Excellent service!

AG from New River, AZ

Questionable

Fred from New River, AZ

Service person, Riley, came to look at a dishwasher that seemed to have an issue. As soon as Riley entered home and identified the dishwasher, he immediately told my wife that they don't work on the brand (Samsung) we own. The company was informed of what brand, and the issue. We've used Appliance Works in the past and have never had any issues with them until now. Rating before this encounter was 5 star. At least we weren't charged for the service call.

Response from Appliance Works:

We apologize for any confusion. While we do work on most models of Samsung dishwasher, we do not work on waterwall ones. This is due to how they are manufactured. Unfortunately in your situation that information was missed, so we apologize that you were upset that we were not able to repair it.

Edwin was the best!

Rick from New River, AZ

Job well done

Tim from New River, AZ

Tech Riley diagnosed the problem quickly and returned with the needed parts in a very short time. Always feels like you’ve made a good choice when the techs are so knowledgeable. Thanks again.

Super service!

Maureen from New River, AZ

Riley was timely and was knowledgeable, efficient and personable! Had our old Maytag fixed in no time. Added this company to our speed dial.

Excellent technician, excellent company

Jeff from New River, AZ

Edwin was fantastic- he properly diagnosed the problem, repaired it, double and triple checked and left me with confidence in the completed job!

Great Experience!

Shannon from New River, AZ

Ricky was great! He called before coming. He diagnosed the problem quickly and resolved the issues. Our dryer is old and there are parts that are no longer available, but he came up with a solution. I would highly recommend appliance works

Whirlpool Refrigerator Noise

Robert from New River, AZ

Ricky arrived quickly assessed the problem, ordered the part to replace a defective part, and within 6 days installed the new part. Total working time was less than 10 minutes.

Timely response, great service and very reasonable!

Brenda from New River, AZ

This was my first experience with Appliance Works and they did not disapoint. Great customer service throughout from setting appointment to the repair. The technician, Matt was very knowledgable and explained everything he did. We are very please and will use again. Thank you!

FIXED THE PROBLEM

Phil from New River, AZ

ON TIME, FRIENDLY AND KNOWLEDGEABLE, GREAT SERVICE

efficient

Jack from New River, AZ

Awesome service and kind people to work with

Vicki from New River, AZ

Brett and all very wonderful and professional. I called on a Saturday and didn’t expect a call back until Monday and received a call back within an hour. Will highly recommend, thank you all

Great Service

Fred from New River, AZ

These folks really know what they're doing and are very reliable. My 2nd experience with them and both times very positive!

Great!

Paulette from New River, AZ

Was able to fix our fridge door with parts he had on hand and give me tip on how to fix our washer door.

Great service

Carolyn from New River, AZ

On time, professional and had the part . In and out within an hour.