Frank was awesome in explaining what was wrong and documented everything with pictures. He was not trying to sell me on everything little thing that could be done, But was helpful in explaining what really was broken and needed to be fixed soon or today. He was honest, respectful, kind and went out of his way to make the experience fantastic. I highly recommend him and his company. I was also extremely pleased and excited that the day I called I got someone out to fix the problem that day. That was impressive.
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A blessing to know a company that hires honest and dependable employees
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Charles explained everything and was here every step to walk us thru the process.
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A service person should always carry new air filters with them on service calls, Every systems needs them replaced. Its hard for me to get in the attic and replace a filter at 82 years of age, I would have no problem paying extra for it at time of service.
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Incredible to find a great company with honest service tech Charles that we trust
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We have been using Jesse and his team for 3 years. Love their prices and customer service.
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Upon arrival immediately noticed outside condenser for upstairs system was extremely iced over. Further inspection found air handler evaporator coil extremely frozen. Dirty 20x25x4 filter but not dirty enough to cause airflow restriction and freeze coil. Anticipating refrigerant loss due to all other components are functioning. System requires 24hours to thaw to perform proper diagnostic. Informed homeowner that all breakers are off to prevent operations to thaw system. Scheduling return trip for diagnostics after 10am Thursday.
I arrived at Our clients home for a two system maintenance inspection. I began by testing and checking the electrical components on both outdoor condenser units. The upstairs condenser unit had multiple issues, including a failed capacitor, a burnt contactor and a blower motor that is overheating and pulling extremely high amps. The downstairs unit is running properly. I did rinse The condenser coils as part of today’s maintenance. I then proceeded outside and began to test the temperature drop on both systems. I found that the upstairs blower motor is also pulling high amps contributing to the wear and tear of the unit. The downstairs unit is cooling properly. I showed all my finances to our client and we discussed repairs versus replacement. He requested that I create and send options for a full system replacement for the upstairs the downstairs unit is cooling properly, but is working harder because the unit is struggling to maintain set temperature.
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 54 degrees measured. 22 split 14. Inspected drain lines and treated to prevent blockages 15. Rinsed condenser unit to promote heat exchange 16. Replaced and dated filters Customer stated they had water coming through one of the vents upstairs during a rain storm. Upon review in the attic I found water damage on the plywood and a completely rusted out emergency drain pan. I also noticed a large amount on condensation on the evaporator coil housing. Upon
Silver 14 Air Conditioner SEER2 GAS : American Standard GAS Complete System: (NEW) 2025 SEER2 (System Change Out Only) Outside unit: Furnace: Evaporator Coil: Thermostat: Honeywell T6 Capacity 2 Ton Climatuff: 1 Stage - Speed Air Conditioner ADON CARE CLUB MAINTENANCE PLAN 1 Year Maintenance (Spring / Fall: Safety Checks) Protects your manufacturer warranty Prolongs the life of your cooling and heating system American Standard Manufacture Extended Warranty 10 - Year Compressor Warranty 10 - Year Parts Warranty **** Labor Warranty **** 10 Year Labor Warranty: JB Warranty & Associates Equipment Registered by Adon CPS **** Quality Control **** Quality Control follow up visit by Technician What's Included Material/ Parts Supply plenum only Breaker Disconnect Box Electrical Whip Cement Condenser Pad Up to 4 bags Dirt for leveling Secondary Auxiliary Drain Pan Drain Line installation - Up to 6 Ft SS1 Emergency shut off Float Switch Quick Blast Valve for Drain maintenance Foil Tap
Found tripped float switches at secondaries on both upflow units due to restriction in primary drain that leads to sink. Sink not draining well either. Water in auxiliary drain pan. Homeowner authorized drain clearing package. Cleared primary with nitrogen, installed quick blast fitting, and put drain clearing fluid down primary. After repairs to drain line tested primary drain by pouring water down drain line to make sure that it is draining properly ran a drain test on the sink. System now draining and functioning properly again at this time. Recommend annual maintenance to clean outdoor condenser coils. Dispatch will reach out to homeowner to schedule his annual maintenance.
I found the upstairs 2.5 ton system low on R410a. I offered the customer to fill it up or replace the system. The customer decided to move forward with replacement. The system is scheduled to be installed on July 2nd arrival time of 8:30am to 9:30am. I collected a 6000.00 deposit by check number 1210. I waved the service fee.
