Overall Experience
Quality
Price
Convenience
Couldn't have asked for anything better. Charles was on time, honest, respectful, clean, worked quickly and accurately. Awesome service.
Overall Experience
Quality
Price
Convenience
Arrived on site, found 2020 3T carrier conventional system off. Homeowner stated that system was freezing up around the compressor about a week ago and this last Sunday it happened again. Homeowner shut off unit and turned fan on to defrost unit. Upon arrival, I found blower running and filter only appeared to be a month or 2 old. I then measured refrigerant pressures and found them to be within manufacturer specifications both standing and after running for 30 minutes. I could not find any restrictions with the refrigerant and pressures did not indicate such. I then opened the evaporator and saw the TXV bulb was insulated, although I could not reach far enough to verify positioning of bulb. I also did not see any kind of airflow restriction in or around the coil. I then extensively tested the blower motor and found the amps draw to be within manufacturer specifications. I did not hear any abnormalities with motor ramping up and down and I tried opening and closing filter door to induc
Returned to home due to concerns that the unit was not cooling properly. Found the unit to be cooling but there was a wrong setting on the new zone board. I was able to immediately correct this issue. Our clients had mentioned that when we replaced the air handler that we had not followed up regarding the refrigerant charge on the system. While cooling I measured the refrigerant charge and ensured it was within manufacturer specifications. The systems is cooling properly and has already dropped 3º on the thermostats.
Includes removal and replacement of the existing Aprilaire zoning system board, actuators and controls and replacing them with Honeywell board, actuators, Upgrade to a Trane 824 Thermostat and wireless temperature sensor. 3 year parts warranty with 1 year labor warranty
Client has a 16” and 18” round damper and 3 zone 2 heat control board
Arrived on site, homeowner stated she was seeing zone 2 sensor error on main thermostat. Upon inspection of the sensor, the display was active but the controls were unresponsive. From the main thermostat I could not access controls for zone 2. I then tested voltage at the zone board and measured 24 volts from R to C coming from the air handler to the zone board and to both damper controls. One damper was aprilaire and the other is a generic damper. Homeowner stated this generic damper was replaced under warranty shortly after installation 6 years ago when they moved in and the outdoor unit was installed. I was unable to properly test damper functionality as the second zone was not able to be controlled at this time. Zone board has 4 wires going to thermostat and sensor R/W/Bl/Bk. Voltages are as follows 4.7/R 27/W 13.3/Bl 13.3/Bk. Measured the same voltages across all 3 zone controller/sensor outputs on the zone board. This leads me to the conclusion that the sensor is bad at the very
Arrived on site found, homeowner found burnt wires around contactor and capacitor. Began inspection on r22 ‘06 unit, testing the capacitor and found it to be within manufacturer specifications. Upon taking off the contactor cover, I found the contactor was failed close and had a large amount of it melted plastic in it. Also found disconnect was starting to melt as well. Measured high start amps 100+ on compressor. Checked air handler and found sufficient return air. Discussed with homeowner possible options for getting this unit up and running today, but informed them that this would not be a sure fire fix and other issues could come up after we get it running. Homeowner asked for comfort advisor to see his options for system replacement. System not running at this time.
Arrived at our clients home for a system estimate. Our client is considering converting his garage into a potential functional space. They plan on having anywhere from 4-10 people at a time. The space is roughly 500sq ft. We would be able to run the necessary electrical circuit for the outdoor condenser unit, and I included the cost of the materials in both estimate options. I created 2 estimates for 24k and 30k BTU units respectively. I did also include a year of maintenance for both of the existing conventional split systems in the home.
Demand call for secondary drain line draining from a gas system. Upon arrival customer showed the attic access and we figured out that the primary drain line terminates in the kids restroom and that both units tie in together. Customer also stated that her daughter had clogged that sink up before with tissues but had been addressed and the sink was draining properly. During my inspection I found the drain pan to have a lot of water and to be rusted which is starting to show its ugly face on the bottom of the drain pan. I confirmed a clogged drain and had a conversation with the customer about what options she had. She decided to just flush the drain line out and leave the drain pan as is for now. After flushing the drain line and treating it with total C the systems are draining properly. I informed the customer that this type of work doesn’t have any kind of warranty and it can get clogged up again. Customer understands and will help us out by pouring white vinegar or bleach down
I performed a single system cooling maintenance on a 2017 zoned gas system. I checked amps, capacitors, filter, electrical, drains, cleanliness, and safeties. The system is fully operational and cooling within manufacture specifications. I noticed the system did not have any water safety products. I offer to add a float switch and blow out valve. These will help keep the home safer from water damage and allow the customer the accessibility to clear their own drain. Customer declined estimate at the time of service.
