Quick response, friendly and professional. Didn't feel rushed or pressured. I would use this company again and will recommend them to everyone I know.
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Very thorough, professional and clearly explained. Highly recommended.
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Adon was a wonderful company to work with. They were quick, helped to explain things, took their time to figure out the problem, and gave their honest opinions on what options we had to fix the problem. I would recommend them to anyone.
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Jesse came out to check our AC unit and went out of his way on short notice. He has excellent customer service and extremely professional in his work. He is experienced and knowledgeable. I would highly recommend this company and trust them in my home. I know I’ll be calling them anytime I have any AC or heating concerns.
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Same as above with the addition that he be used to train new employees.
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This was amazingly easy start to finish. Adon was up front in pricing, available quickly and worked with our schedule. The service team arrived on time, and was so thorough & clean, they did exactly what they came to do and went the extra mile making sure everything was exactly as it should be! We would highly recommend them!
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Adon Complete did an amazing job. From start to finish the staff was very professional and respectful of the home, taking extra care to ensure the inside of the home remained clean during the process. I’ve used Adon for other HVAC related services and they are the best in the industry.
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I've never used the same AC repair company more than once until Adon.
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Absolutely the best. The entire staff is friendly, professional, helpful, knowledgeable and very affordable. Excellent service from the office to the technicians.
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Friendly and informative. Clarence did a good job for us.
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He is by far the best professional who has ever completed any work in all the homes I've ever lived in
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Alex was very professional and knowledgeable about the AC unit. Service was fast and prompt! Definitely will use Adon again
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- Found faulty/failed thermostat for zone one/downstairs. - System currently draining properly and hasn’t retained water. - pulled common wire on zone board/ damper two…to finish diagnostics. - Checked filter/ 20x25x2 / clean / points correct direction - Checked all electrical components as well as refrigerant charge. - System currently functioning cooling properly, except for downstairs zone due thermostat needing to be replaced. Homeowner said he would replace his own thermostat. Instructed him that if he chooses to do this himself to turn off the main power in the attic to the indoor equipment so not blow any fuses or cause any other damage. - System cooling and draining functioning properly upon departure.
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Inspected drain lines and treated to prevent blockages 15. Washed condenser unit to promote heat exchange Customer complained of humidity around 60%. Measured sufficient temperature on supply for dehumidification. Could be due to stress on the unit very dirty outside coil. Advised customer to adjust dehumidification settings on nest app to improve dehumidification. Capacitor was testing right on the edge of manufacturer specs. E
I arrived at our clients home for a 2 zone, single system cooling maintenance inspection. I began outside by checking and testing the electrical components to the condenser unit. The capacitor is beginning to fail and the contactor tested at 20 ohms, This is its maximum limit. The compressor was also starting at 153 amps. I then rinsed the outdoor coil from all the debris it had collected. Once washed the compressor started up at 94 amps. Still high but within range. I then went into the attic and treated the drain line. Measured the temperature drop and tested the blower motor. Everything passed inspection in the attic. I showed my findings to our client and we discussed adding a Hardstart kit to help keep the start amps in range and replacing the contactor on the outdoor unit to make sure it doesn’t fail in the middle of summer. He requested that we send an estimate and discuss the options with his wife. The unit is cooling on departure.
I returned today for our clients concern that the drain line was leaking water and needed to be adjusted. I arrived and our clients informed me of the water that had been dripping yesterday. I immediately proceeded to grab some water bottles and poured 32oz of water and checked to see if the drain line was either clogged or compromised. It was not. I used the TOTAL-C product down the mini split drain pan and recorded a video of the drain properly flowing without any backing up or issues. I took apart the unit also and ensured the drain line was insulated. It was. I explained that moving the drain line lower would require a large hole in the wall as well as cutting into the plastic panel of the actual mini split. We discussed how the cold condensation may have been struggling to drain fast enough and therefore creating more condensation in a spot that was ultimately leaking onto the floor. We discussed that keeping the drain line free of debris and actively cleaning it was the best pra
I found the primary drain line slowly draining and causing the system to trip on the float switch. I purged the drain with nitrogen and flushed it with approximately 3/4 of a gallon of water. The drain is now fully operational.
