Enrique, the AC Service Technician, was very efficient. He inspected, replaced parts, AND cleaned the condenser. He then inspected and replaced the filters in the attic. He was also very pleasant.
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Brian was an exceptionally thorough tech who worked on multiple challenging problems with our burner.
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The men that came on an emergency basis were extremely knowledgeable.
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We had a tune up done for our very old furnace. Joe West was our technician, and was incredibly helpful, courteous, and just a pleasure to have work in our home! He explained what needed to be done in a manner that I could understand, while still being in depth in his explanation. I was so very pleased with his service. Thank you, Joe!
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Technician was courteous, efficient and prompt. He took extra effort of explaining his work and the issues we face.
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Thank-you to Townsend Energy and their staff for the quick response to my oil tank leaking! After speaking with Leena she immediately jumped in to action and had a service man to my house to make sure I would be ok for the weekend...Thank-you Leena for your wonderful Customer service. At this point Jeff Sartorelli was sent to the house to help me figure out what the best course of action would be...he was amazing and wonderful customer service. He was there during the whole process of replacing my oil tank. What a pleasure to deal with Jeff..thank-you Jeff!!
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Service was scheduled at my earliest convenience not theirs! Service engineer knew what he was doing and got the job done quickly.
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Brian did a great job. He explained what he was doing and had my heat back on quickly!
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Tony is always punctual, courteous and professional. He has excellent knowledge of the oil burner systems. Tony always answers my questions and is very informative. He is the one reason why I contract with Townsend Energy.
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I think lee bastistini did a great job
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Very professional. Followed covid protocol in my home. Thoroughly explained problem and resolution. Worked quickly and was very neat.
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Serviced AC system with repair and cleaning. Tuned up oil heat afterwards with cleaning and new tune up parts.
Technicians completed work to solve a no heat issue.
Serviced oil burner with cleaning and new tune up parts. Adjusted combustion to factory specifications.
Serviced Well McLain heating system with cleaning and new tune up parts. Went over boiler efficiency evaluation with customer.
Hi there, it was a pleasure speaking with you in regards to your Townsend account. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Kelly. Thank you!
Hi Paul, it was a pleasure speaking with you and setting up your new Townsend account. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah. Thank you!
Hi Joyce - At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah today. Thank you!
Hi Zachary, it was a pleasure speaking with you and setting up your new Townsend account. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah. Thank you!
Installed new Capacitor onto Carrier Condenser unit. Tested compressor and refrigerant temperatures and pressures and no refrigerant was lost. All set. Up and running.
Helped Trevor with info about his account, went over lock in rates. Emailed him to fixed propane contract
It was a pleasure speaking with you today! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided today? Thank you!
It was a pleasure speaking with you today! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided today? Thank you!
