Robert was so pleasant. He explained the details of all the valves that he installed clearly, so we could understand it! It was a wonderful experience!
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They hook you into their VIP program just so they can come out and rip you off…. I’m a VIP and had just a small project that would take just a few minutes for a plumber to fix…It was something they already fixed that didn’t hold up….they quoted me 750.00 to fix something they didn’t fix right before….I’ll never use this company again…. In my opinion they’re fraudsters….
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Excellent service, indeed! He carefully explained the problem and how it needed to be fixed. He was most respectful in his attitude. I would call him anytime to fix a plumbing issue. I had complete confidence in him.
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Chandler was great. Very knowledgeable and explained everything in good detail.
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Easy appointment scheduling. Santos was courteous, quickly figured out the problem and got it fixed.
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David and Brandon did a great job. Arrived within the window given. Greeted me in a friendly manner and was polite throughout the whole install. This is the second time I’ve done business with My GA Plumber and I will continue to do business with them because of their people and the way they respond quickly. Very good customer service.
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Mike is wonderful. Very polite and efficient. Would highly recommend him! And My Georgia Plumber.
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Tech notes: home has 2 bathrooms and is on a well system. Water heater is a year and a half old, water heater is electric 40 gallon. Both bathrooms have delta 2 piece toilets and moen single handle fixtures. No garbage disposal in the kitchen, the home also has a pressure tank located in the garage. Customer stated that the master bathroom tub/shower is not getting as hot as it should. Adjusted the positioning of the handle and the water is getting hot. All fixtures in the home are working as they should Job status: complete Estimate: no further needed
Customer call about leak on hose bib I find hose bib is good but pressure is high replace pressure regulator valve tested and everything is good job is complete.
Customer call about leak on kitchen line I find pin hole on poly supply line replaced and replace pressure regulator valve as well tested and everything is good job is complete.
Calle Doug for issue with water fountain and bathroom faucet. Found water fountain in conference room leaking from the solenoid valve. Also found warehouse bathroom faucet leaking and needing to be replaced. Will put together estimates for repairs and get parts ordered once the estimate gets authorized.
CUSTOMER STATED : Water heater is leaking. TECHNICIAN NOTES : Out to the residence today for the concern of a leaking 50 gallon natural gas water heater located in the closet on a platform near the living room area. Existing water heater was manufactured in 2009 and has never been flushed per homeowner. Customer requested estimate to replace water heater & recirculation pump. RESOLUTION : Installed new 50 gallon natural gas water heater and comfort series recirculation pump, along with all new code required items. New system has been pressurized and tested showing no current concerns. Water heater is currently heating up its 50 gallons. JOB NOTES : Please bill card in photos for invoice amount. JOB STATUS : Job complete This is a complimentary service estimate to replace the existing 50 gallon natural gas water heater and the existing comfort series recirculation pump. Installation of a new 50 gallon water heater will come with a 10 year manufacturing warranty and all ne
CUSTOMER STATED : We have a leak TECHNICIAN NOTES : Out to the residence today for the concern of a pin hole leak in the ceiling of the garage coming from a 3/4 hot pex line. Homes water pressure is good, testing at 50 PSI from left side hose bib. RESOLUTION : Repaired a short section of 3/4 pex with a undamaged section of 3/4 pex piping to repair pin hole leak in garage. Repairs have been pressurized and tested, showing no further concerns at this point in time. JOB NOTES : Please bill card in photos for invoice amount. JOB STATUS : Job complete
CUSTOMER STATED : We have a exterior water line leak. TECHNICIAN NOTES : Out to the residence today for the concern of a leak in a front yard. After investigating, we found the main irrigation line has come loose from a coupling glue joint. Homeowner was not on site but authorized repairs over recorded phone line. RESOLUTION : Repaired leaking 1 inch pvc irrigation water line in front yard of the home. Water to home has been restored and there are no further concerns at this point in time. JOB NOTES : Please bill card on file for repairs completed today. JOB STATUS : Job complete This is a complimentary service estimate to repair a leaking 1 inch pvc main water line located in the front yard of the home,
