Dillion did great! He arrived quickly and solved the problem.
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Mike is the BEST!!! He knows his stuff!!!
Response from My Georgia Plumber:
We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.
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Over the weekend I discovered I ha d a hot water leak. I could hear the water spraying in the wall and evidence of it showing. I contacted GA Plumbers Monday morning. They were able to make an appointment that afternoon. I was given a link with a picture and name of the person who would come. Preston arrived on time. I asked many questions and Preston answered all my questions and was genuinely kind. Preston and his assistant Melvin were careful keep the area neat as possible with the drywall cutting dust and water. The repair process was quick, Just over an hour. Both men were kind, reassuring, and informative throughout the whole process of GA Plumbers warranty of workmanship as well. I will be requesting GA Plumbers for future issues.
Response from My Georgia Plumber:
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about us.
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Quality work. Very Professional
Response from My Georgia Plumber:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
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We had a leak in the basement and Mr. Mike Derrico and his assistant of My Georgia Plumber did an excellent job on fixing the problem. They arrived when they said they would. They were professional, friendly and the price were reasonable. Extremely happy with the end results.
Response from My Georgia Plumber:
We really appreciate you taking the time to share your feedback with us and the community.
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So good. Fast and professional
Response from My Georgia Plumber:
We really appreciate you taking the time to share your feedback with us and the community.
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Very helpful and explained everything well.
Response from My Georgia Plumber:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
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Santos and team did a great job replacing our water service which was a difficult project.
Response from My Georgia Plumber:
Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
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Trevor did a great job installing a new pump for my basement washer. He was working with a product he did not know a lot about, he made it a point to learn what was needed to make it work ! Thanks Trevor for staying with the job! will call for tou if we have any more plumbing problems.
Response from My Georgia Plumber:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Response from My Georgia Plumber:
Thank you for the wonderful review and for taking the time to share your feedback.
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I was in a bind because we had our sink replaced and we had used GA plumber before for home warranty work and they were honest and charged reasonable prices. Well the plumber did a good job but he hooked up lines to sink, replaced a faucet cartridge and fixed another stoppper in a bedroom bathroom. It took 45 mins and charged me almost $800 for less than an hours work. GA Plumber charges exorbitant prices and the price of the work is not commensurate with the complexity of the work. Total ripoff. Will never use them again.
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Really pleased with the work by Santos Quina. He arrived promptly and completed the installation of 4 new toilets and the repair on a fifth toilet in just a matter of hours. Was professional and courteous, and reviewed all work with me including out of scope items to get my authorization.
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Really pleased with my recent experience. David and Tyler were prompt, professional, courteous and knowledgeable. More importantly, really appreciated the fact they took the time to listen and understand our needs before walking us through options and estimated costs.
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The homeowner wanted the home plumbing inspection I performed the home plumbing inspection I found most everything in good condition I found nothing that has to be addressed now The guest bathroom toilet is slightly slow to fill it fills within less than a minute The master bathroom lav faucet on the right has a pulse to the water flow There is no clean out in the back yard going to the septic tank Job complete
The homeowner complaint is that the dishwasher doesn’t seem to be draining I found water in the bottom of the dishwasher I disconnected the dishwasher drain from the ptrap and found the ptrap to be clear I forced the dishwasher to drain in a bucket and then hooked it back up to the ptrap and tested the dishwasher drained with no issues I ran it 3 more times with no issues The dishwasher drain line was air locked and could not push the water out By disconnecting the drain line I broke the air lock allowing the water to flow Job complete
The homeowner said the garbage disposal is Leaking They also wanted to have the hose bibs looked at I found the garbage disposal is leaking from the bottom of the unit And both hose bibs have vacuum breaker that are leaking when turned on I Replaced the garbage disposal with a new 1/2hp unit Tested with no issues Homeowner is going to wait on removing the vacuum breakers on the hose bibs Job complete Estimate ready to send
Tech Notes: Upon inspection I found that everything through out the home has been upgraded, is in great condition, and functioning properly. This home has three full bathrooms (one in basement, two upstairs) on each level of the home with the water heater, and hose bib shut offs in the basement/garage of the home. Resolution/Recommendations: There are no mechanical/plumbing issues for today’s annual plumbing inspection. Job Notes:**This is a HCC member, and there are no charges for today’s visit. Job Status: Complete
Customer stated that the shower in the hall bathroom is t getting water and the master bathroom shower has very low flow. Found both showers had bad cartridges. Replaced both cartridges and tested Job is completed.
