1 yr ago we had a reg maintenance done on our a/c heating unit. Then we paid a monthly fee of $11 for a year that would cover having a maintenance done in a yr and some perks for any service calls being $1 and discount on any services/repairs needed. This 2nd yearly maintenance visit was a surprise in that it wasn't through like the first one. The only thing that was looked out was the unit itself while a/c was on. No temps were taken at each vent inside and nothing was checked on heating side of the unit. Won't continue the monthly fee after these 12 payments.
Response from Hot 2 Cold Air Conditioning:
Thanks for the feedback Pamela, your numbers should of been emailed but here they are: Split:18 Humidity:49 Super Heat:11 Sub Cool:9 These number show your equipment is in good shape and unless you told tech of rooms having diff temp they would not of check. We also have photos of equipment taking measurements. Your maintenance is month to month so I can cancel today if you like, but if the next maintenance provider try's to sell you something and you want a second opinion you will have to pay the 189 fee again you paid when starting. We pride ourself on the quality of our maintenance service with the number one complaint of other maintenance programs being that they try to sell you something every time X company came out. I there is something wrong with your unit we would love to come out and charge for repair if you call another company I can guarantee something will be wrong.
