Great service. Fast service. Professional and polite people. Neat and clean work.

Edward from Groveland, MA

grate service

ANTHONY from Groveland, MA

Great service by a professional technician

Joe from Groveland, MA

Tony Pezzella is such a knowledgable and gifted AC tech. He is EXREMELY thorough and as I say "all business" when servicing my AC on a very hot ninety degree day. There were many faults he observed and gave me a lot of suggestions like keeping the area clean and how to cover it during the winter. Townsend has a gem in Tony and I consider him a valued employee. Thank you Tony. Furthermore. in the past I have lauded an employee and actually received a phone call from Jim Townsend in appreciation. I would appreciate another call from Jim to tell him how dissatisfied I am regarding the May 14th yearly inspection I paid for and did not get a single warning about the faults (freon, clogged vents, etc.) I feel I got zero results from that day and paid the price when the AC failed two days ago. I hoped and prayed for a tech like Tony to come here and rectify the problems. Jim, you suggested we have a coffee and chat that day. I'll buy. (nah) Joe Davis Groveland Ma cell 617-448-4131

Great service

Scott from Groveland, MA

Nick was great. On time. Worked with issues. My only comment for improvement would be to know ahead of time, at least by the day before the time service person would arrive. I do not like not knowing when. I was not even guaranteed a time frame for appointment when I made it.

Great service!

Ayman from Groveland, MA

Service was terrific

Thomas from Groveland, MA

Great Service

Jack from Groveland, MA

Technician was very professional, knowledgeable and courteous.

Excellent service

I love Joe from Groveland, MA

Great Service !!!

Marilyn&JoeDavis from Groveland, MA

Vinny is an extremely knowledgeable and thorough technician. I could tell he was very experienced and took pride in his work. He explained any and all questions I presented to him with such a certainty and made me very comfortable knowing my furnace would operate at peak performance. He is a credit to the Townsend Corp. and I hope this opinion reaches the management. He has a great personality and communicated to me and my wife with ease. I would want him every time to service our house. Don't lose him Townsend Oil. Joseph & Marilyn Davis Groveland, Ma

Great service

Mary from Groveland, MA

Great! Lee was on time both days to install our new heating system. They were so organized. Very polite and nice to have at the house.

Great

Philip from Groveland, MA

Tony was very knowledgeable and personable. I was happy with his service.

Great Service

Jack from Groveland, MA

I found Vinny to be extremely professional and courteous. He explained to me the importance of regular maintenance service on the furnace and showed me a critical part, which could have resulted in a service call if it’s not taken care of on a regular basis. I was very happy with the service.

Very satisfied

Groveland from Groveland, MA

Annual service call. Very professional and courteous.