Quick response, friendly and professional. Didn't feel rushed or pressured. I would use this company again and will recommend them to everyone I know.
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Very thorough, professional and clearly explained. Highly recommended.
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Adon was a wonderful company to work with. They were quick, helped to explain things, took their time to figure out the problem, and gave their honest opinions on what options we had to fix the problem. I would recommend them to anyone.
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Jesse came out to check our AC unit and went out of his way on short notice. He has excellent customer service and extremely professional in his work. He is experienced and knowledgeable. I would highly recommend this company and trust them in my home. I know I’ll be calling them anytime I have any AC or heating concerns.
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Same as above with the addition that he be used to train new employees.
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This was amazingly easy start to finish. Adon was up front in pricing, available quickly and worked with our schedule. The service team arrived on time, and was so thorough & clean, they did exactly what they came to do and went the extra mile making sure everything was exactly as it should be! We would highly recommend them!
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Adon Complete did an amazing job. From start to finish the staff was very professional and respectful of the home, taking extra care to ensure the inside of the home remained clean during the process. I’ve used Adon for other HVAC related services and they are the best in the industry.
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I've never used the same AC repair company more than once until Adon.
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Absolutely the best. The entire staff is friendly, professional, helpful, knowledgeable and very affordable. Excellent service from the office to the technicians.
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Friendly and informative. Clarence did a good job for us.
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He is by far the best professional who has ever completed any work in all the homes I've ever lived in
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Alex was very professional and knowledgeable about the AC unit. Service was fast and prompt! Definitely will use Adon again
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I arrived at our clients home for the unit not cooling properly. They had informed the office that the unit was frozen over both inside and out. I proceeded to test all the electrical components and found everything to be turning on if water when checking the refrigerant pressures I confirmed it was low. As a courtesy I preformed a leak search in the indoor closet unit and identified a leak in the evaporator coil. I showed my finding to our clients and we discussed equipment warranty. According to the AirHandler serial number the unit is under warranty until 5/4/2029. The Taylor’s elected to proceed with the evaporator coil replacement only. We will call the manufacturer on Monday to locate the coil and update the Taylor’s with an ETA regarding the repair. As a courtesy I did add refrigerant to the unit to get them cooling for the time being. We did also waive the dispatch fee from today’s visit. I did collect a check for $500 as a deposit for the repairs.
The unit tripped due to either a power surge or straining to perform. 1 year old 1” filter. I reset the unit and everything powered up. I put it into a test cycle at the thermostat at the u it is fully operational.
We arrived to the clients home to evaluate replacement options. We attempted to contact the client and could not leave a voicemail as mailbox was full. We inspected the attic unit and identified potential spots in the home to add new return vents. The home has metal ductwork in reasonably good condition. All existing return vents downstairs may need to be moved due to being sealed off and over small size of existing return vents. The upstairs return vent would still work in its current location and condition. We will create and estimate and follow up with the homeowner regarding timeline, budget, and overall needs for the new system and the home.
Performed a 1 system spring maintenance ( gas). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty,,noticed doesn’t have surge protection, recommended to install one . 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor,,,failed,, was replaced today. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel,, it’s dusty, highly recommended a blower cleaning. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines,,,it doesn’t have any water safety switch installed, highly recommended to install one of them and benefits of having it. 16. Washed condenser unit. 17. Tested contactor. Found no more issues/ concerns at
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Inspected drain lines and treated to prevent blockages 15. Washed condenser unit to promote heat exchange
We inspected the unit for return lines relocation,,, unit has 3 return lines (12,10,8),, unit has hard pipe lines,it is also 11 years old, we were not able to finish the estimate because customer never showed up, we highly recommend to replace the whole system including ductwork,, we found blower housing/ motor/ wheel sitting outside, blower motor was leaking oil, at this point we don’t know if it was replaced,,,we didn’t open it.
