Overall Experience
Quality
Price
Convenience
Couldn't have asked for anything better. Charles was on time, honest, respectful, clean, worked quickly and accurately. Awesome service.
Overall Experience
Quality
Price
Convenience
I arrived at our clients home for a 2 system cooling maintenance inspection. I began on both outdoor heat pumps. I inspected and tested all the electrical components for both units. The larger master bedroom unit has already had a capacitor replaced. The capacitor on the smaller unit is starting to fail and is on the verge of failure, being below manufacture specifications. It has high start amps that are more than 50% of its limit. I did wash both outdoor coils as part of today’s maintenance. I then went into the attic and used Total-C down both drain lines for the air handlers. The filters for both these units should be replaced. I tested both blower motors and both are testing within range. The master bedroom unit has some signs of bacterial growth. I showed this to David and he is aware of the growth. He said it has not gotten worse and did not wish to address it today. Our client is also aware that both air filter needs to be replaced. Both units are operating normally on depar
Returned to unit not coming on or cooling at all. Immediately proceeded into the attic and found a blown fuse. Went outside and verified the contactor ohms. They tested in range. I proceeded to replace the fuse and spoke with the homeowner regarding the service. They did share with me that they were heading out the door before the tech fully ensured the unit was properly running before departure.
Sealed (small unit) supply plenum,,,,found no more issues/ concerns at this time. Customer stated that the small unit it’s been working properly, that he hasn’t noticed anything wrong with it so far.
Performed single system cooling maintenance. I checked amps, capacitor, filter, electrical, drains, air quality, safeties, temperature differential, and refrigerant temperature. The system is performing well and inside of manufacture specifications. I provided some options to better the air quality in the home and for our branded drain cleaner. I presented the air scrubber book, spoke to them about the benefits of upgrading the filter, and spoke about the versatility of our drain cleaner. I offer a bundle cost to include our drain cleaner and price if purchased separately.
I returned to our clients home to install the replacement zone board. Once installed I was getting a new error code that indicated a short. I proceeded to test and inspect the low voltage wires until I found that the short was actually caused by a failed discharge air temperature sensor. I replaced the sensor and relocated it to a more centralized part of the supply plenum box. I then made an adjustment to the bypass damper module and reduce the restriction to allow more airflow to pass through the duct and not cause this problem again. I proceeded outside and verified the Freon pressures to be testing in range but I did find the compressor motor to have extremely high start amps. I showed this to Derek and he will talk to his brother in law who helped him replace the capacitor. The unit is currently cooling and running on departure.
Arrived at our clients home for AC not cooking properly. Client stated indoor unit was coming on but could not hear the outdoor condenser running. I proceeded outside and tested the electrical composer the outdoor unit. I did find the capacitor to be below manufacture specifications and showed this to Derek. I Proceeded into the attic and verified the unit was calling for cooling at the zone board, the zone control board was not sending the correct signal outside to the condenser unit. This could have been caused by a surge in power, I will be able to further test the equipment once the board is replaced. Our client elected to sign up for maintenance as well and will provide a card when job is complete for monthly maintenance charge. We left the unit running with the fan on to move air in the home but it is currently not cooling.
Replaced compressor harness,, tested unit on cooling mode, system is working properly at this time.
Homeowner stated that the unit wasn’t cooling,,, Found unit on hard lock out mode,,we also found, the high pressure/ low pressure wiring damage as well as the compressor harness, ,, after recommendations customer decided to move on with repairs,,, tested unit on cooling mode , system is cooling properly at this time , found no ,more issues at this time.
Performed 2 system cooling maintenance. I checked amps, capacitors, filters, drains, electrical connections, electrical components, cleanliness, and safeties. Recommendations 1. The upstairs unit has excessive dust build up on the blower wheel. This forces the motor to work harder to perform normal duties. This can result in premature failure. Suggest blower wheeling 2. Both outdoor units have oxidation present and slight build up in the coils. This reduces efficiency and makes the systems cost more to perform normal duties. Suggested chemical cleaning
Performed single system heating maintenance. The system is a 2020 Gas furnace and it is zoned. I checked the electrical, cleanliness, drains, air quality, flame sensor, gas valve, and other safeties. The system is heating to manufacture specifications but I do have some concerns. Recommendations 1. The air advise machine indicated that the air quality is poor within the home and the customer stated that they have been sick on and off. I advise that an air scrubber be installed into the system to help regulate air contaminates and improve the air quality. The air scrubber uses ionizing technology to treat the air and make it easier to extract the contaminants with the filter by causing it to clump. 2. I recommend that the filter be upgraded to the Aprilaire line of filters. This allows the filter to last longer and provide superior filtration compared to the typical filter. 3. I noticed the system only has one float switch in the primary drain line. There is always a possibility
Brand of unit American standard Model: 4YCC4060E1090A 2.3 GE 5.0 TON 1PH 230V Here are the steps of the installation 1. Power down the unit. And lock and tag the breaker. 2. Disconnect power at the unit 3. Disconnect control voltage to the unit 4. Disconnect drain lines to the system 5. Disconnect ductwork to the system. 11. Will secure the unit to the curb and make all the connections for the ductwork PVC drain lines power controls. 12. Will verify all components are in place and remove any shipping connectors to the system 13. Thermostat will be replaced with a Trane: 824 14. Will start up unit and test the cooling mode and heating mode on the system. Warranties for the package unit 10 year manufacture warranty 1 year labor warranty Financing is available for 120 months. No pre-penalties to pay off early. Payment terms Will need 50% down payment before starting project
Gave estimate for client to run a supply with wye on it for 2 vents and single return to storage space in attic
I found the system tripped on the roll out switch. One of 2 things are happening: 1. If the system runs for a prolonged amount of time, it expands the heat exchanger exposing a crack. Cracks in the heat exchanger causes carbon monoxide to be released into the house and would cause the flame to dance around hitting the roll out. Also, the fence is a fire hazard. 2. The draft from the wind and placement of the fence is causing the flame to dance and trip the roll out. I instructed the customer to get carbon monoxide detectors for the downstairs for the time being and informed them that the system is getting close to replacement. Jesse will email an estimate for replacement.
Installed control board and tested the system. Also, I performed a CO check because of the age of the system. System is heating to manufacture specifications. Condenser Control board replacement on downstairs system. Part is in stock, once job is approved we can go pick it up
I put the system in test mode. The heating portion of the system would not do anything. The blower came on for a minute and turned off. I verified I had voltage for the heat to come on but the voltage isn’t coming out of the control board.