Our family loves Cristina C. This is the 2nd time she has been to our house (both visits were for different appliances) She has a great attitude and personality. She is very personable and explains the problem in terms we understand without making us feel like an idiot. There is a comfort having a woman come to do the repairs when my husband isn't home. There is nothing worse than having a repair person come to your house and they give you creepy vibes. Cristina is our girl and although I hope to not have to call, if I do, I find peace in knowing you hire people like Cristina.