excellent job of replacing our ice maker. He was efficient and professional. He cleaned up ice that fell on the floor & took the old ice maker with him. Appliance Works is our go to appliance repair company from now on.
Overall Experience
Quality
Price
Convenience
Great work by Matthew. He improvised with parts to make it work and did an outstanding job!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Impressive start by being on time. He was well-spoken and polite. After listening to my explanation of my freezer problems and doing an assessment, he consulted with the office and returned with a diagnosis and quote. I researched alternatives including other repair companies and replacing the freezer. The quote was reasonable and the timeframe was acceptable. I contacted the office to proceed with the repair.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Matthew did an excellent job diagnosing and repairing our refrigerator. Appliance Works has always been fair and have always sent fully qualified technicians. It’s the only repair company we call.
Overall Experience
Quality
Price
Convenience
