Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Charles was early to the appt., completed the fix quickly and effectively, and even changed my filter for me! He was friendly and kind. Very Professional and personable.
Overall Experience
Quality
Price
Convenience
Performed a 1 system spring maintenance (gas). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines. 16. Washed condenser unit.
Performed a 1 system spring maintenance ( gas). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty,,,noticed the unit doesn’t have surge protection 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines. 16. Washed condenser unit.
Arrived to outdoor unit not coming on and client concerns of electrical issues. Upon arrival he explained to me he had reset the breaker inside because it had tripped. When he reset it and came outside he saw a blue flame/spark and a refrigerant began to spray out of the unit. I opened up the unit and confirmed the compressor had exploded and the 3 pronged terminal was missing a prong. It had been blown out and this is where the refrigerant was leaking from. I tested other components and found the capacitor to have failed also. After speaking with our client he wanted a bandaid option only due to uncertainty with the property. I created just a bandaid option with all basic repairs but also created an outdoor heat pump replacement option.
Installed/ tested surge protector to prevent,,,found no issues/ concerns at this time.
Performed a 2 system spring maintenance (gas). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw,,recommended a surge protector for the Downstairs unit to protect it from over current. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines. 16. Washed condenser unit. Units are cooling properly, found no issues at this time.
Arrived at our clients home for a single system heat pump cooling maintenance. Our client had placed the unit to heat before arriving. This allowed a proper heat load on the home. Chris had mentioned that there had been a couple of times the unit just shutoff and stopped running. He shut the unit off and before leaving it began cooling again. I suspected that the unit had overheated and went into a lockout. I inspected the condition of the evaporator coil and found that it did in fact have debris restricting the airflow. The indoor fan motor is also very worn and has a failed run capacitor. It has a significant amount of dust and debris collected on it as well. I showed this to our client and we discussed potential cleaning and or replacement. Due to age and condition he elected to monitor the unit for now. I proceeded outside and tested the electrical components and also washed the outdoor coil. Everything passed inspection on the outdoor equipment. The unit is running and cooling a
Arrived on site, customer stated all was well in regards to the system. Began system evaluation outside at the condenser. Compressor start and run amps were with specs.. Contactor and outdoor fan also both tested within specs. I proceeded to wash the outside condenser coil to prevent dust buildup. Lowering system efficiency. On the indoor unit, I could not replace the filter as the customer did not have one to provide. I informed her of the model of filter she would need and how to replace it. Blower motor start and run amps were within specs. 22° split between supply and return. System left in good working order.
Performed single system cooling maintenance. I checked amps, capacitor, filter, electrical, safeties, cleanliness, drains, and refrigerant. System is is cooling surprisingly well but there are some necessary cleanings that need to be performed to prolong the life of the unit. I noticed the ducts, evaporator coil, blower motor, and condenser coil some deep cleaning. This adds stress to the system and reduce its life span. Also, I noticed the 45/7.5 capacitor is reading low on the compressor side. This means I can no longer guarantee that it will continue to start and needs replacement. If any repairs are selected, I will repair the duct complementary. VIP Annual Service Agreement - 1 Unit Fall & Spring Annual Maintenance Visits 10% Discount on Repairs Discounted $45 Travel Fee (Usually $79!) Preferred Customer, (top placement in our emergency list)
Our client requested a full inspection of his equipment and complained that his mother had multiple headaches in the home when running heat. Upon inspection I found multiple issues with the existing equipment. And I presented them all to our client. Unit is a 2017 single stage 80% gas furnace Gas line without sediment trap Condensate drain line is without P-trap No slope on secondary drain pan. Pan and unit are directly resting on attic floor No water shutoff safety on primary drain line or secondary drain pan Duct work is not hung properly, it is all resting on top of the attic floor Flue pipe has evidence of spray foam directly on it. This presents an extreme fire safety as spray foam is very flammable. Flue pipe requires minimum 1” clearance all the way around it. At the minimum a heat plate should be placed around the flue pipe at the exit point of the roof to help prevent fires. I shared all my finding with our client as well as ran an air quality report. Due to safety and con
Performed 3 system maintenance on Rheem heat pumps. We performed the outdoor checks in cooling because it was 75 degrees outside. We were only able to change 1 of the 3 filters due to the customer not having the correct sizes. We checked amps, capacitors, filters, refrigerant, electrical, drains, and safeties. The systems are performing within manufacture specifications currently, but are in need of cleanings to maintain proper operation. Recommendations 1. We recommend chemically cleaning the indoor evaporator coils to promote better heating/cooling temperature transfer. This will better the efficiency, air quality, and minimize the chance of failure. 2. Similar to the indoor evaporator coil the outdoor coils need to be chemically washed as well. The better the equipment breathes the better it operates. 3. The return cavities on the basement unit and main floor unit both have a bunch of dust and hair inside of it. This makes the filter, blower, and evaporator coil become dirty
Performed single system heating maintenance. I checked amps, capacitor, filter, refrigerant, electrical, heating strips, and safeties. System is performing to manufacture specifications. I spoke with the home owner about the starting amps getting close to the LRA rating. I mentioned that we may need to add a hard start kit on next visit. I offered to replace the return plenum with a combo box to allow for a 4” filter to be used. This would allow the customer a longer lifespan on her filters.
Arrived at property to diagnose unit not heating properly. Tenant stated that unit would run for 5-15 mins before tripping the breaker to the entire home. I began by. He king and testing the indoor unit and found 2 electric strip elements short to ground. I proceeded outside and confirmed the unit is straight ac and the electric heat is the only way to heat the home. I called the landlord. Collected payment and sent estimate for direct replacement of 20kw heat kit.
Performed single system heating maintenance on a 1998 furnace. The system is heating but has some issues. The customer asked me about thermostats and about installing a customer supplied thermostat. Recommendations 1. The system has an emergency pan that is beginning to rust through 39 1/2 by 15 and does not have any water safety switches. 2. The blower motor is matted with dust causing to work harder and may cause a premature failure. 3. The blower capacitor is reading 13/12.5. When the capacitor goes above its rated, it risks burning up the motor. 4. There is a duct that comes off the top of the supply plenum that makes a direct turn. This reduces the air flow to the specific area. 5. The gas valve is over feeding the burns causing flames to fly everywhere at the initial start up. This can cause burn damage to wires and cause a lock out due to a roll out switch. 6. The furnace is extremely aged (1998), the evaporator coil is from 2017, and the condenser is from 2023. I
Performed single system heating maintenance on a 2022 heat pump. Checked amps, capacitor, filter, refrigerant, electrical, safeties, cleanliness, and drains. System is performing to manufacture specifications besides one thing. Recommendations 1. The compressor is pulling over the LRA rating according to the data tag. I recommend installing a hard start kit to bring those starting amps back down to factory specs. 2. The airhandler is beginning to grow growth inside of the airhandler. This is something that is completely normal. I recommend adding a u/v stick to sterilize the inside of the airhandler cabinet to combat to growth.
Perform system maintenance unit running as it should. Homeowner had concerns of rattling in grill advised it was the louvers in the grill itself were probably loose trying to tighten up. The grill itself didn’t fix the issue. May have to replace grill also advised adjusting the damper for less airflow to accommodate the rattle she hears, homeowner stated she didn’t want to adjust dampers due to previously set by technicians that installed the unit and ductwork.