Return service to install warranty suction line temperature sensor. In the process of installing suction line temperature sensor found compressor dome temperature sensor had a splice in it causing system alerts but still functioning. A courtesy repair…spliced compressor dome temperature sensor together with wire nut. Also found low-voltage control wire nuts were rusted out….cut back and installed new wire nuts for low-voltage control wiring. Also found the low-voltage control wire conduit silicone was broken off and there was water all inside the conduit. Pulled off low-voltage wiring pulled out conduit from system and drained large amount of water. Properly rewired low-voltage together sealed conduit with silicone. Secured all electrical wiring within outdoor unit with zip ties and electrical tape. Filter was clean and dated for today. Refrigerant charge is within manufactures operating specifications. Temperature split across the coil was 20°F upon completion of repairs. Left estimat
I arrived to the downstairs unit not cooling and with a blank thermostat. I immediately went into the attic and checked the water safety switch on the primary drain line. It had some residual water but was not engaged. I proceeded to test voltage from the furnace control board and was getting the correct power. The fuse was not blown and there was no evidence of any failed components the furnace. I went to the downstairs thermostat and checked for power. I was not getting any power to the thermostat. I then went back into the attic to try and trace the thermostat wire to find why it had failed or where it was cut and loosing power. I could not find anything as the attic had recently received new attic insulation. I explained my finding to Mrs Bailey and we discussed the option of changing and rewriting the thermostat as well as running new thermostat from the unit in the attic down to the first floor. She agreed to move forward with the bandaid repair and she is aware that other wire
Riser room located in back of the building. Key is in small black box on the back on right side of door. Small box just pulls open. Front unit is 1. Model: 48TMD008-A-501 Serial: 3303G50640 Back half is 2 Model: 48TMD008-A-501 Serial: 3303G50639
Found failed suction line temperature sensor on outdoor equipment. System has 10 year parts warranty. Placed order for warranty sensor through Trane. Will return tomorrow between 1pm - 3 PM to install warranty replacement part and finish diagnostics. Order # 26672914. Trane McKinney
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Inspected drain lines and treated to prevent blockages 15. Washed condenser unit to promote heat exchange Found both emergency drain pans full of water. Upon further inspection we found that both drain lines are tied together and clogged. CLEAR DRAIN BLOCK - USING NITROGEN ONLY LEVEL 2 CONDENSATE DRAIN LINES NEED TO BE CLEANED OR THEY CAN CLOG WITH ALGAE AND DEBRIS Includes shop vacuuming when necessary and 1 PVC Coupling Al
Found improperly sized line set, causing sweating on the indoor unit and symptoms of a restriction. Found no water in emergency drain pan and water flowing normally through primary drain line. Extensively tested drainage on both drain lines and found no issues. Tenants pointed me toward a copper line near the front door that was dripping water. From the attic I could only see copper lines going from the hot water heater to the side of the house with front door. Both drain lines for the ac unit ran to the other side of the house and were pvc all the way. The emergency drain line drained on the back porch and primary appears to be tied to the neighboring apartment. Found return duct crushed by hanging strap. Cut the strap to allow more airflow to unit. Measured 27 degree temperature split from supply to return probably caused by restriction from undersized line set. Unit operating normally upon departure. Customer stated he would pay tomorrow once they had the card.
I arrived to the front Roof top unit not cooling properly. Holly informed me that a different company had recently come out and replaced a fuse only. The system was still not cooling and they recommended the filters be replaced. We had previously agreed to replace the air filters. I was shown were both thermostats were located and noticed the same front RTU to have a blank thermostat. I proceeded onto the roof and changed the air filters. Once replaced I quickly did some tests on the electrical components inside the unit. Everything tested within range. I connected my gauges and replaced the fuse. The unit kicked on and I measured the pressures on both compressors. The liquid side of my gauges were reading in the mid 300’s this is considered extremely high for an R22 unit. I can imagine that before the air filters had been replaced the pressures were reading higher and potentially had triggered a high pressure switch. This high pressure switch can at time be faulty and cause the fuse t
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Inspected drain lines and treated to prevent blockages 15. Washed condenser unit to promote heat exchange Disconnect was loose and would not seat properly on the downstairs unit that was having issues. Any movement would flick the unit on and off. Hardstart was testing outside of manufacturer specifications. Found a bad capacitor on upstairs unit blower motor. Blower motor was caked in dust and pulling 11 amps out of 7.3. Notice
Condenser cap has failed and burned some wires. Fan cap is not far behind. Replaced fan and compressor cap with new capacitor. Upon inspection of indoor unit Noticed bad seal on return due to improper hanging of plenum. Seal around copper/ liquid line coming into Evap coil is gone. Letting cold air into attic. Drain pan is almost rusted out. 20 degree temperature split measured. Unit in good working order upon departure. Left estimates for recommended repairs. Informed dispatch to schedule maintenance within next couple weeks. Sent estimates to customer so that we may be able to get both done at once.