Demand call for gas system from 2018 not cooling properly. Upon arrival customer showed me around to where the equipment is located and mentioned that last month we changed the capacitor outside. During my inspection I turned the thermostat on to cool and dropped it to 65. I then went up to the attic and the system was on in cool mode, the compressor outside was running as well. I checked pressures and found the system to be very low. I did a visual inspection and found a spot at the bottom of the condenser coil where there was oil residue. I put my leak detector and it started going off immediately. I showed my findings to the customer and had the bandaid solution vs permanent solution. She wants a permanent solution but for now she wants to just add refrigerant. She knows there’s no guarantee it will last and there’s no warranty or money back for this repair. As far as the permanent solution she requested a quote to replace her system with an R32 system, she needs to process all
Arrived on site, homeowners son explained the system was not cooling the downstairs to the same level it used to (70degrees). Found thermostat downstairs set to 73 with the set point met and the upstairs set to 70 with set point met. Measured temperature split 20 degrees. Upon testing refrigerant pressures I found them to be low. I conducted a courtesy leak search at the indoor coil and found a leak (video attached). Discussed with homeowner about replacing the coil to stop the leak. Unit is under warranty until next yr. Homeowner would only be responsible for filter dryer, refrigerant, and labor. Unit is still cooling for the moment. PO: W-keila gronewold 3317
Preformed dryer vent cleaning. Showed before and after photos to clients wife. Clients wife was satisfied with the work preformed.
Preformed cooling maintenance to American standard 2020 1 system zoned. Tested all electrical components on inside unit and all were testing within manufacture specifications. Temperature split was 18 degrees across the indoor coils. Replaced filter 20x25x1. Plenums and ducts could use some cleaning. Provided estimates for upgraded filter cabinet and cleaning, also provided estimate for levels 2 and 3 duct cleanings. Blower motor tested within manufacture specifications. Blower has some build up and could benefit from a cleaning. Proceeded outside to test start and run amps and electrical components on the outdoor unit. All electrical tested within manufacture specifications. Run and start amps were testing within manufacture specifications range. Unit is blocked by a bush which can cause airflow issues if not addressed. Rinsed outdoor coils. Unit was cooling upon departure.
I arrived our clients home for the unit not cooling properly. Upon arrival immediately proceeded outside and could audibly hear the outdoor unit not running properly and I could visually see the condenser fan motor, not spinning. This was causing the compressor to overheat and going to a lockout. I immediately proceeded to shut off the power and cool down the compressor and fan motor. I shared my findings with our client and acknowledge that the previous technician had mentioned that outdoor fan motor was near failure. I proceeded to cool down the outdoor equipment and was able to turn it on and verify that the motor was intermittently failing. The equipment is no longer under manufacture warranty, but I did have a motor for replacement on my truck today. Our client elected to replace the motor and once replaced, I proceeded to test the outdoor equipment. The refrigerant pressures were within range. We discussed how that these types of problems were present with a single stage equipme
Homeowner complaint of system not cooling properly. Upon arrival both thermostats were calling for cooling. Both thermostats, zone control board, and both damper motors communicating/functioning properly. Noticed outside equipment/condenser turning off and on. Found weak capacitor for outside equipment and dirty condenser coils Primary cause for failure is dirty condenser(outside) coils causing pressure switch to engage and stop system. Performed maintenance and cleaned coils. Homeowner authorized repairs Installed turbo capacitor and hard start kit after washing coil. Checked all electrical components and refrigerant charge after repair and wash. Outdoor fan motor has a higher amp draw than what manufacturer has rated for. Potential failure. Will leave additional estimate for fan motor. Refrigerant charge within manufacturer specifications. System not retaining water and appears to be draining properly. Applied total-c drain solution to primary drain. System provides a 20°F. Delta Te