06/15/2025- I arrived on site to find the downstairs unit drain line clogged and the secondary pan full of water. I cleared and cleaned both the primary drain lines thoroughly when and secondary drain pan before testing the unit and drainage system. I have verified that both the unit and drainage system are working properly at the time of service. I also noticed that both units air filters were dirty, the customer had extra air filters so I replaced them both during this service visit. I have verified that both units are cooling properly at this time.