Overall Experience
Quality
Price
Convenience
Couldn't have asked for anything better. Charles was on time, honest, respectful, clean, worked quickly and accurately. Awesome service.
Overall Experience
Quality
Price
Convenience
Came out today for QC visit on new install. Started inside at t-stat (Trane) turned system down to check over unit. System is level all wiring is good no error codes. Getting over 20 degree temp split. Drain line is draining at this time. System is clean and operating as designed. Outside unit is level all electrical components are good and tight. All components are operating as designed. Pressures were within manufacturer specifications. Tested normal heating operation. Found small air leaks on the Plenum and address these with an extra coat of sealant. I also found a little bit of insulation coming down on the inside of the Plenum. I made sure to secure this back into place. I also adjusted the programming on the thermostat in order to run the blower for 90 seconds after shutting the unit down in order to help reduce stress on the unit. I also showed the customer how to access and replace the filters and informed him of the proper filter size of 18 x 20 x 1. I also informed the homeo
Preformed 2 system cooling maintenance on a 2024 and 2022 Goodman gas unit. I tested all electrical components on the inside units. All tested within manufacturer specifications. I checked for cleanliness of the ducts and blower wheel. Both u it’s could benefit from a thorough cleaning. I changed both filters 16x25x4 and 20x25x4. I left estimates to have all concerns addressed. I proceeded to the outside units where I tested all electrical components , run and start amps of the compressor. The downstairs unit was testing within manufacturer specifications. The upstairs unit was starting up at over 100 amps out of 112 and the capacitor was beginning to show signs of oxidation and the Contactor was testing at 19.8 ohms out of 20 ohms. I left estimates for adding he compressor saver bundle to the upstairs unit. Also talked about surge protection as well. Units were cooling upon departure.
Upon arrival, I discovered the compressor not starting. I began ohming the compressor and found that the start winding is broken. The compressor needs to be replaced due to internal failure. Jesse and Jose are working on the pricing to get this addressed. Unit is a carrier heat pump from 2022. Unit has an active warranty.
System Evaluation & Performance Summary We inspected your Carrier builder-grade HVAC system after concerns were raised about a loud compressor noise noted during a recent home warranty visit. Thank you for sharing the video—this was very helpful in our evaluation. After reviewing the footage and performing a full mechanical inspection, we’re happy to report that the compressor is operating well and shows no signs of mechanical failure. The noise captured in the video is consistent with a system being restarted before refrigerant pressures had time to equalize. When a system is not allowed a full 5-minute off cycle before restarting, this type of sound can occur and is not uncommon. Under normal operating conditions, the system is functioning properly. During our visit, we thoroughly checked the system’s electrical and performance readings. While overall performance was good, we did identify that the existing capacitor was at the end of its service life. To improve efficiency and pro
Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested for gas leaks 6. Tested functionality and cleaned flame sensor 7. Tested functionality and cleaned pressure switches and ports 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Tested functionality and visually inspected surface igniter 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Drain line tested with gallon of water for clogs and to push anything trying to solidify out All safety’s and sensors function properly with regards to heating operation. Noticed there was no surge protection on either the outdoor or the indoor unit. Also noticed a decent amount of dust buildup on the blower wheel. This creates drag on the motor, causing it to work harder to function, and ultimately
Performed a 2 system heating maintenance ( gas 2023) Inspected and tested all electrical components and safety controls on the indoor unit; all components tested within manufacturer specifications. Verified system temperatures: return air temperature measured at 71°F; supply air temperature measured at 109°F and rising. The east side unit was at 111F and rising and 71 return. Changed both air filters; filter size is 16” x 25” x 4” and 20x25x4 I visually inspected the outdoor units, The outdoor units are in good condition Confirmed system was operating properly and heating upon departure. System Status: Operating normally at time of service.
12/24/2025 I returned to install the warranty blower motor. I tested the system in heating and cooling to ensure proper function in both cycles. Originally the unit wasn’t using the industry standard high speed for cooling. This is likely what was causing the system to freeze. I wired the cooling to use the high speed. I observed that the unit was only producing a 16 temperature drop in cooling. Likely the system was never topped off when it was installed. There is a room that is uncomfortable due to duct design. Customer is going to leave the bedroom door open more often to see if adding a return will help address the comfortability issue without redesigning the ductwork. System is heating and cooling upon departure.
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested for gas leaks 6. Tested functionality and cleaned flame sensor 7. Tested functionality and cleaned pressure switches and ports 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Tested functionality and visually inspected surface igniter 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. Noticed large amount of rust in drain pan for downstairs unit. Pan is not completely rusted through but not terribly far off. Also noticed a decent amount of dust on the blower wheel. This creates drag on the motor, causing it to work harder and ultimately shortening the lifespan of the motor. Recommend cleaning to ensure maximum lifespan of the motor. Units in good working order upon departure.
12/22/2025 I returned to install the control board. Once the board was installed, I regained all of my low voltage throughout the system. I proceeded to test the system and discovered another issue. This issue could not be determined without 24v passing through the control board. The blower motor has failed, also. I verified I was getting 24v to the speed taps and 120v to the motor. We will order the motor and return to install. No deposit collected and we will credit the original deposit with return visit. WARRANTY CIRCUIT BOARD/ SHIPPING & PAPERWORK & CARRIER WARRANTY PROCESSING FEE
Upon arrival, I had the homeowner turn on the heat and I proceeded to the attic. I observed that the heating came on and it tripped on high limit. I noticed that the blower did not come on, and the homeowner said the thermostat lost power. I verified my power coming in was 120v and the transformer was producing 24v. The control board is only passing 15-18v to the low volt portions of the control board. The control board is under warranty and on order at Carrier - Allen. We will return Monday to repair the system.
Returned to install a inducer motor. Once installed, I cycled the system a couple times to ensure proper operation. System is back to heating properly. I was instructed to send a payment link by Lynn.
I returned to perform the work listed below. I tested both system to ensure proper operation before departure. Customer financed the work and I verified that he finished the email confirmation. Replacement of the upstairs blower motor Replacement of both blower capacitors Cleaning both blower wheels Fix leaking gas lines at the flare connections
Preformed single system heating maintenance on a 2021 carrier gas furnace. The system has 2 zones. I tested all electrical components and safeties. All tested within manufacturer specifications. I changed the filter for the client 20x25x1. I did let then client know they have the room for a 20x25x4 filter so they wouldn’t have to change it as often. Temp being supplied to the home durning a call for heat was at 119.8 degrees and 68 degrees return air. I proceeded outside to visually inspect the outside unit. I did notice the unit did not have any type of surge protection. Unit was heating upon departure.
I returned and replaced the defrost temperature sensor for the smaller unit. I began to unhook wires to replace the heat kit for the main unit and discovered that I did not have the correct heat kit. The heat kit I was given by the supply house has a 9 pin plug. The one that is currently in there is for a TEM6 and has a couple wire nuts that go to the control board. From the control board it is fed to relays to activate the heat strips on a 20kw heat kit. The heat kit information isn’t obtainable due to tag damage. We will need to cross reference the model and serial from the airhandler tag from the job on 12/12/2025.
Upon arrival, I found that the inducer motor is locked up on the downstairs unit. This will not allow the heating process to happen. I sent a payment link via email.
