Quick response, friendly and professional. Didn't feel rushed or pressured. I would use this company again and will recommend them to everyone I know.
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Very thorough, professional and clearly explained. Highly recommended.
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Adon was a wonderful company to work with. They were quick, helped to explain things, took their time to figure out the problem, and gave their honest opinions on what options we had to fix the problem. I would recommend them to anyone.
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Jesse came out to check our AC unit and went out of his way on short notice. He has excellent customer service and extremely professional in his work. He is experienced and knowledgeable. I would highly recommend this company and trust them in my home. I know I’ll be calling them anytime I have any AC or heating concerns.
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Same as above with the addition that he be used to train new employees.
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This was amazingly easy start to finish. Adon was up front in pricing, available quickly and worked with our schedule. The service team arrived on time, and was so thorough & clean, they did exactly what they came to do and went the extra mile making sure everything was exactly as it should be! We would highly recommend them!
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Adon Complete did an amazing job. From start to finish the staff was very professional and respectful of the home, taking extra care to ensure the inside of the home remained clean during the process. I’ve used Adon for other HVAC related services and they are the best in the industry.
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I've never used the same AC repair company more than once until Adon.
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Absolutely the best. The entire staff is friendly, professional, helpful, knowledgeable and very affordable. Excellent service from the office to the technicians.
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Friendly and informative. Clarence did a good job for us.
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He is by far the best professional who has ever completed any work in all the homes I've ever lived in
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Alex was very professional and knowledgeable about the AC unit. Service was fast and prompt! Definitely will use Adon again
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Arrived at our clients home for the cooling maintenance inspection. Our client had recently replaced his air filters and did not need them changed today. We first began by inspecting if we could relocate a thermostat for Lynn in the upstairs hallway. We are able to preform the service but she declined to have it done today. We then proceeded outside to the condenser units and tested all of the electrical components for each unit. The smallest unit for the media room is struggling to cool. Our client is aware of this and is potentially interested in removing it completely and adding the ductwork to another unit. We discussed how only changing the duct work to the unit would cause stress on the unit due to the extra demand. And the better option would be to upsize the system for the entire upstairs space. The main downstairs unit passed today’s inspection and is running properly. The master bedroom unit has very high start amps. This unit is already 11 years old. I did create an estim
I arrived at our clients home for a second opinion for items found on an inspection report. The inspector identified the downstairs unit making a “loud noise” in the attic. I proceeded into the attic and turned the unit on to cool. This unit has a variable speed blower motor and on the low stages I could not hear anything. When the unit increased its speed I could not identify any loud noise outside of the units normal operation. We also turned on the upstairs unit and could not identify any noise outside of its normal operation. Everything is testing within range and there is not a loud noise identified on either units.
I arrived at our clients home for a two system cooling maintenance inspection. I began by changing all of the air filters inside the home, which our client provided today. Once all the filters were replaced, I proceeded to test and inspect the electrical components for both outdoor. Rinsed the outdoor coils as part of today’s maintenance. Once that was completed, I proceeded inside to test and inspect the blower motor and the blower wheel. Our clients had concerns for two bedrooms, receiving too much cold air. Previously, they were not using these bedrooms, but more recently , they have their grandchildren staying in the bedrooms. I did find and identified the duct work that went to these bedrooms, respectively. I did reduce the dampers for these rooms and our clients will monitor the airflow. I did also create and send an estimate to perform full system airflow to help the system. Everything is running properly on departure and our clients renewed their maintenance agreement for one m
Perform single system cooling maintenance. The system was installed in 2023. It is a communicating heat pump. I checked amps, filter, drains, electrical, thermostat, refrigerant temperature, and temperature differential. The system is cooling inside of manufacture specifications. I presented the air scrubber audio book and spoke about insulation. The customer is not interested in insulation or the Airscrubber at this time due to other projects. A price for the Airscrubber was requested for future reference.
I returned to our clients home with concerns that the unit for her bedroom was not cooling properly. She showed me that the indoor unit was responsive and pushing air but it was not cold air. I immediately requested we go outside to the condenser units. I found one of the unit breakers to be left off and immediately after turning it on it began to run and cool the bedroom. We then discussed the leak that Cesar had found and we also discussed how the coil replacement was not going to rejuvenate the system or extend its life any longer than normal. We discussed how the thermal overload is a protective function of the compressor but it still produces a lot of ware and gate on the compressor motor. She is now aware of this and would still like to move forward with the repair tomorrow.
Performed a 6 system spring maintenance ( heat pump/AC /Gas). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty,,,,,#2,4,6,7 will need a duct cleaning, return plenums are very dusty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel,,,#2,6,7 are dusty , highly recommend a blower cleaning. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines. 16. Washed condenser unit. Found #6 low on refrigerant, proceeded to do a leak search, found it at the evaporator coil,,, this will be replaced. Outdoor unit #1 guest room capacitor outside of manufacturer specs 3
I investigated the customer’s concerns about an odor in the upstairs area. The smell is confirmed to be Dirty Sox Syndrome but it is more noticeable on the upstairs. This is because the upstairs zone has fewer ducts and more air flow. I presented the airscubber digital book and offered biocide treatment on the evaporator coil. I informed the customer that it is not a guaranteed long term fix of the issue especially if only the treatment is done.
