Today, upon arrival, the owner was not present. A woman was home. That stated the owner was looking at another house. The unit had a tripped float switch and clogged drain line. James cleaned the drain line. There was fresh evidence someone else had recently attempted to clear the drain. James mentioned this to the person at house and she spontaneously remembered someone else had come today. Sandra has not answered any calls or texts. The service fee cannot be emailed to Sandra because we do not have her email.