CUSTOMER STATED : We have 2 leaking toilets. TECHNICIAN NOTES : Out to the residence today for the concern of a leaking toilet in the guest bathroom upstairs and for a leaking toilet in the basement. Toilet upstairs is leaking from tank to bowl bolts. Basement toilet is leaking from tank to bowl connection when flushed. After conversating with the customer about their options, they decided to replace both toilets. Customer is wanting to schedule the work to be performed at a later date. RESOLUTION : Sold service estimate to return at a later date and replace 2 toilets. No repairs made today. Customer said they will give payment for deposit when office calls them to book estimate. JOB NOTES : Please call customer and collect deposit / schedule estimate sold. PARTS : 2 TOILETS. STOCK. JOB STATUS : Job not complete This is a complimentary service estimate to replace the toilet in the full guest bathroom upstairs and the basement toilet downstairs. Please note : This
This is a complimentary estimate for My Georgia Plumber to remove an undercounter cartridge filter and reconnect the water line. This estimate also includes installation cost for a customer supplied Flo by Moen smart water shut off system. Note - This is a virtual estimate and subject to change at the service technician's discretion based on discovered changes to the scope of work or access to the work area while on site. Dwellborn Removed filtration system under sink. Informed homeowner that the stop valve will still be down there to connect another one or an icemaker if they decide to in the future and the spout for the filtration system will no longer work. Installed moen Flo smart water valve in basement ceiling before filtration system for the entire house. Customer wanted the water system before the PRV as close to the penetration as it could go but informed him it had to go after the PRV due to the pressure being to high before the PRV. Job is completed.
Customer stated there is a drip coming from the upstairs jack and Jill shower Upon further inspection, found the shower cartridge had failed Gave customer price to replace the shower cartridge. Customer excepted the price. Shut down water to the home drain down the house I removed the old shower cartridge and found that it was a delta type p cartridge Replace the cartridge with the new cartridge Turn the water back on and tested for leaks and drip There are no leaks in drips at this time Job is complete Payment in pics
Customer stated that there was a leak coming from the secondary bathroom upstairs into his garage Upon further inspection, found that the ceiling had a giant square of watermarks in the ceiling, gave customer a price to create access hole in the ceiling, and in the drywall in the secondary bed room wall to identify the leak Customer declined. I have us cut access hole. Customer stated that they would cut the access hole and have us come back to diagnose the issue further Gave customer quote to cut access hole in the ceiling and a quote to replace the waste and overflow and P-trap in case that is what is leaking just to give customer an idea of the price range Ready to send Job complete Payment in pic Will need helper if customer calls back and has us do any work
Customer call about code 11 on rinnai tankless water heater I clean the flame rod and fan but still show code 11 we need to come back flush the tank tested and see if this happens again maybe need call tech support do we can find out the issue. I can’t call tech support 04/18/24 lee Called out today to perform the annual tankless flush Flushed heater for 45 mins to insure it was cleaned Drained Off 4 gal of clean water for the unit Filled unit back up and tested Everything is working properly at this time Location Garage Rinnai tankless Model numbers Rl94i Serial number is Reu-vc2837ffud-us Date on unit is 2011 Natural gas Job complete Payment is pics
Customer agreed to install water filter system next week she agreed to pay 50% today Estimate to install water filter system
This quote is to replace both hose bibs and shut off valve for both We will shut down the water to the house drain down the house and cut out old hose bibs and install new ones Customer stated they would cut access hole in the ceiling and if there is a leak he would give us a call back to do the work Customer had us replace the front and back hose bib And install new valves on them Shut down the water to the house Drained down the house Cut out old hoses bibs on front and back Installed new hose bibs and shut off valve Turned water back on and checked for leaks There are no leaks at this time Job is complete
Customer States: Leak in living room ceiling. Thinks it may be coming from a toilet in the upstairs guest bathroom. Technician Notes: Out today to investigate a leak. Upon inspection of the upstairs guest bathroom I found 3 possible areas the leak could be coming from. First place is the lavatory faucet/ tubular drain under the sink. Not current leaks but there is evidence of that cabinet swelling. Tub spout leaks from behind when used, water runs in behind wall. Water can escape past shower curtain, this would explain the water damaged/ warped trim in the bathroom corner. No leaks found from toilet in the guest bathroom. Main level powder bathroom toilet is running and needs an American Standard flush seal replaced. Resolution: Estimate created for work above. Customer will be getting her own faucet to be installed in the upstairs guest bathroom. Job Notes: Sewer clean out located in front garden. Customer signed up for our HCC maintenance plan. Job Status: Incomplete. Estimates: