Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Charles was early to the appt., completed the fix quickly and effectively, and even changed my filter for me! He was friendly and kind. Very Professional and personable.
Overall Experience
Quality
Price
Convenience
I performed a single heating maintenance on a 2005 straight electric airhandler and the outdoor unit is from 2014. I checked amps, capacitor, filter, cleanliness, and safeties. The system is heating, but I do have some areas of concern. I noticed that the blower capacitor is out of range and is failing. The bearings in the blower motor are worn and the motor is currently leaking oil. The blower wheel and evaporator coil has growth/buildup present. The center heat strip is likely becoming brittle determined by my amp readings. I brought these issues to the customer’s attention and he elected to not perform any repairs on the system at this time.
Preformed warranty gas valve change out. Presented before and after photos for client. Also tested system for any leaks. Unit was operating as it should upon departure.
Arrived on site for heating maintenance on 2017 Trane furnace. Homeowner stated all was well with normal system operation. Tested pressure switch and cleaned ports of sediment. Tested and cleaned flame sensor. Also tested inducer motor and found it to be within manufacturer specs. Replaced return filter and inspected blower wheel and motor. Noted there was no sediment trap on the gas line. Upon inspecting the outdoor unit I found a dead rat in the top of the compartment. I removed the rodent and inspected all the visible wires and found no issues. I then tested the capacitor and contactor and found them both to be testing close to manufacturer limits. The capacitor more so on the fan side 6.9/7.5 coupled with the age of the capacitor does worry me for the continued functionality of the unit. Discussed options for addressing the capacitor and the sediment trap with the homeowner. Homeowner elected to install the sediment trap and wait on the capacitor until spring. Performed installatio
Preformed 2 system heating maintenance on gas furnaces. I tested all safeties and electrical components on each system. Each system tested within manufacturer specifications. I changed both filters for each unit. Down stairs is a Aprilaire 410 and upstairs is a Aprilaire 210. I did run air advice in the home to test air quality. Temperature splits were within range. Both units are cooling upon departure.
2T 2013 carrier Heatpump 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Inspected drain lines 15. Rinsed condenser unit to promote heat exchange 16. Inspected and measured amps on heat kit Found low amp draw on heat kit this leads me to believe this heat kit is very worn out likely due to humidity from the lake. Provided estimates for heat kit replacement. Outdoor fan motor is in rough shape. Bearings are not freely spinning, however amp draw is within range. Also noticed un
Performed dryer vent cleaning. Vent must be disassembled from the attic, cannot be fully cleared from dryer or roof. Videos of clean vent provided to homeowner.
Upon arrival, I found the system operating normally. I began testing components and checking refrigerant pressures. I could not find an issue other than the filter being matted. When I was about to determine it to be a dirty filter, the system shut off on me. I found that the float switch had tripped and the drain was clogged. I got approval from the customer to clear the drain. I flushed it with water and drain cleaner. While I was testing other components, I noticed that the capacitor was needing replacement, and the compressor is starting with high amps. I presented options to address these issues. The customer declined preventative repairs at the time of service.
Upon arrival customer stated that the ac for the kitchen area was not getting below 75 degrees with the thermostat set at 70. I proceeded to the outside unit and hooked up my gauges to check refrigerant pressure. Pressures were showing on the low side at 180 and the high side to be reaching 300. The outside fan and indoor fan were running as they should. Temperature ring supplied was 72 and return was at 82 degrees. I after further inspection I found that the compressor was not pumping the refrigerant through the system as intended. I provided customer with this information and they would like to speak to a comfort advisor. Unit was on but not cool in upon departure.
I returned to our clients home due to Not maintaining set point on thermostat. I Immediately proceeded outside and connect my gauges to the unit to measure Freon pressures. I did also place the unit in test mode for second stage cooling. I diagnosed that the unit was slightly overcharged from the previous repair that was made. I began to slowly remove refrigerant from the system and ensure the pressures were within normal manufacture specifications. I proceeded into the attic and measured a 17° temperature drop in second stage. The unit was cooling properly on departure.
Upon arrival, I found the emergency pan full of water. I inspected the drain and found the drain was clear. Upon further investigation, I discovered the insulation wet inside of the airhandler. I proceeded checking the primary pan, and I found that there is a crack causing water to become displaced. I attempted to contact trane to locate a primary. I sat on hold for an extended amount of time without contact. I reached out to shearer and had the same results. I called Fissco supply and was told that it has be acquired from trane. Once the available of the pan is known, we will reach back out to the customer for scheduling. Refrigerant top off may be required.
Arrived to on site, unit was running but not cooling sufficiently. Measured pressures on the unit and found it to be low on refrigerant. Upon conducting a leak test I found a leak in the evaporator coil. Discussed with homeowners that the coil would need to be replaced in order to stop the leak. The unit is under parts and labor warranty, therefore the only things that would not be covered is the filter dryer and the refrigerant. As a courtesy, I added 2 Lbs. 13.5 Oz. Of refrigerant in order to provide some cooling as I was not able to provide an estimated timeframe for the repair. Unit was still low, but cooling better than it was. Informed customer that we would contact them tomorrow with more information on part availability and estimated time of repair.
Arrived on site to clean blower wheel. Found bacterial growth on motor and wheel. Removed, disassembled, and cleaned blower wheel. Tested drain lines due to invoicing confusion. Tested blower after reassembly. No issues found. Unit in good working order upon departure. Spoke with customer about duct cleaning that she was considering for the spring. Also discussed uv lights for killing bacterial growth and preventing it from taking hold.
Preformed cooling maintenance. Upon arrival we tested start and run amps for the compressor and fan motors. All electrical components tested within manufacture specifications. We noticed the system did not have surge protection. Temperature splits were perfect at 20 degree split. 74 return air and 54 supply. We offered an estimate for surge protection. Unit was cooling upon departure.
I performed a single system cooling maintenance on a 2017 straight cool system. I checked amps, capacitors, filters, electrical, drain, cleanliness, and safeties. The system is performing well besides needing a little touch up on the evaporator coil. I provided an option to perform a no rinse coil cleaning.
Performed single system cooling maintenance on a 2012 RTU. The system is a heat pump. I checked amps, capacitor, filter, electrical, drains, safeties, and cleanliness. The system had burnin present on the contactor and the capacitor was reading weak on the compressor side. I replaced both parts and the system is cooling good with a 18 degree temperature drop.