Quick response, friendly and professional. Didn't feel rushed or pressured. I would use this company again and will recommend them to everyone I know.
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Very thorough, professional and clearly explained. Highly recommended.
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Adon was a wonderful company to work with. They were quick, helped to explain things, took their time to figure out the problem, and gave their honest opinions on what options we had to fix the problem. I would recommend them to anyone.
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Jesse came out to check our AC unit and went out of his way on short notice. He has excellent customer service and extremely professional in his work. He is experienced and knowledgeable. I would highly recommend this company and trust them in my home. I know I’ll be calling them anytime I have any AC or heating concerns.
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Same as above with the addition that he be used to train new employees.
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This was amazingly easy start to finish. Adon was up front in pricing, available quickly and worked with our schedule. The service team arrived on time, and was so thorough & clean, they did exactly what they came to do and went the extra mile making sure everything was exactly as it should be! We would highly recommend them!
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Adon Complete did an amazing job. From start to finish the staff was very professional and respectful of the home, taking extra care to ensure the inside of the home remained clean during the process. I’ve used Adon for other HVAC related services and they are the best in the industry.
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I've never used the same AC repair company more than once until Adon.
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Absolutely the best. The entire staff is friendly, professional, helpful, knowledgeable and very affordable. Excellent service from the office to the technicians.
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Friendly and informative. Clarence did a good job for us.
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He is by far the best professional who has ever completed any work in all the homes I've ever lived in
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Alex was very professional and knowledgeable about the AC unit. Service was fast and prompt! Definitely will use Adon again
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The I arrived at the property to preform a system inspection. I tested all the electrical components and refrigerant pressures for both upstairs and downstairs units. The downstairs system has an outdoor Goodman condenser from 2022. The corresponding Goodman evaporator coil is from 2018 and the Amana furnace is original from 2005. The outdoor condenser has extremely high start and run amps for the compressor motor. The max start limit is 79, today I tested 60 Run amps limit is 16.7, today I tested 10.9 The capacitor is beginning to test low but still within manufacture specifications The refrigerant pressures are also reading low. The indoor furnace has the blower motor which is visibly leaking oil. The max start amps is rated at 10.7 amps, today it tested over manufacture limit at 17.8 amps The max run amp limit is 6.3, today it tested at 7.7 The downstairs unit was only cooling with a 16º drop. We look for a temperature drop of 17º to 20º. Another indicator that the unit is not oper
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Inspected drain lines and treated to prevent blockages 15. Rinsed condenser unit to promote heat exchange 16. Replaced and dated filters Both contactors were displaying burning and pitting on the contacts, as well as testing over 20 ohms. The upstairs unit that has the coil leak last yr looked much worse than the other. Homeowner elected to replace this contactor before it fails. The other contactor we will continue to monitor.
Second opinion on a bad blower motor on a gas system from 2018. Customer stated he has his home warranty come out and they just told him his blower motor was bad. He wasn’t so confident in the diagnosis so he called us for a second opinion. During my inspection I turned the fan on at the thermostat and noticed that nothing turned on. I then turned the thermostat to ac mode and the outdoor unit kicked on but the blower motor did not. I went up into the attic and made sure the blower motor was getting proper voltage to it which it was. So the customs does in fact have a bad blower motor. I showed my video to the customer so he can see how I check the motor and so he can see it not running. Customer asked for a quote to replace it under warranty and to join our vip membership. When I contacted trane about the blower motor it is under warranty but the home warranty already started the warranty. I informed the customer and he said he will contact his home warranty to cancel that because
I picked up and returned to install 36x36 emergency drain pan. I ensured it had a downward pitch towards the drain, that it is level completely on drain side, and that I glued the connects for attaching the drain back.
Emergency pan is completely rusted through. The primary drain line is pipped into the emergency pan. Customer approved the replacment of a 36x36 emergency pan.
Answered Richard’s questions regarding that was installed on the furnace. He did mentioned that Tuesday off this week during the lightning storms. Nothing occurred and everything continued to work and function properly. I did connect the thermostat to wi-fi and ensured it was connected properly to his app on his phone. The system is running properly on departure.
