Talk to Tech Support and we went over some stuff as far as testing goes all our tests seem to say that everything should be working, however we will need an MHK to thermostat. We will have to disconnect the analog to digital device and plug in the MHK two. This MHK two thermostat is gonna have to be used as a diagnostic tool so we can read the codes on why this thing isn’t running. We’re gonna have to return after we get that thermostat.