9605 N Cave Creek Rd
Phoenix, AZ 85020
602 800 7468

Local Reviews
for new river, az

Rated 4.8 out of 5 stars based on 26 customer reviews

Great Service!

Our Technician Steve was great. He arrived on time and quickly evaluated the problem with our washing machine. I will definitely call for Steve next time I have a problem.

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Service was very good

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Excellent service!

Riley was very helpful in diagnosing our problem right away. Unfortunately it was not good news. To repair our old washer would cost more than it was worth. He gave us information about how to care for fittings in our new home. Thank you Riley!

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Great Service and Smart Technician!

Steve M. was fast courteous and SMART. He got in and figured the issue out (and it was a complicated / non standard issue) and got the part ordered ASAP. Everything was clean and tidy when he left and he promptly returned a few days later with the part. Second visit same as the first. He was in and out fast with minimal interruption to work from home environment. Left the work area cleaner than it was when he got there. Great Guy!

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Excellent service from Riley!

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Excellent service!

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Questionable

Service person, Riley, came to look at a dishwasher that seemed to have an issue. As soon as Riley entered home and identified the dishwasher, he immediately told my wife that they don't work on the brand (Samsung) we own. The company was informed of what brand, and the issue. We've used Appliance Works in the past and have never had any issues with them until now. Rating before this encounter was 5 star. At least we weren't charged for the service call.


Response from Appliance Works:

We apologize for any confusion. While we do work on most models of Samsung dishwasher, we do not work on waterwall ones. This is due to how they are manufactured. Unfortunately in your situation that information was missed, so we apologize that you were upset that we were not able to repair it.

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Edwin was the best!

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Job well done

Tech Riley diagnosed the problem quickly and returned with the needed parts in a very short time. Always feels like you’ve made a good choice when the techs are so knowledgeable. Thanks again.

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Super service!

Riley was timely and was knowledgeable, efficient and personable! Had our old Maytag fixed in no time. Added this company to our speed dial.

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Excellent technician, excellent company

Edwin was fantastic- he properly diagnosed the problem, repaired it, double and triple checked and left me with confidence in the completed job!

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Great Experience!

Ricky was great! He called before coming. He diagnosed the problem quickly and resolved the issues. Our dryer is old and there are parts that are no longer available, but he came up with a solution. I would highly recommend appliance works

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Whirlpool Refrigerator Noise

Ricky arrived quickly assessed the problem, ordered the part to replace a defective part, and within 6 days installed the new part. Total working time was less than 10 minutes.

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Timely response, great service and very reasonable!

This was my first experience with Appliance Works and they did not disapoint. Great customer service throughout from setting appointment to the repair. The technician, Matt was very knowledgable and explained everything he did. We are very please and will use again. Thank you!

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FIXED THE PROBLEM

ON TIME, FRIENDLY AND KNOWLEDGEABLE, GREAT SERVICE

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Job Locations
for new river, az

Steve M.

Steve M. Job Checkin


Steve M.

Steve M. Job Checkin

GE built in ovens light is intermittently shutting off.


Steve M.

Steve M. Job Checkin

GE Monogram refigerator is leaking water.


Steve M.

Steve M. Job Checkin

Samsung washers lid is broken.


Riley T.

Riley T. Job Checkin

wolf range not heating up in the oven


Riley T.

Riley T. Job Checkin

lg washer very loud during spin cycle


Riley T.

Riley T. Job Checkin

whirlpool refrigerator leaking water inside freezer


Steve M.

Steve M. Job Checkin

Whirlpool refigerator, only the lights works


Steve M.

Steve M. Job Checkin

GE dishwasher not cleaning dishes


Steve M.

Steve M. Job Checkin

Ge dishwasher leaking


Steve M.

Steve M. Job Checkin

GE dryer won't start.


Steve M.

Steve M. Job Checkin

GE washer not spinning.


Steve M.

Steve M. Job Checkin

GE dishwasher leaking.


Steve M.

Steve M. Job Checkin

GE dishwasher not cleaning the dishes or melting the soap pods.


Steve M.

Steve M. Job Checkin

GE gascook top burner not lighting.