Customer stated: they had a leak. Tech notes: called out today to look at a leak. While on site I found no water any water but warped floors. I ran the bath tub for about 30 minutes along with the sink and the toilet all in the hall bathroom and wasn’t able to get a drop of water to show. After checking the water meter I found the home owner had no leaks due to no movement on the meter. I checked water pressure and found it at 50psi which is right where it needs to be at. I tried to ask home owner some questions and he wasn’t really able to inform me on what happened other than there was just water on the floor. I checked everything plumbing related and couldn’t get an any water to show up where the floors are warped. resolution: I found no mechanical failure with the plumbing system upon inspection and diagnosing. Job status complete. Job notes:
Tenet stated water is coming up in front yard. Found a geyser in front yard due to water service line leak. Dug up water service line to find white pec water service line going into a flow control into blue pen water service line. The blue pen was kinked due to the angle the old copper water service line going into house meets the new pen water service line instead of using any pen fittings to connect the two they kinked one of the lines to make them connect this eventually cause the pipe to crack and leak Replaced kinked section and installed a 90 to make the angle be able to connect without any Unnecessary stress on the pipe Job is completed Due to the amount of water most of the soil washed away and made back filling the hole completely difficult there will likely be a sunk in spot at the point of the spot repair.
The tenants complaint is that the septic lid and tank was not back filled We found that the septic lid was still dug up no one back filled the dirt but upon inspecting everything we found that there is liquid still flowing out of the septic tank lid We lifted the lid and the water level and soiled layer is still overflowing the tank lid The person at the home said they are not having any backup or signs of clogging inside the home The septic company needs to come back out and double check the system The person at the home said that it was pumped already Job not completed I spoke with property management and they sent this back to us because the septic company told them that the drain field is not working And we “replaced it within the last year”
Repaired a slab leak at a customer's home. Located the leak beneath the home's foundation and performed a precise repair, addressing the leak with minimal disruption. Also replaced pop up assembly on same bathroom.
The homeowner wanted a gas stove installed We found the homeowner had a new gas stove on site that they wanted installed We Installed the customer supplied gas stove Tested the cook top is not acting correctly The homeowner said they got it on clearance I explained to them they need to get an appliance tech out to figure out what’s wrong with it Job completed No other estimates needed
Called out today due to the toile in the Basment leaking Found that when you run water in the tub it would leak from the toilet at the Basment Pulled the toilet and snaked the line and removed a soft tissue blockage Pulled back what looked to be whippes Once drain had emptied, ran water down the line for 20 minutes to ensure the line was clear Reset toilet and tested for leaks There are no leaks at this time. Everything is functioning properly. Job is complete
CUSTOMER STATED: The kitchen sink leaks when you turn it on and the washing box was leaking TECHNICIAN NOTES: Upon further inspection found the washer box leak to be coming from the washing machine hoses being to loss and spraying water and the sprayer on the pull down faucet was lose RESOLUTION/RECOMMENDATIONS: Tighten up washing machine hoses And tighten up the sprayer head on the kitchen faucet JOB NOTES: JOB s complete
Customer/ Tenant States: Main level toilet is clogged. Technician Notes: Upon arrival, we could tell toilet was clogged. Plunged and augered toilet. Pulled back feminine products that were too large to flush down the toilet. Resolution: Removed obstruction from the toilet and test flushed multiple times. Job Notes: Unable to complete full safety inspection. Crawlspace door has a padlock. Job Status: Complete. Autho: Bill to ResiPro Estimates: No additional needed.
This is a quote to drain down the water heater and remove the old heater cut access hole in wall and locate the leak and make repair on water line And reinstall the heater that was already here MGP is not responsible for sheet rock repair Upon pulling the The heater out and cutting access hole and gained access to shut off valve behind water heater and identified that the leak is underneath the slab somewhere in the home, unsure of where slab leak is located. There are no visible signs of the slab leak. Recommend having leak detection come out and sonically locate where leak is coming from and then us giving a quote to have concrete busted up and dug up for repair
Customer/ Tenant States: Master bathroom shower leaks into basement when used. Technician Notes: Master bathroom shower is leaking into basement. Existing drain was installed improperly. Compression style drain, gasket was upside down. Another gasket was missing. Attempted to make standard repair on this style of shower drain but initial repair failed. Shower drain will need replaced. Resolution: After repairing and testing original shower drain for it to fail, we installed a new shower drain in the master bathroom. Connected to existing drain in basement. Tested for leaks. Job Notes: Sewer clean out located in front yard. Job Status: Complete. Autho: Bill to ResiPro Estimates: No additional needed.
Customer stated water leaking into garage ceiling. Found stop valve in master bathroom toilet above leaking from a compression stop valve. Replaced stop valve with a proper PEX stop valve. No other leaks detected. Job is completed.
I customer stated hall bathroom shower handle is broken Found moen shower valve handle broken. Replaced handle and tested While doing safety inspection found the vent cap on the water heater was off allowing fumes to leak out and no go properly. Adjusted vent cap so that it is inside of the slots for the legs of it. Job is completed.
Nobody home to let technician in. Spoke to tenant and they said someone would be home shortly to let me in. Held 20+ minutes before leaving home. Will have to reschedule.
Customer stated bathroom backing up. Found entire house is backed up. Pulled toilet and ran machine but it keeps jumping the cross fitting in crawl space and coming back up to the other bathroom. Found a section of pipe in the crawl space that is level as well. need to cut out section of pipe and run either bigger machine or jetted to clear the line. Need to build estimate with Mike for job.
CUSTOMER STATED : Home is backing up. TECHNICIAN NOTES : Out to the residence today for the concern of the whole home backing up. Home is on septic tank. Upon I inspecting crawlspace, we had found the riser arm for kitchen sink drain had come out of the 3x2 wye. Recommend to run sewer machine to clear blockage and camera line to inspect for further concerns. After using camera, we found a 10 ft long belly in the 3 inch pvc. I have spoke with Katrina and she stated to repair that 3 inch sewer line while we were on site today. RESOLUTION : Ran sewer machine to clear whole home blockage, used sewer camera and found a belly in the 3 inch pvc, and replaced approximately 10 ft of 3 inch pvc whole on site today. Repairs made today 3 inch sewer in crawlspace have been tested, showing no further leaks or concerns at this point in time. Tenants can use facilities as needed. JOB NOTES : Please bill resipro for work completed today. JOB STATUS : Job complete