Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Charles was early to the appt., completed the fix quickly and effectively, and even changed my filter for me! He was friendly and kind. Very Professional and personable.
Overall Experience
Quality
Price
Convenience
I performed a single system cooling maintenance on a 2017 straight cool system. I checked amps, capacitors, filters, electrical, drain, cleanliness, and safeties. The system is performing well besides needing a little touch up on the evaporator coil. I provided an option to perform a no rinse coil cleaning.
Performed single system cooling maintenance on a 2012 RTU. The system is a heat pump. I checked amps, capacitor, filter, electrical, drains, safeties, and cleanliness. The system had burnin present on the contactor and the capacitor was reading weak on the compressor side. I replaced both parts and the system is cooling good with a 18 degree temperature drop.
Preformed cooling maintenance on 3 systems and a mini split. Mini split was low on refrigerant. Customer declined charge up and leak detection. Tested start,p and run amps on all electrical components for the compressors and fan motors. Start amps on all 3 units were reading over manufacturer specifications and we are recommending a hard start kit for all 3. Capacitor for the guest house in the back was testing on the low side 42/45. Provided estimates for new capacitor. All other electrical components tested with manufacturer specifications. Changed filters for each return and dated. All the full systems were cooling upon departure. Mini split was left off.
I was called out originally for the system not cooling. I came in to the system being off. I went into the attic and checked the blower, capacitor, wiring, and control board. I proceeded to the thermostat and checked the wiring. I turned the unit to cool and the system came on. I checked ,y temperature drop. It has a 19 degree temperature drop. I checked the compressor, condenser fan, contactor, capacitor, refrigerant, and rinsed the outdoor unit. The filters probably need to be replaced but the customer did not have them at the time of service. I could not determine the root of the issue. I cycled it a couple times to attempt to replicate the issue. I told the customer to reach out if something else happens.
Upon arrival, we found that the service valves were never opened allowing refrigerant to flow. We opened them and looked into the E0 code. This is a communication issue. We found that the inverter board is sending too much voltage to it. We compared the one that is working to the one that is not in our video. The inverter board has a faint shorted smell. We could not locate the model and serial for the outdoor unit but have a picture of some information for the inverter board for research. The unit is a Costway
Homeowner stated that the unit wasn’t cooling that she reseted the breaker , unit came on for a short time then went out, and the thermostat was blank. Found the unit tripped on overflow switch, we blew it out with nitrogen, tested , while we were here we also performed the spring maintenance. Performed a 1 system spring maintenance ( heat pump). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel,,,both are very dirty,, recommended a blower cleaning. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lin
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 17 degrees measured. 14. Inspected drain lines and treated to prevent blockages 15. Washed condenser unit to promote heat exchange Small adjustments dampers and vents to living room and kitchen. In order to push more air to the master bed per customer request. Advised for a more thorough air balance we would need to charge and discussed possibility of temp sensors to resolve this issue if this does not solve the problem. System in good working order.
Performed single system cooling maintenance on a 2024 heat pump system. I checked amps, capacitor, filter, electrical, supply temperature, drains, and cleanliness. Also, I investigated a noisy supply grill and assisted the customer in figuring out the scheduling. The system is performing to manufacture specifications. I recommend surge protection.
Covered: evaporator coil and labor to install the coil Not cover: 10 pounds of R410a and liquid line dryer. The refrigerant is not covered because the warranty does not cover consumables. Liquid line dryer isn’t covered because it’s required to perform a good repair and isn’t failed.
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. Pretty dirty 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Inspected drain lines and treated to prevent blockages 15. Washed outdoor condenser unit to promote heat exchange Recommended blower wheel cleaning in order to preserve blower motor life. Excess dust on the blower wheel will cause drag. Causing the motor to work harder than it was designed to producing wear and tear on the motor.
I found the system completely empty of R410a. I confirmed that it wasn’t associated with our brazed joints and found oil all in the primary drain line. I provided estimates to deal with with issue under parts/labor warranty. Customer approved coil replacement without the maintenance agreement. I informed him of the potential risk of not having the maintenance agreement.
Return filter door fell off,,, latches needed to be adjusted,,problem was fixed.
Performed a 1 system spring maintenance (gas). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines. 16. Washed condenser unit.
Performed a 1 system spring maintenance ( gas). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty,,,noticed the unit doesn’t have surge protection 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines. 16. Washed condenser unit.
Arrived to outdoor unit not coming on and client concerns of electrical issues. Upon arrival he explained to me he had reset the breaker inside because it had tripped. When he reset it and came outside he saw a blue flame/spark and a refrigerant began to spray out of the unit. I opened up the unit and confirmed the compressor had exploded and the 3 pronged terminal was missing a prong. It had been blown out and this is where the refrigerant was leaking from. I tested other components and found the capacitor to have failed also. After speaking with our client he wanted a bandaid option only due to uncertainty with the property. I created just a bandaid option with all basic repairs but also created an outdoor heat pump replacement option.