Brian was on time, very polite, very knowledgeable and he presented an honest assessment of my home’s systems’ functioning and expected lifespans. Much appreciated.
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I would recommend Brian Mutascio in a heartbeat cuz not only he knows the job but will also take the time to explain to you step by step everything he does.
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I noticed that my monthly budget had doubled and spoke with Beth today about my concerns and shared that I would be shopping for a new supplier. Beth took time to analyze my past usage and was able to get me back to a more comfortable monthly spend. At the same time she set me up for paperless billing and autopay. Excellent customer service and saved a client today!
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Tony P. arrived at 7:58. He was very pleasant and was very knowledgeable about his job. Very neat and cleaned up after he was done. Nice to see people that work for companies who care. Tony is one of the best!!
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I have had other service people out including him in the past. He has always been the most pleasant and informative.
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We have known Tony for a while now - he has always been conscientious and hard working. Service always with a smile !
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Really helped me take care of my problem. Joe, Gerry and Lee all great!
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Brian was very thorough and spent o good deal of time servicing our AC unit and heating systems!!
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Chris got here around 6:30, checked the burner boiler and immediately understood that the problem was likely with the thermostat —batteries! He checked the thermostat and I had some triple which I gave him, and then the thermostat was up and running.
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Hi Barbara , it was a pleasure speaking with you today. At Townsend, we value our customers' feedback and we would greatly appreciate if you could leave a review regarding the level of customer service that was provided to you by Jon J. Thank you!
Thank you so much for putting your trust in us for your fuel and service needs. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on your experience with us so far. Welcome to the Townsend Family!
Thank you so much for putting your trust in us for your fuel and service needs. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on your experience with us. Thank you for being part of the Townsend Family!
Thank you so much for putting your trust in us for your fuel and service needs. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on your experience with us so far. Welcome to the Townsend Family!
It was a pleasure speaking with you today! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided. Thank you!
Hi Samuel, it was a pleasure speaking with you and setting up your new Townsend account. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah. Thank you!
Hi Samuel, it was a pleasure speaking with you and setting up your new Townsend account. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah. Thank you!
Serviced Heating and AC equipment with cleaning and new tune up parts.
Hi Penelope , it was a pleasure speaking with you today. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by our Service Tech Gary D. Thank you!
Hi Aaron, it was a pleasure speaking with you and setting up your new Townsend account. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah. Thank you!
Serviced oil burner with cleaning and new tune up parts. Tested combustion. Sealed flue pipe into chimney
Installed new bio rated oil pump and upgraded ignition system to meet new mass ignition code, for lockout safety.
