9605 N Cave Creek Rd
Phoenix, AZ 85020
602 800 7468

Local Reviews
for new river, az

Rated 4.8 out of 5 stars based on 21 customer reviews

Excellent service!

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Questionable

Service person, Riley, came to look at a dishwasher that seemed to have an issue. As soon as Riley entered home and identified the dishwasher, he immediately told my wife that they don't work on the brand (Samsung) we own. The company was informed of what brand, and the issue. We've used Appliance Works in the past and have never had any issues with them until now. Rating before this encounter was 5 star. At least we weren't charged for the service call.


Response from Appliance Works:

We apologize for any confusion. While we do work on most models of Samsung dishwasher, we do not work on waterwall ones. This is due to how they are manufactured. Unfortunately in your situation that information was missed, so we apologize that you were upset that we were not able to repair it.

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Edwin was the best!

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Job well done

Tech Riley diagnosed the problem quickly and returned with the needed parts in a very short time. Always feels like you’ve made a good choice when the techs are so knowledgeable. Thanks again.

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Super service!

Riley was timely and was knowledgeable, efficient and personable! Had our old Maytag fixed in no time. Added this company to our speed dial.

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Excellent technician, excellent company

Edwin was fantastic- he properly diagnosed the problem, repaired it, double and triple checked and left me with confidence in the completed job!

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Great Experience!

Ricky was great! He called before coming. He diagnosed the problem quickly and resolved the issues. Our dryer is old and there are parts that are no longer available, but he came up with a solution. I would highly recommend appliance works

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Whirlpool Refrigerator Noise

Ricky arrived quickly assessed the problem, ordered the part to replace a defective part, and within 6 days installed the new part. Total working time was less than 10 minutes.

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Timely response, great service and very reasonable!

This was my first experience with Appliance Works and they did not disapoint. Great customer service throughout from setting appointment to the repair. The technician, Matt was very knowledgable and explained everything he did. We are very please and will use again. Thank you!

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FIXED THE PROBLEM

ON TIME, FRIENDLY AND KNOWLEDGEABLE, GREAT SERVICE

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efficient

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Awesome service and kind people to work with

Brett and all very wonderful and professional. I called on a Saturday and didn’t expect a call back until Monday and received a call back within an hour. Will highly recommend, thank you all

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Great Service

These folks really know what they're doing and are very reliable. My 2nd experience with them and both times very positive!

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Great!

Was able to fix our fridge door with parts he had on hand and give me tip on how to fix our washer door.

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Great service

On time, professional and had the part . In and out within an hour.

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Job Locations
for new river, az

Riley T.

Riley T. Job Checkin

Ge dishwasher not draining properly


Riley T.

Riley T. Job Checkin

Frigidaire refrigerator leaking water from freezer


Riley T.

Riley T. Job Checkin

Lg range not heating on one of burners


Riley T.

Riley T. Job Checkin

Microwave fuse


Riley T.

Riley T. Job Checkin

Whirlpool range not heating properly in oven


Riley T.

Riley T. Job Checkin

Samsung dishwasher not completing cycles


Edwin F.

Edwin F. Job Checkin

GE dishwasher not draining


Riley T.

Riley T. Job Checkin

Refrigerator not producing ice


Riley T.

Riley T. Job Checkin

Maytag gas dryer not heating up


Edwin F.

Edwin F. Job Checkin

Lg dishwasher loud noise while in use


Edwin F.

Edwin F. Job Checkin

Ge refrigerator not dispensing water


Ricky P.

Ricky P. Job Checkin

Lg dryer no spin


Ricky P.

Ricky P. Job Checkin

Ge washer leaking


Ricky P.

Ricky P. Job Checkin

GE dryer no heat


Ricky P.

Ricky P. Job Checkin

Kenmore dryer no heat