Technician notes: We arrived and inspected the area. There were no visible leaks around the toilet. We checked the downstairs area and were able to see the area that water was pooling on the ceiling under the hall bathroom. We tested the toilet and were able to hear water drips and after a few test flushes we saw water coming through the area on the ceiling with damage and dripping down. We then cut the water and pulled the toilet. The wax ring showed signs of loosing seal due to age. We removed the old ring and access wax to ensure that the flange was not broken. The flange was still intact. We then set a new wax ring and reset the toilet. After resetting the toilet we tested and no longer saw water coming through the damaged area of the ceiling. Resolution/Recommendations: Removed and reset toilet with new wax ring. Tested and there are no longer any leaks
Customer stated: Leak in the front of the house by the water meter. Technician notes : Came out today to this home and found out that there is a leak in the front yard, Near the water meter. Between the meter and the driveway. Solution: We dug the section of pipe containing leak and found where the leak was coming from. After exposing the pipe we found that there was a pinhole in the blue poly line. Size of the pipe was one inch. We did the corresponding repairs Final: After finishing the repair, inspected work that was done and found no further leaks. Customer went inside and ran every fixture that had water. In order to clear the air in the water system. All fixtures are currently working properly.
Customer stated: there is a leak coming from the disposal and leaking down to the basement Technician notes: The customer installed a new disposal and did not remove the dishwasher knockout tab. We removed the dishwasher drain line and were able to verify that the tab was still in place. We then removed the knockout tab and reconnected the dishwasher drain line. We tested by running water through the disposal and running the dishwasher. No leaks Resolution/Recommendations: We removed the dishwasher drain line and then removed the dishwasher knockout from the disposal. We then reconnected the dishwasher drain line and tested by running water into the disposal side of the sink and running the dishwasher. The disposal drained and functioned normally with no leaks
Customer stated stop valve for the dishwasher won’t turn off Found dishwasher stop valve handle broken off. Removed the handle and gasket and replaced with a new one due to the stop valve being a 3/4 duel stop that would need to be ordered to replace. Job is completed.
TECHNICIAN NOTES: Upon inspection I found that the steel braided supply line comes up through the basement flooring of the home, and connects to the refrigerator. This refrigerator will require installing an ice maker supply box, and will also require cutting into the drywall along with drilling a new hole for the new pipe connection to the supply box shut off. I made the tenant aware that we will need to submit the necessary repairs for approval as this work is over the NTE limit. RESOLUTION/RECOMMENDATIONS: The resolution is to have an ice maker supply box installed behind the refrigerator drywall to help fix/prevent any future plumbing issues. I found that there was no signs of any water leaking from the fridge on today’s visit.
Customer stated: guest bathroom toilet in hall is leaking Technician notes: We arrived and inspected the area. There were no visible leaks around the toilet. We checked the downstairs area and were able to see the area that water was pooling on the ceiling under the hall bathroom. We tested the toilet and were able to hear water drips and after a few test flushes we saw water coming through the area on the ceiling with damage and dripping down. We then cut off the water and pulled the toilet. The wax ring showed signs of losing seal due to age. We removed the old ring and access wax to ensure that the flange was not broken. The flange was still intact. We then set a new wax ring and reset the toilet. After resetting the toilet, we tested and no longer saw water coming through the damaged area of the ceiling. Resolution/Recommendations: Removed and reset toilet with new wax ring. Tested and there are no longer any leaks.
We showed today to a house due to delay in hot water in the master shower. We did change some settings in the tankless heater. It’s working properly now.
They had a leak coming from the water heater. I found the water heater is 11 years of age, outside of manufacturer's warranty. The unit is leaking internally and must be replaced.
Upon inspection found 19 year old 40 gallon AO Smith natural gas water heater leaking internally. Needed a replacement.
I found that the thermal expansion tank water heater has failed, and needed replacement. Successfully removed the existing tank, and replaced it with new tank with no issues.