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FIVE STARS FOR DAVID IN ALL CATEGORIES
Response from My Georgia Plumber:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Friendly, knowledgeable technicians and office personnel.
Response from My Georgia Plumber:
We are so glad to hear that you had a good experience.
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Santos’s showed up early For his appointment he was very friendly and explained everything he was doing.
Response from My Georgia Plumber:
Thank you so much for taking the time to leave us a 5-star review!
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Mike and Miguel did and great job on my new kitchen sink and garbage disposal. They were respectful of my home and kept me updated on the progress.
Response from My Georgia Plumber:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Your technician team led by Trevor was excellent , helpful and knowledgeable. Completed the job efficiently and completely. While like many we are still surprised at the level of pricing that professional services is costing these days, we appreciate the discount that members get; and it would be even more well received to possibly get slightly bigger discounts in the future for maintaining a membership. Just my two cents. Thank you.
Response from My Georgia Plumber:
We are so grateful for your amazing review. Thanks for sharing your rating with us and the community.
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David explained everything we needed to know. And he did it a professional manner was patient in answering all our questions. You would do well have more employees like him.
Response from My Georgia Plumber:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Great, fast service.
Response from My Georgia Plumber:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Overall Experience
Quality
Price
Convenience
Response from My Georgia Plumber:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Answered my questions
Response from My Georgia Plumber:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Response from My Georgia Plumber:
We thank you for sharing your positive experience. It made our day.
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Customer service was fine. Any and all issue were presented and explained.
Response from My Georgia Plumber:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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I’m super happy with the service!
Response from My Georgia Plumber:
We are so grateful for your 5-star review.
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Reliable
Response from My Georgia Plumber:
We are pleased to know your experience with us was a good one!
Overall Experience
Quality
Price
Convenience
Response from My Georgia Plumber:
We are pleased to know your experience with us was a good one!
Overall Experience
Quality
Price
Convenience
Tech Notes: Upon inspection I found that this is an American standard elongated toilet located in the basement of the home, and is wobbling in every direction with very little pressure. I presented options to start with having the toilet pulled/reset through service, and the h/o elected to move forward with repairs. Resolution/Recommendations: I was able to successfully pull the toilet, and inspect the flange, which is in good condition (not broken/damaged). I was also able to reset existing toilet with new wax ring, and bolts. I fully pressurized the system/tested for several minutes with no further issues or leaks.
TECHNICIAN NOTES: Upon inspection I found that there is water leaking from around the neighbors landscaping bed, and is running into the neighbors driveway/yard. I made sure there was nothing running inside of the home, and found that the meter dial was not spinning at all. I checked the neighbors water meter & found that the dial is slowly spinning, and this leak is coming from the neighbors main water line or irrigation. While on site o checked the fixtures through out the home to ensure nothing was leaking/running, and found that all three toilets had the fill valves set to high, and the flappers were starting to warp into the flush valve tube which will cause water to constantly run if not fixed properly. RESOLUTION/RECOMMENDATIONS: The water leaking into the yard is from the next door neighbors main water line. I was able to successfully adjust all three toilet fill valves, and replace all three flappers with no issues. I fully pressurized/tested all three toilets for several m
My Georgia Plumber went out to perform an Annual Water Heater Flush. We flushed both water heaters in the home and tested everything. The customer does have an issue with the master bathroom shower not getting completely cold. The shower is a delta monitor shower valve that has a temperature adjuster on the front of the valve. We informed the customer that it will not ever get completely cold but it does feel like it’s warmer than it should be. An estimate was built for the customer but he did not want to proceed right now with the repair.
The homeowner owner the washer supply line removed from shut off We for that the supply line is stuck on the shut off valve and will not loosen We attempted to remove it and it would not move So we gave home owner options they chose to just replace the cold shut off We replaced the cold shut off valve in the washer box Tested with no issues Job complete
Technician notes: My Georgia Plumber went out to perform an Annual Water Heater Flush. We performed the water heater flush on the 6 year old Bradford White electric heater located in the garage. The water heater is functioning as it should with no failures. Job status: complete.
Tech Notes: My Georgia Plumber went out to perform an Annual Water Heater Flush. Upon inspection we found that this is a Rheem 50 gallon natural gas water heater located in the basement of the home, and is only 4 years of age which is still within manufacturers warranty. We found that this tank is in great condition, up to state code regulations, and functioning properly. Resolution/Recommendations: We were able to successfully complete the annual water heater flush with no issues. There are no plumbing/mechanical issues for this water heater on today’s annual flush visit.
Customer Stated: They had a toilet that was clogged. Tech Notes: Upon inspection I found that this toilet is located in the upstairs hallway guest bathroom of the home, and whenever flushed it is immediately backing up, which indicates there is something clogging the S trap of the toilet itself. Resolution/Recommendations: I was able to successfully auger/clear the toilet, and found that the cause of the clog issue was flushable wipes. I flushed the toilet several times with no further clog issues or leaks.
This is a service estimate to replace the existing 50 gallon natural gas water heater located in the basement, this also includes all code required items. Customer stated: water heater in basement is leaking. Technician notes: removed existing 50 gallon natural gas water heater, installed new mpg supplied heater and all code required items. Turned gas on and relit water heater. No leaks or failures. Mpg notes: please bill accordingly Job status: complete
Out today for a sold estimate to install a customer supplied toilet for the lower level full bathroom. Customer had toilet upon arrival. RESOLUTION : Installed customer supplied 2 piece glacier bay toilet. Toilet has been tested showing no concerns at this time. JOB STATUS : Job complete
The homeowner has a leaking expansion tank I found the expansion tank has rusted through and started leaking I replaced the expansion tank Turned the water back on with no leaks Job complete
The homeowner wanted the water heater flush I performed the water heater flush with no issues There is no sign of concern with the water heater Job complete
Homeowner was interested in getting their water heater flushed. My Georgia Plumber went out to perform an Annual Water Heater Flush with no issues. We performed the flush and found no signs of any issues with the water heater. Job complete.
Tech notes: out today to install new sewer ejector pump in basement. Upon arrival, removed lid and removed existing pump. Installed new quiet check valve and installed new sewer ejector pump. Once installed, ran multiple fixtures in basement to test. Everything is functioning properly at this time.
Customer stated: install new toilet for guest bathroom (BRING A TOILET), replace existing faucet for laundry room (customer supplied) Tech notes: called out to home for new toilet and new customer supplied faucet to be installed into laundry room second floor. Resolution: remove old toilet and replace with new mgp supplied 2 piece elongated toilet. take old faucet out and drill 1 1/2 inch hole to fit new customer supplied faucet. Advised customer that faucet is a tight fit, she said to move forward with install. Installed soap dispenser on sink. Run test to insure everything is working properly and there is no leaks.
This is an estimate to cut open drywall, tie into cold water line and install new ice maker box for refrigerator in the garage. There is a water line in the wall behind Tech notes: out today to install ice maker box for refrigerator in garage. Upon arrival, turned water off to home and cut drywall to gain access to water line. Cut out section of water line and installed 1/2 tee. Mounted new ice maker box and connected water line. Hooked up supply line to fridge and Turned water on to test. Everything is functioning properly at this time. Job status: complete TECHNICIAN NOTES: We arrived and investigated. The faucet gasket has lost seal with the countertop due to age and is leaking onto the countertop and also down the sprayer head line and into the cabinet below. There faucet will need to be removed and replaced. RESOLUTION/RECOMMENDATIONS: Remove and replace kitchen faucet JOB NOTES: JOB STATUS: NOTCOMPLETE. Return trip need to install fauce
