Michelle was very helpful and professional! She addressed both my issues while I was on the phone with her.
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I received Outstanding Service from Mark, Matt and Leslie Thank you all.
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Brian does a great job. He keeps me informed, he's careful and obviously knows what he's doing.
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John went the extra mile to get all my issues in order, we made adjustments to my account and I really appreciate his efforts to make me comfortable and happy. Great job.
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Brian did a thorough job getting our hot water heater back on track!
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The technician, Brian Mutascio did a great job on a major repair of my Viessmann furnace. He is knowledgeable, efficient, tidy in his work and pleasant. He took the time to explain exactly what he was doing which I appreciate.
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Brian was courteous, pleasant, thorough, explained everything he did and made certain everything was done correctly.
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We needed help understanding how to control our heat pump and auxiliary heating system with the ecobee thermostat. Brian did a wonderful job explaining it to us. He showed us how what was thought was unexpected behavior is controlled by thermostat settings (we can turn it on or off as we wish). He showed us features of the thermostat that we can use to improve the behavior of our heating/cooling system. Thanks to Brian for his time and patience!
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We have had this issue for a few months and have had other technicians look into it with no solution. Brian took the time to check every possible source of the problem and explained what he was doing and why along the way. He did all the safety tests to make sure we had the right amount of gas. While testing, since there was a chance he would find nothing wrong, he had the forethought to call the manufacturer and waited for an agent to take the call (while he was still checking the last couple of possible problems.) The manufacturer had seen this issue before and provided a solution that will hopefully work! We really appreciated Brian taking the time to check everything!
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I wanted an earlier delivery because I don"t trust my oil tank gauge and the lady I talked to moved my delivery date up one week . thank you
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Claudia called in because she recently moved and the tank was very low and looking for a delivery.
Tuned up Williamson furnace with cleaning, new parts and testing .All. Set, Brian M.
Thank you for having your heating system tuned up with Townsend Energy. Happy 4th of July!
Thank you for letting Townsend Energy service your Central AC system. Happy 4th of July.
Serviced your Carrier Central AC, with electrical repairs by Brian M, on Monday. Happy 4th of July , Thankyou for letting Townsend service your equipment.
