Customer/ Tenant States: Master bathroom shower leaks into basement when used. Technician Notes: Master bathroom shower is leaking into basement. Existing drain was installed improperly. Compression style drain, gasket was upside down. Another gasket was missing. Attempted to make standard repair on this style of shower drain but initial repair failed. Shower drain will need replaced. Resolution: After repairing and testing original shower drain for it to fail, we installed a new shower drain in the master bathroom. Connected to existing drain in basement. Tested for leaks. Job Notes: Sewer clean out located in front yard. Job Status: Complete. Autho: Bill to ResiPro Estimates: No additional needed.