Sarah is great professional, patient, explained everything perfectly, and very attentive
I got the version 2 of the Bosch Heat Pump installed both the indoor air handler and the outdoor compressor system. Very professional team from the salesman to the installers to the electricians. Easy to work with, easy to talk to, answered all questions (even all my annoying ones at late hours, sorry about that). Very respectful about COVID concerns. Very knowledgeable about HVAC systems. A total pleasure to work with. I was blown away by the workmanship when the job was done. Made my old system look like home made junk. I would recommend them to anyone. Great job guys. Great team. So far the system works great (it's been a week with cool temp so the heat has been used from the heat pump; great to have a back up heat source now). The AC mode of the system will be put to the test next week with weather in the 90's. Just in time!!
From Kevin to Dave and team we were thrilled
Kevin was an absolute pleasure to work with. From the initial quote, his timely follow up and answering our questions to the installation of our new hot water heater. We could not be more pleased with our overall experience. Thank you Kevin and Lee for an outstanding experience!
Townsend should be happy to have a guy like Tony working for them
Kevin came out on a Sunday to give us an estimate for ductless heat / ac system. He presented options for doing the entire house at once or sections as well as methods to gain the most from our investment.
Really pleased with the response of my heating outage. Paul called, arrived, and repaired in a timely manor. I am most appreciative.
The service was great your tech Allen. Took the time to explain everything we should try to do to keep it from freezing and what the additive does and what might help in the future always impressed with townsend I highly recommend them that's why we've been a customer for 30 years I wouldn't go anywhere else thank you again !
Kevin Anderson was on time, professional, and very knowledgeable and informative.
Was very impressed by the knowledge the crew had. My house is very old and had many challenges yet they patiently worked through all of the issues that arose, and did so with a great attitude. Would highly recommend Townsend to any one looking to replace their hearing system.
Hi Bruno, it was a pleasure speaking with you and setting up your new Townsend account. At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on the service that was provided. Thank you!
Good morning! Congrats on your new Weil McLain boiler that was recently installed! At Townsend, we value our customers' feedback and would greatly appreciate if you could leave a review on how your recent installation went. Thank you for your business! - Heather B (Installation Team Member)
It was a pleasure to speak with you today regarding your installation. Thank you for choosing Townsend Energy as your total energy provider and for leaving a review based on the work performed. Warm Regards, Townsend Energy
Replacing direct vent propane water heater adding leak detection and auto shut off.
Propane customer, also installed propane furnace and provided service work.
Installing new central air conditioning system in Arlington, Ma.
Delivered Biofuel to restart furnace and will assure that recently new oil tank is registered as a 230 vertical tank.