I arrived at the location to replace filters. As I was replacing the filters I did notice the condenser coil , evaporator coil and blower motor were extremely matted with debris and dirty. I provided estimates to have the coils cleaned condenser and evaporator, and the blower wheel pulled and cleaned. Unit was cooling upon departure
-Contactor -Turbo Multi Use Capacitor - 5-2-1 Hard Start Kit Demand call for gas system from 2018 not cooling the house, just blowing warm air. Upon arrival the customer showed me the thermostat, attic access, and condenser outside. He mentioned that he changed the air filter and tried to reset power but nothing seemed to work. He then noticed that the thermostat (nest) was saying it wasn’t receiving power from the R wire. During my inspection I noticed the power switch in the attic was off after turning it on the system kicked on. I informed the customer the power switch was off and he believes he could’ve turned it off by accident when he was up in the attic changing the air filter. I then went outside with the customer and we noticed the unit outside wasn’t starting up. After further investigation we found that the capacitor was bad and the contactor was burnt up. I asked the customer if they’ve had any power surges or outages and they said yes in the last week or so. I had a
Ac preventative maintenance on 2 gas systems from 2012, air filter sizes 20*25*1 for downstairs and 16*25*1 for upstairs. Customer mentioned that we’ve replaced some of the components on the upstairs system that are related to the ac side. During my inspection I checked temperatures, checked electrical connections and components, changed the air filters today, treated the drain lines, and inspected the systems for dirt buildup. Upstairs system: I found the ductwork to be very dirty along with the blower wheel. Due to the system inside being dirty the compressor is working harder than it should and when it starts up it is over amping. Downstairs system: ductwork is very dirty along with the blower wheel. Due to the dirt the blower motor is leaking oil and its capacitor is bad. These issues is causing the outside system to overwork and the compressor is over amping and causing the capacitor to overheat. Also has a rusted drain pan and outside disconnect is broken. I brought my f
-Contactor -Turbo Multi Use Capacitor - 5-2-1 Hard Start Kit Arrived for a 5 system maintenance inspection. Upon arrival I first found water dripping from the ceiling. This water was from a previous unit we had serviced a few weeks ago. I proceeded to install another ball valve and clears the drain line before proceeding forward with the maintenance today. We then proceeded to measure the temperature drops for each individual unit and also test and inspect the electrical components on each condenser unit outside. All 5 of the condensers were extremely dirty with grass and debris build up. This has been causing the outdoor equipment to work harder and pout strain on the electrical components. All five of the capacitors were testing at or below manufacturer limits as well as the contractors. We showed our findings to Karl and e elected to replace them with electrical rebuild kits today, this would exp reduce the amount of stress on the compressors and help on startup. Once replaced w
Demand call for package unit from 2015 not cooling properly. Upon arrival the maintenance worker showed me around and mentioned that they’ve had a contactor outside replaced, he changed the thermostat himself because it just kept on turning on and off every time it called for ac, and changed the air filters. During my inspection the fans outside and inside were running but the compressors weren’t. I inspected the thermostat wiring and found the thermostat to not be wired correctly or programmed correctly. I fixed that and continued to inspect the system, I later found the contactor that had been replaced had been wired incorrectly and was actually bad again. I informed the customer and he agreed to have me fix the contactor and properly wire the system. After the repairs the system started up and starting cooling properly. Temperature inside went from 76 to 70, I also did a quick rinse on the outside coil to help the efficiency increase a little bit. System is running upon departur
Upon arrival, I found that the fuse was popped again. Upon further investigation, I found that the system was programmed for gas. I corrected it, replaced the fuse, and tested it. I found the blower motor is scrapping really bad. To address this issue, we need to replace the motor, blower wheel, and blower housing. Carrier priced the wheel for me, and they told me the housing is unavailable with no replacement parts. I priced the blower with the wheel, and system replacement. Customer wanted us to call to collect the dispatch in an hour. *** This unit will fail again *** Unit is a 2004 heat pump with the outdoor bypassed to run only cooling.
System not cooling scheduled appointment tomorrow. Informed customer we would call them in the morning.
Upon arrival, I found the thermostat half way popped off the wall. I removed it and found the prongs damaged and the fuse popped in the airhandler. I installed my short finder and found no issue without the thermostat present in the wiring. Customer wanted to install their thermostat themselves.
Upon arrival, I found that the capacitor for the downstairs unit was bloated. This is a sure indication that the capacitor has failed. I replaced the failed capacitor and tested the unit. The system is fully operational with no other concerns. The upstairs unit was operating and the refrigerant pressures were good. I noticed that the unit had a bunch of build up causing the unit to not be able to exhaust the heat properly. I performed a chemical cleaning and now the unit is cooling properly.
