In a recent request Michelle was patient and made every effort to satisfy my request. I was extremely impressed with her approach to customer service. Also, Larry and Michelle would be an asset for any company in my opinion. He has always been truthful with me, and I believe he is truthful with all of Townsends clients.
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Removed clogging Drained Boiler Tested & restarted Nice Job
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Long time customer...almost 20 years...Townsend's reliability is their main strength, which fosters peace of mind for this customer.
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Two of the nicest technicians took out the old a/c unit and installed a new one without bothering us at all. They were friendly and courteous but extremely quiet and thoughtful.
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The technician that they sent out was quick and efficient.
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Townsend Energy provided me with a mini split system for my game room addition on my house. They came right out when I called, provided a comprehensive assessment of equipment options and provided a quote the next day. They had all the work done in a week. The installers were respectful and professional. They worked in the cold until the job was done. To match the siding, they went to several different supply companies so the color of the covering over the lines matched the house. Way above and beyond my expectations. The heat and AC works amazing!
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Tony did a very thorough job and provided some important things that I can do to keep things running well
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I became “that guy” tonight with a do-it-yourself home repair late at night gone wrong. I called Townsend from my flooded basement and they quickly dispatched Brian who arrived at my residence at 11:30 pm ... though he acted as if it was 11:30 am with his pleasant demeanor. He was extremely courteous, took the time to listen and then explain everything he was doing to remedy my problem. Not only was everything fixed but I was much more knowledgeable about my own HVAC system by the time he was finished. He was the consummate professional and the service he provided was outstanding! Thank you.
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Excellent service! Very very helpful and problem solved!
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Vinnie was very professional and took care of both burners so they are running to their max efficiency
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Hi Richard, it was a pleasure speaking with you and setting up your new Townsend account. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah. Thank you!
Hi Vitor, it was a pleasure speaking with you and setting up your new Townsend account. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah. Thank you!
It was a pleasure speaking with you today! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided. Thank you!
Hi Paul, it was a pleasure speaking with you and setting up your new Townsend account. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided by Sarah. Thank you!
It was a pleasure speaking with you today! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided today? Thank you!
It was a pleasure speaking with you today! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided today? Thank you!
Helpful Service department. Including Technician Chris.
Good morning! Congrats on your new steam humidifier that was recently installed! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on how your recent installation went. Thank you for your business! - Heather B (Installation Team Member)
Installed new Check valve for the new addition zone.
It was a pleasure speaking with you today! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided today? Thank you!
It was a pleasure speaking with you today! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided today? Thank you!
set up gas check for 2.15.23, fixed gas leak from tank I hope our service was satisfactory!
It was a pleasure speaking with you today! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided today? Thank you!
It was a pleasure speaking with you today! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided today. Thank you!
