Frank was awesome in explaining what was wrong and documented everything with pictures. He was not trying to sell me on everything little thing that could be done, But was helpful in explaining what really was broken and needed to be fixed soon or today. He was honest, respectful, kind and went out of his way to make the experience fantastic. I highly recommend him and his company. I was also extremely pleased and excited that the day I called I got someone out to fix the problem that day. That was impressive.
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A blessing to know a company that hires honest and dependable employees
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Charles explained everything and was here every step to walk us thru the process.
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A service person should always carry new air filters with them on service calls, Every systems needs them replaced. Its hard for me to get in the attic and replace a filter at 82 years of age, I would have no problem paying extra for it at time of service.
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Incredible to find a great company with honest service tech Charles that we trust
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We have been using Jesse and his team for 3 years. Love their prices and customer service.
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Replaced a condenser control board,,, tested, unfortunately we have to come back and finish it.
Upon arrival, we found the outdoor unit not communicating with the rest of the system. We contacted tech support and determined that the outbid control board is not producing its own voltage. We will need to order an outdoor control board under parts and labor warranty. This is the downstairs unit.
Upon arrival, I found that the blow out valve was shut off. The initial call was due to water dripping out the secondary drain outside. I opened the blow out valve and the water drained. I called in to the office and it was decided for me to perform the cooling maintenance. I checked amps, capacitors, drains, electrical, refrigerant, refrigerant temperature, and cleanliness. I noticed that the upstairs unit has some build up on the bottom side of the evaporator coil and that growth is present in the airhandler. I provided pricing to address these issues. We will need to return to address an issue with the downstairs unit. The system appears to have none condensables present in the system. I performed a series of tests to determine this. I pumped the unit down and allowed it to sit testing if the refrigerant blend was separated. Also, I added 2 pounds of refrigerant to see if it made a difference. The pressures, super heat, and sub cool were constantly jumping around. We will schedule
Performed cooling maintenance on 5 systems. I checked amps, capacitors, filters, electrical, cleanliness, and drains. Systems are performing within manufacture specifications with some recommended repairs. I provided options to be emailed to the customer for pipe insulation, a contactor, cleanings, and electrical repair.
Arrived for a 2 system cooling maintenance Inspection. Our clients voiced concerns about heat rising into the upstairs zone. I first did a visual inspection of the zone board and motors to ensure they did not have any type of damage. I then proceeded outside to wash and rinse both condenser coils. Once cleaned I tested and checked the electrical components and found everything to be working properly. I then went back inside and started testing the zone damper motors to ensure proper function. Both are operating properly. I did also check and test the blower motors for both attic units. For the upstairs zone I did make a slight airflow adjustment by restricting one of the air vents and also by setting the thermostat into auto. That way if and when the temperature set point are passed the unit can operate within the set 2 temp temperatures. Either to heat or cool and keep the space comfortable. If this does not work we can preform a complete airflow balance for the entire system and mak
Replaced / tested a surge protector ,,, found no issues/ concerns at this time.
Performed a 1 system spring maintenance ( gas). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections,,,noticed both units don’t have over current protection, recommended surge protectors. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures,,,upstairs unit had abnormal refrigerant pressures ( low suction pressures/high pressure),, after temperature differential readings and return filter replacement we found the unit doing 19 degrees split differential, homeowner is aware of it, unit is from 2015,, we didn’t notice any refrigerant leak at this point,, suggested to monitor the unit and keep us updated,, 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower
Unit is not getting power outside to the service bo,,, we flipped the breaker at the main breaker box but there was still no power to the service box ,, we verified low voltage signal to power the unit but no high voltage. Homeowner will call an electrician and fix this issue.
Performed 2 system cooling maintenance. I checked amps, capacitors, filters, electrical, drains, safeties, and refrigerant. System are cooling to manufacture specifications. I provided pricing for some recommendations: chemical cleaning the outdoor units, duct cleaning, and emergency pan float switches.
Performed a 1 system spring maintenance ( gas). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor….upstairs unit is about to go out, recommended to replace it as soon as possible. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel,,, upstairs is dusty recommended a blower cleaning . 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines. 1. Washed condenser unit. Units are working properly at this time, found no more issues at this time,, will replace the capacitor today.
Installed a surge protector,,, job was finished today
Performed a 1 system spring maintenance ( gas). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor,,,,recommended a surge protector to prevent any damage from over current. 6. Checked refrigerant pressures . 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty,,Ductwork is dusty needs to be cleaned . 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel,,,,are dusty recommended a blower cleaning. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines. 1. Washed condenser unit. Found no more issues/ concerns at this time,,, will send estimates for recommendations.
Performed single system heating maintenance. The system is a straight electric fur-down split system. I checked amps, filter, electrical, and safeties. The system is heating to manufacture specifications. Recommendations 1. I noticed the power slightly flickering in the bathroom where the unit is located. I am concerned that a brown out may damage the components/electrical of the inside and outside unit. I recommend that we install some surge protection to try and protect the major components and other electrical. 2. The outdoor capacitor is beginning to read low 41/45. Since it may be a while before we return. I recommend that the concern be addressed during the heating visit to be proactive.
I arrived at our clients home for a single systems heat maintenance inspection. Our client provided me with a new filter to be replaced today. Once replaced I proceeded to clean the flame sensor, pressure switch port and test the furnace mechanics. I found the blower motor to be pulling high amps According to the manufacturer limit. I also tested and ensured the fire shutoff safeties were all working, everything passed inspection today. I showed our client my readings of the motor and we discussed how dust was directly affecting the motor amps. Our client elected to have me clean the motor today. Once cleaned I showed our client pictures and we saw a reduce amp reading. The unit is running properly on departure.
Replaced 10= 20x20x1” filters and cleaned and whipped down return grills.