Wow! Within almost 2 minutes of Cristina looking at our refrigerator, she was explaining to us what was wrong -- what the issue was . . . we hadn't even gotten out of the kitchen! She was extremely knowledgeable! She was familiar with all of the operating parts of our refrigerator and told us what she suspected was causing our problem and that she could fix it - AND SHE DID! Cristina was polite, courteous and friendly but, more importantly, she was trained to recognize what was giving us water problems, and she knew how to correct it on the spot. We were over-the-top impressed, satisfied and THANKFUL!!!