I arrived at our clients home for a unit not cooling. Our client noticed the issue in the evening. I began upstairs and confirmed the indoor unit was running. I proceeded outside and found a burnt wire that had damaged the contactor from the capacitor. The capacitor was still testing in range. I further tested the unit because I was not getting proper voltage to the contactor. I found that the low voltage had shorted the thermostat and it was not sending the correct signal to power the outdoor unit. This most likely happened due to the contactor back feeding and damaging the thermostat. I showed all my finding to our client and he elected to replace the thermostat with a trane 824, replace the contactor and add a Hardstart kit to help the compressor. The outdoor coils were completely restricted with pet hair and debris. I did also preform a cooling maintenance today and washed the outdoor coil. Mr Bruno also provided a filter to be replaced today. We did discuss replacing air filte
I arrived at our clients home for a 2 system cooling maintenance inspection. I began by first locating the thermostats and attic access for both units. I then went outside to inspect and test the condenser units for both systems. Everything passed inspection today, the only area of concern is the older main unit is surrounded by bushes that need to be Mai gained and trimmed as to not restrict airflow for the unit. I then proceeded into the attic for both systems and tested the temperature drop and cleared the drain lines. The larger main area unit has had rodent activity in the past and our client provided white vinegar to be unused in the drain line to help detour rodents and also keep line clean. This unit also has a significant amount of dust accumulated on it and should be cleaned. I showed pictures of the dust to our client and they did complete some renovations that contributed to the dust in the home. I will send over a blower wheel cleaning estimate but our client want to wa
Customer stated that the unit (#2), wasn’t working, that it was completely off that the thermostat was blank at a times,,, but it was doing this just on cooling mode. Started diagnostic at the thermostat, set it to cool, proceeded to inspect the indoor unit, verified proper voltage power signal to cool, noticed notification at the thermostat saying waiting for equipment,,, proceeded to inspect the outdoor unit, found a bad 2 pole contactor, brought this up to customer’s attention, decided to replace the part today, after replacement we verified proper system operation, found no more issues at this time.
Performed a 1 system spring maintenance ( gas). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty,,,recommended a surge protector this would protect the outdoor unit from over current to. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor,,,recommended a hard start kit this extends the life on the compressor and releases stress at start up. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel,,,both are dusty highly recommended a blower cleaning,, this prevent buildup on the blower wheel then unbalance. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines. 16. Washed condenser unit. Unit is cooling prope
I found the outdoor unit tripped on a hard lock out. The defrost board did not give any information beyond that. I hooked up my gauges and reset the defrost board. The compressor started with no issues pulling 8.5 amps on start up. I watched the refrigerant pressures and it appears the pressures are low. I covered the unit to simulate a harder day and the subcool was at a 3.1 at the highest and the super heat was 23.3. I offered pricing to add refrigerant and the customer declined. I spoke with the homeowner about part availability and the possibility of finding 410a replacement parts. The system could need more than 3 pounds and this would be determined when adding.
Arrived on site, customer stated unit was not cooling while running. Upon initial inspection, it was noticed that two filters were being used a 4 inch on the unit and 1 inch filters on the ceiling. Proceeding to the outdoor unit, it was noticed that the coil on the condenser was pretty dirty. Upon further testing, it was found that the unit had exceeded the locked rotor amps. The compressor had gone into lockout safety not allowing the outdoor unit to turn on. We reset the safety and tested the outdoor unit. We found the compressor to have exceedingly high start amps over the manufacture limit. We showed our findings to Paul and we discussed options to bring start amps into normal range and also maintain the overall performance of the system. Our client elected to have the maintenance preformed today and we flushed and cleaned the drain line as well as washed the outdoor unit. Our client also elected to install a hardstart kit to help keep the compressor amps within manufacture specif
Arrived to unit not cooling and continuous blown fuse inside the furnace. Upon arrival David explained he had replaced the thermostat and 3 different fuses and the unit would not come on in cooling mode. I immediately proceeded outside and found a failed contactor. I further tested the unit and found the capacitor to have early signs of failure. I showed my findings to David and he elected to replaced both components today. Once replaced I further tested the unit to ensure it was cooling properly. I found the compressor start amps to exceed manufacture specifications. I also found the indoor blower wheel to have significant dust accumulated on it from candles and dust in the home. The indoor blower motor was reading 9.36 and is max limit is 10. I discussed with David how the dust on the blower motor is contributing to significant wear and strain on the system. I will send over an estimate for blower cleaning and a hard start kit to help the compressor. The system is cooling on depar