Aidan Downs was very polite and efficient with all his work. He helpfully explained what he was doing, inside and outdoors, and he came with all the equipment and tools he needed. We asked Aidan to pay particular attention to a recent sound from the AC that we had observed (a periodic "wah-up" every 10 seconds or so) but it was not audible while Aidan was here. Aidan explained that all his routine maintenance and tests showed no problems at this time.