CUSTOMER STATED: water heater isn’t heating TECHNICIAN NOTES: came out today for diagnosis while out today I found a water heater which was off will need to relight. RESOLUTION/RECOMMENDATIONS: re lit the water heater and found no further issues with the unit, now surrounding does not provide enough space for water heater to vent properly cover panel had a small vent which was clogged up explained to tenant that area needs to be cleaned and cleared of any debris and also need to get an actual door with vents on it to be able to get air flow into water heater closet area. PLEASE NOTE that if this area doesn’t get cleaned up or get proper venting door or panel it will shut back off again, also found risers near water heater where pex and could cause future leak due to heating and cooling cycles can melt pex. No clean out available this is an apartment complex and also pressure is shared could not check pressure JOB NOTES: JOB STATUS: COMPLETE) PARTS: (IF