Gustavo L. came out to perform the semi-annual maintenance on the AC unit I purchased from Centex in 2021. He arrived within the appointment window; was friendly and professional. After finishing the maintenance, he went over what he did and what his findings were. He answered my questions; and also told me about their HALO service without being pushy about it It was exactly what I wanted and have come to expect from Centex. I also appreciate that Centex sends me a text with the photo of the service technician about 20 minutes before the technician arrives.
