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I've been a customer of Townsend for some time. I've found that the customer service group has been professional, and consistently helpful with any questions I may have.
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I was very impressed with Brian’s professional and thorough service. He knows his stuff for sure and I was very glad he came. I enjoyed talking with him and hope to see him again for our next check-up. Brian represented Townsend very, very well. Thanx.
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The technician called us shortly after I'd called Townsend. He got to our house soon after and figured out the problem and dealt with it. He was prompt and efficient.
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The Townsend energy service person was here the day that we asked them to come and gave us an estimate and describe what we needed and returned the next day with the product and installed it. And we have had no problems at all since.
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The guys that came out and replaced my old boiler with a brand new one did a great job, they did a great job cleaning up the area where the old one was.
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Tony was outstanding in servicing our broken furnace. I couldn’t have hoped for more!
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Harry was prompt in arriving and really knew his stuff. He solved not only our original problem but another one as well. He explained everything clearly so we were really able to understand the problem and solution. He was an absolute delight!
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The technician spent a lot of time and explained everything he was doing and had to be replaced and why he was replacing it to my son in law. He was very thorough and professional during his visit.
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I have been a customer of Townsend Energy since moving to Reading, MA. in 1997. Townsend Energy has always been there for my family and I and their 24/7/365 service is top notch. Anyone in need of an energy company should choose Townsend for their superb products and service..
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Installed new gas inducer motor and completed annual tune up with cleaning and system performance testing.
Installed new Hydrostat 3250 controller, and tuned up system with cleaning and new tune up parts.
Tuned up Burnham natural gas boiler and Williamson oil boiler with new parts and cleaning. Tested combustion emissions to factory specifications.
It was a pleasure speaking with you today! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided. Thank you!
Installed new condenser fan motor into Kenmore 3 ton appliance.
Installed new AC fan motor on outside condenser.
Good afternoon! Congrats on your new Oil Tank that was recently installed! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on how your recent installation went. Thank you for your business! - Heather B (Installation Team Member)
REVISED LAST TWO DELIVERIES SO ACCOUNT REFLECTS PROMPT PAY DISCOUNT
It was a pleasure speaking with you today! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided today? Thank you!
Provided credit for previous billing mix up. Confirmed autodelivery. Confirmed bill from 12/20/22
Congrats on your new Granby oil tank that was recently installed! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on how your recent installation went. Thank you for your business! - Heather B (Installation Team Member)
It was a pleasure speaking with you today! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided today. Thank you!
It was a pleasure to speak with you today. If I can be of further assistance, please let me know. If you could kindly take a moment to leave a review on my behalf based on the service I provided you it would be greatly appreciated.
