Don’t know what I was charged. Brian was courteous, knowledgeable, efficient. Would like to have him back to clean the second floor boiler if it’s in my budget.
Brian was exceptional ! He was experienced found issue and resolved !
Sarah was very helpful and set our new account up quickly and easily!
Very knowledgeable Courteous Answered all of my questions
Kudos to everyone involved!!! The answering service, the scheduler and most especially the service person (Gary I think was his name). The call was made at 8 o’clock Sunday evening and by 930 our AC was up and running!! Thank you all so much for being prompt, efficient, knowledgeable and courteous!!!
Roth tank installation, timely scheduling, arrived on time, completed on time, neat job, no mess.
Doug came out on a Sunday late afternoon and had the part that we needed to get our heat working again. Thank you Doug and Townsend Energy!
Arrived on time, work explained well and completed satisfactorily, overall good job.
Brian was timely, Efficient And a pleasure to work in response to our 4am service call.
Hi Mr. Murphy, It was a pleasure speaking with you today. I left you a message letting you know the invoice in question has been zero'd out. If you have a moment, please submit a quick review of our call. Thanks so much! We greatly appreciate your business! Take care, Heidi
Tuned up and tested both Fujitsu Inverter Heat-pumps..
Installed new Auto Water Feeder, and Low Water Cotoff Control with new sensor probe. Tested water fill operations .
Hi Chris, it was a pleasure speaking with you and setting up your new Townsend account. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah. Thank you!
Serviced Thermopride furnace with cleaning and installed new tune up parts.
Serviced heating system with new tune up parts and fixed water leak.
Hi Caroline, it was a pleasure speaking with you and setting up your new Townsend account. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah. Thank you!
Traced attic water leak from AC drain plug. After repair, flushed drain pipe from inner pan with 1 gal of water. Resealed covers. All set!
Serviced Empire furnace pilot assembly ignition, with cleaning to restore standing pilot . Leak checked and tested wall thermostat operations.
Serviced water leak on Rinnai heating system with trap cleaning at unit, and new neutralizer media installation in cellar. This freed up condensate water from backing up. Changed heating curve with Rinnai technical assistance to improve heating performance thru boiler.