Another A+ Service from PDM today! Brennon is new to my home. As with every rep that comes here to service my home, Brennon was respectful and treated my home like it was his own. Brennon is very knowledgeable. He told everything he needed to do with this annual furnace check. There were parts that needed to be replaced that probably would not lasted the entire winter. Brennon showed me each one, even testing one that could be tested, showing me the level it was at which was lower than recommended. He showed me each part, what it should look like and what my part looked like. He gave me time to write all this down as we reviewed. I really appreciated the time taken. My unit is older and we have it cleaned EVERY year! I appreciate the Service 20+ years PDM has provided my home.
Response from PDM Plumbing, Heating, Cooling Since 1885:
Wonderful review Steven! We're so glad to hear that Brennon was a rockstar! It's awesome to know he took the time to explain everything and make sure you were comfortable with your furnace maintenance. We're proud to have a team of knowledgeable techs who care about our customers. Thanks for your continued trust over the last 20 years!
