824 S Central Expressway, Suite 100
Anna, TX 75409
903-482-4900

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Map of Frisco TX
Jacob P.

Jacob P.


Job Checkin

Returned to our clients home because the compressor was frozen over. Paul had shut the unit off earlier this morning to allow for it to thaw out. I arrived and immediately proceeded into the attic. I verified the wiring to be correct and began to further diagnose the system. I placed the unit into test mode and was not getting the proper signal outside. I diagnosed the wire to have a short and used a spare wire to send the correct signal for second stage. I also contacted TRANE tech support and ensured the blower speeds were set properly for first and second stage cooling. I ran the system in cooling and assumed the coil was completely thawed out. It was not. I had to place the unit to run in heat to melt off the residual ice on the indoor coil. Once the ice was completely melted I was able to properly test and check the refrigerant pressures on first and second stage cooling. Within 20 mins the thermostat had dropped 3º and was cooling with a 20º drop. I showed pictures and kept Paul

Returned to our clients home because the compressor was frozen over. Paul had shut the unit off earlier this morning to allow for it to thaw out. I arrived and immediately proceeded into the attic. I verified the wiring to be correct and began to further diagnose the system. I placed the unit into test mode and was not getting the proper signal outside. I diagnosed the wire to have a short and used a spare wire to send the correct signal for second stage. I also contacted TRANE tech support and ensured the blower speeds were set properly for first and second stage cooling. I ran the system in cooling and assumed the coil was completely thawed out. It was not. I had to place the unit to run in heat to melt off the residual ice on the indoor coil. Once the ice was completely melted I was able to properly test and check the refrigerant pressures on first and second stage cooling. Within 20 mins the thermostat had dropped 3º and was cooling with a 20º drop.
I showed pictures and kept Paul