This company is amazing! No matter the ask, they come with recommendations we understand. The entire team is friendly and professional as well!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Called this morning and they were able to get a tech here in a few hours. Alex is a very knowledgeable and skilled technician. Thank you to the lady in the office who followed up with my inquiry and was able to get a tech here fast.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Very professional, on time and keep me informed with the outcome.
Overall Experience
Quality
Price
Convenience
Work was done at my Mom's house. Mom is 93, and the heat was really bad for her. Alex, arrived not very long after we placed the call and did a thorough assessment of the situation.
Overall Experience
Quality
Price
Convenience
Charles is on point! Very knowledgeable, detailed and makes sure you understand what he’s doing! Outstanding customer service!
Overall Experience
Quality
Price
Convenience
Charles was easy to communicate with and he did a great job of inspecting and cleaning our AC. He reprogramed our heating schedule for us.
Overall Experience
Quality
Price
Convenience
We needed a tune up and had a funny smell in our house. He was able to identify the issue, make clear recommendations and get us squared away quickly. Big fan of this company and the people that work there!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Found water in drain pan and float switch tripped. primary drain line on both units are tied together Necessary to install blowout valve in order to isolate the pressure. Install two blowup valves, one on each unit and cleared drain line. Also adjusted drain line pitch to ensure proper drainage. Measure 20° temperature split from supply to return. Dumped 2 gallons of water down each drain line to check for leaks and ensure proper drainage. On the outdoor unit, I found a bad contactor testing at 21 ohms. This is outside of manufacture, specifications and expected to fail. Advised customer of the bad contactor. He did not want to go forward at this time, but said he would call to schedule soon. Both units in good working order upon departure.
I performed a 2 system cooling maintenance on 2 RTUs. The systems are not allowed to shut down so I checked them to the best of my abilities. I found that the condenser and evaporator coils were dirty. I performed a cleaning and replaced the filters. I took a temperature rise from the condenser coil to the condenser fan. The systems are cooling to manufacture specifications. 2 condenser cleanings 2 evaporator no rinse cleanings
Performed a 2 commercial system spring maintenance ( electric package units). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter,,,filters are very dirty ,,need to be replaced (8- 16x16x2) 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil,,,,evaporator on the east side needs to be clean for better performance. 12. Inspected blower motor/ blower wheel. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines. 16. Washed condenser unit. 17. Tested contactor.
Unit is short cycling,,,noticed a notification on one control board saying there was a communication error with compressor B1 ,,found the total of 6 bad fuses inside the unit,, 3 are connected to one compressor and the other 3 to other compressor,,, there is a total of 4 compressors inside the unit,, unfortunately 2 of them are not working,,, after replacement we will further diagnose the unit and verify proper operation.,,, will upload pictures. After fuse replacement we found one of the compressors bad (A1,,,open winding),, managed to get the unit up and running, however transducer/ high pressure switch need to be replaced as well,,office will call the customer to keep them updated.
Replaced float switches to prevent water from coming through the ceiling in the event of a clogged drain line.
CLEAN HORIZONTAL COIL & PAN IN A/H LVL1 NO REMOVAL W/ LIGHT SELF RINSING CHEMICAL TO PREVENT POSSIBLE MOLD FROM BEING DISPERSED IN YOUR HOME, YOU MUST KEEP YOUR EVAPORATOR COIL CLEAN. IF NOT CLEANED, DUST AND DEBRIS CAN CAUSE MOLD OR MUSTY ODORS. DUE TO STUBBORN DEBRIS, SPECIAL CHEMICALS WILL BE USED TO CLEAN THE COIL.
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Inspected drain lines and treated to prevent blockages 15. Washed condenser unit to promote heat exchange No surge protection on units. Motors, compressor and circuit boards are Vulnerable to power outages and power surges. A bit of excessive moisture in unit recommend installing up light to prevent growth and improve air quality.
Performed a 1 system spring maintenance ( gas). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines. 16. Washed condenser unit. Unit is in brand new condition, found no issues/ concerns at this time.
Performed a 1 system spring maintenance ( heat pump). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines. 16. Washed condenser unit. 17. Tested contactor. Homeowner was concerned about humidity levels inside the house, we changed settings of dehumidification ( more aggressive),,he will monitor the system and will keep us updated of any changes. Found no issues, unit is in brand new condition, unit is cooling properly at this time.
Performed single system cooling maintenance. The airhandler is from 2020 and the heat pump is from 2013. The system uses R410a. I checked amps, capacitor, filter electrical, safeties, drains, and cleanliness. The system is cooling well apart from the capacitor in the outdoor unit. We replaced it back in 2023. The charge is down to 40.5/45 during running. I provided prices to replace it with a generic or industrial grade capacitor. Also, I provided another option for air treatment besides the Apco-x. Customer is not interested in repairs at this time.
Performed 2 system cooling maintenance on systems that were installed in 2021. The systems are heat pump. I checked amps, capacitors, filters, drains, electrical, and cleanliness. The systems are performing inside of manufacture specifications. The evaporator coils are having some build up on the backside of coil. I suggest that both coils be cleaned to prevent the coil from becoming plugged and requiring a more in depth cleaning.
Performed single system cooling maintenance. The unit is a 2019 gas furnace. I checked amps, capacitor, filter, electrical, safeties, drains, and cleanliness. The system is performing within manufacture specifications. I noticed that the only concerns are related to cleanliness. I seen that the blower wheel has excessive dust build up and this adds wear to the motor itself ultimately reducing its lifespan. The outdoor coil has some build up inside of the bristles. The reduces to efficiency of the system overall and can result in system faults. The drain’s current design for pan float renders it almost useless. This is because both drains would have to become clogged for it to trip. I recommend adding a primary float switch to notice a clog before it progresses from a little problem to a big problem.
We started off changing the filter 20x25x1. Upon inspection of the unit we found wire to be cut/chewed in half by some kind of rodent. Repaired wire and restored power to the unit. We also checked and tested electrical components. Everything tested within manufacture specifications today. As a courtesy we placed foil tape to help denture rodents from entering outdoor unit. We did briefly discuss routine maintenance and sent an estimate for membership agreement. Unit is cooling on departure.
Returned to home to preform blower wheel cleaning and replaced rusted drain pan. I first cleaned the blower wheel and housing and replaced it in the unit. I then replaced the drain pan and showed Tina all the before and after pictures. We also discussed using white vinegar down the primary drain line to help prevent and future clogging in the unit. The unit is running properly on departure.
Performed a 2system spring maintenance ( AC/electric heat ). Tasks performed. CU-5 CU-2 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected and treated drain lines-Found bad float switches on both units (videos uploaded) 16. Washed condenser unit. CU-2 unit was extremely dirty and performed a deep condenser coil cleaning ( part of the 8 units approved). overflow switch is bad and needs to be replaced as soon as possible to prevent water damage ( uploaded video ,, switch read