Customer has what appears to be a collapsed sewer line that needs to be repaired. Upon digging up customers sewer line for front bathroom we saw they ad several different issues which lead to the clog. One being they had a 4”:wye that was snapped at the hub allowing dirt to enter the line. The other customer had severe grease build up that was causing the line to clog. Fixed the broken line and removed as much grease as we could with the cable snake. Customers other issue was they had a 3’ section that was backgraded entering the septic tank that we could not fix unless digging up and exposing the three different sewer mains that tied in. In order to do this more work would be required. Highly recommended repairing this section that was backgraded in order to prevent future issues.