Matthew was great. He was able to fix my fridge/ freezer the same day. He even answered the 10,001 questions my son asked!
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Our 2nd experience with Matthew & he is a great representative for Appliance Works! Explains what’s wrong, provides costs & options. Professional! We appreciate Matthew & the great service provided by Appliance Works👍👍
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Great service. Very professional and knowledgeable.
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Matthew carefully checked everything out on my Admiral Heavy Duty Washing Machine which was shaking badly on the spin cycle. My washer is located in a storage shed and Matthew thought it could be the uneven/weak floor so he moved the washer outside to the concrete and the washer was just fine....no more shaking. I certainly appreciate his patience in finding the problem and saving me money on unnecessary parts. His honesty and dedication to his job are phenomenal.
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Very happy with the whole process. Called Appliance Works on a Monday and tech Matt was here within 4 hours. He diagnosed the issue and ordered the replacement part. Tuesday, the part came in and a return visit was scheduled. Wednesday morning all was well and working as new.
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Very happy with Applicance Works. Called to have our leaking ice maker looked at, and they sent Matt out within 2 days, a day after that the parts were in and it was repaired. Matt was very knowledgeable and explained everything clearly.
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Well trained serviceman, polite, neat and new his business . Thanks
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Matthew was spot on time. He knew right away how to fix the washer problem, but parts were not moveable at all. I knew this was a possibility from checking it out on the web. I offered to let Matthew just cut off the pillow case that was jammed under the agitator. He would not give up, and persisted for nearly an hour, doing heavy lifting and joggling to finally release it. Then he advised me on how to prevent this in the future. Kudos to Matthew!
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Mathew was very thorough and explained everything he checked.
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Matthew was very professional and knowledgeable. I would recommend him and use again if necessary.
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Matthew was efficient, polite, personable, and honest. We’re more than satisfied with his service. Definitely recommend Appliance Works.
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