Upon arrival, I found the customers outdoor condenser to be frozen up all the way back to the compressor due to the indoor fan motor/module being bad. The motor/module is covered under a manufactured part warranty. I will send an estimate for the labor to install. Once the estimate is approved, we will get the motor and as soon as it is in our hands, we will call for scheduling to install. I left the system, turned off at the outside condenser until the motor is replaced to prevent further damage.