Returned to home to preform deep clean of mini split unit. Once we took apart the mini split we sprayed it down with chemicals and began the process of cleaning unit. Once the we were finished cleaning the unit we reassembled the pieces. We showed the client how to treat the drain line and educated on how often the client should clean the units filters. We tested the unit to ensure that the unit was cooling properly. Client was satisfied with the reduced noise and the unit was sounding perfectly.
Arrived to mini split vibrating and making a loud noise. Our client had the system off and showed me the front cover that he had removed. A piece had broken off and he was worried that it had fallen into the blower wheel. I found the piece on top where the coil is and not in the wheel. I further inspected the blower wheel and found it to be very dirty with growth and debris collected on it. The vibrating noise is is consistent with that if just a dirty blower. I discussed with Tommy and his wife Dixie that the unit needs to have a deep cleaning preformed to eliminate the noise and ensure the unit keeps preforming properly. They agreed to have me service the unit and also join our maintenance plan. We are scheduled to return tomorrow to clean the mini split. The unit is currently off.
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Inspected drain lines and treated to prevent blockages 15. Washed condenser unit to promote heat exchange Found bad cap on master bd unit on fan side. Compressor side was testing fine. Recommended replacement. Replaced capacitor under labor warranty. Found high start amps on u/s unit recommended hard start kit to prolong system life
VIP Annual Service Agreement - 1 Unit Fall & Spring Annual Maintenance Visits 10% Discount on Repairs Discounted $45 Travel Fee (Usually $79!) Preferred Customer, (top placement in our emergency list) -Contactor -Turbo Multi Use Capacitor - 5-2-1 Hard Start Kit
I arrived at our clients home for the unit not cooling properly. They had informed the office that the unit was frozen over both inside and out. I proceeded to test all the electrical components and found everything to be turning on if water when checking the refrigerant pressures I confirmed it was low. As a courtesy I preformed a leak search in the indoor closet unit and identified a leak in the evaporator coil. I showed my finding to our clients and we discussed equipment warranty. According to the AirHandler serial number the unit is under warranty until 5/4/2029. The Taylor’s elected to proceed with the evaporator coil replacement only. We will call the manufacturer on Monday to locate the coil and update the Taylor’s with an ETA regarding the repair. As a courtesy I did add refrigerant to the unit to get them cooling for the time being. We did also waive the dispatch fee from today’s visit. I did collect a check for $500 as a deposit for the repairs.
The unit tripped due to either a power surge or straining to perform. 1 year old 1” filter. I reset the unit and everything powered up. I put it into a test cycle at the thermostat at the u it is fully operational.
We arrived to the clients home to evaluate replacement options. We attempted to contact the client and could not leave a voicemail as mailbox was full. We inspected the attic unit and identified potential spots in the home to add new return vents. The home has metal ductwork in reasonably good condition. All existing return vents downstairs may need to be moved due to being sealed off and over small size of existing return vents. The upstairs return vent would still work in its current location and condition. We will create and estimate and follow up with the homeowner regarding timeline, budget, and overall needs for the new system and the home.
Performed a 1 system spring maintenance ( gas). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty,,noticed doesn’t have surge protection, recommended to install one . 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor,,,failed,, was replaced today. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel,, it’s dusty, highly recommended a blower cleaning. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines,,,it doesn’t have any water safety switch installed, highly recommended to install one of them and benefits of having it. 16. Washed condenser unit. 17. Tested contactor. Found no more issues/ concerns at
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Inspected drain lines and treated to prevent blockages 15. Washed condenser unit to promote heat exchange
We inspected the unit for return lines relocation,,, unit has 3 return lines (12,10,8),, unit has hard pipe lines,it is also 11 years old, we were not able to finish the estimate because customer never showed up, we highly recommend to replace the whole system including ductwork,, we found blower housing/ motor/ wheel sitting outside, blower motor was leaking oil, at this point we don’t know if it was replaced,,,we didn’t open it.