Arrived at our client home for a 2 system cooling maintenance inspection. Our client showed me the attic access and we visually inspected the air filters and found the downstairs filter to be dirty. Our client did not have filters for replacement today. I then went outside and tested all the electrical components for both outdoor units. Everything passed inspection today and tested within range except for the upstairs unit. The compressor motor had extremely high start amps for the compressor. I showed this to our client and we briefly discussed adding a Hardstart kit to this unit to keep the compressor in a normal healthy range. I then proceeded into the attic. I inspected and tested the blower motors run and start amps, cleaned the drain line and tested the temperature drop for both units. On the upstairs unit I was only getting a 13° drop and went back outside to double check my Freon pressures. I did confirm the unit to be low on refrigerant. I presented my finding to Mrs Rojas a
Performed a 1 system spring maintenance ( heat pump). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines,,, main drain line doesn’t have any water safety switch in case gets clogged up,, recommended to install it,,emergency drain pan shows some rust ( looks like 55x36),,recommend a pan treatment. 16. Washed condenser unit. Unit is cooling properly at this time, found no issues.
Performed a 1 system spring maintenance ( heat pump). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty,,,noticed there’s no surge protection on the unit. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines. 16. Washed condenser unit. System is in brand new condition,,,found no issues at this time.
Upon arrival customer stated that there was a whirling noise coming through the vents. We checked the amps of the blower motor with the door open and closed to see if we could hear unusual noise coming from the blower, blower motor amps tested within range. Upon further inspection we found the ceiling return grill door to be vibrating causing the noise. We offered to adjust it for the client but client declined and said he would take care of it.
Took measurements of return filter for 2 units,,, found one of them open,, customer stated that one of them wasn’t cooling properly,, highly believe it’s the one we found open,,both units are using 2 inch filters one of them might be 16x32x2 (2),,, the other one seems 16x23x2 (4)on this one it can be 2 or 4 inches,,will upload pictures for better reference this unit was found without filters,, didn’t have any.
Performed a 3 commercial spring maintenance ( gas). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty,,,return plenum on unit #2 is extremely dirty,, needs to be clean as soon as possible. 11. Inspected evaporator coil,,evaporator coil on units #2,3 are very dirty,, they need to be cleaned as soon a s possible,, they are not allowing enough airflow inside the building. 12. Inspected blower motor/ blower wheel,,,unit #2 needs to be cleaned as soon possible it’s extremely dirty ,,,belts need to be replaced as well they present signs of tear and wear. 13. Checked blower amp draw. 14. Measured temperature differentia
Performed 2 system cooling maintenance. I checked amps, capacitors, filter, refrigerant, electrical, safeties, drains, and cleanliness. The systems are performing mostly within manufacture specifications. I observed that the emergency drain pans on both systems have an excessive amount of rust. It is advised to replace these pans to remove the risk of the pan rusting out. With the installation of new pans, it will be included to line these pans with a water resistant spray to combat rust. The downstairs system’s outdoor 45/5 capacitor is reading just under the manufacture specification. This means that the compressor can stop at anytime, but will continue to run for now. It is advised to replace the capacitor to eliminate an unnecessary service charge. I provided options for a generic capacitor and a upgraded capacitor with a 5 year warranty.
I installed the discharge temperature sensor and tested the system in heat pump mode. The system heats perfectly fine in heat pump mode and does not get assistance from the gas. I let Jesse remote into the thermostat from the office to monitor it. The system ran for 24mins at full capacity without faulting. Customer is still concerned that the issue is still present.
Arrived to clients concern that the sink was backing up and that he did not receive an algae stick with his maintenance. I confirmed that we did in fact blow out the drain line on our previous visit. I proceeded to the attic and replaced the algae stick. While in the attic I found a dead rat on a trap and informed Paul. He will call pest control to remove the body. I checked the primary drain line and confirmed it did not have any backed up water nor evidence of clogging. I had some slight resistance but I discussed with Paul how this may only be isolated to the sink and not the havc drain. The unit is draining properly on departure.