Customer concerned about unit not cooling properly. Customer has mentioned they have checked the drain line and blower motor. Unit is not blowing cool air. Checked thermostat calibration and filter location. Customer has replaced filter. Checked blower motor operation and inspected equipment cabinet. Checked safety float switch and inspected drain line. Checked the outside condenser unit and electrical components. Located the run start capacitor is bad and needs to be replaced. Explained to customer that preventative maintenance and new safety surge protector is strongly recommended to have unit cooling all summer long. Customer ahas approved for warranty capacitor and new total air care membership. Next visit is October 2024