This company is amazing! No matter the ask, they come with recommendations we understand. The entire team is friendly and professional as well!
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Quality
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Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Called this morning and they were able to get a tech here in a few hours. Alex is a very knowledgeable and skilled technician. Thank you to the lady in the office who followed up with my inquiry and was able to get a tech here fast.
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Overall Experience
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Very professional, on time and keep me informed with the outcome.
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Work was done at my Mom's house. Mom is 93, and the heat was really bad for her. Alex, arrived not very long after we placed the call and did a thorough assessment of the situation.
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Charles is on point! Very knowledgeable, detailed and makes sure you understand what he’s doing! Outstanding customer service!
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Charles was easy to communicate with and he did a great job of inspecting and cleaning our AC. He reprogramed our heating schedule for us.
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We needed a tune up and had a funny smell in our house. He was able to identify the issue, make clear recommendations and get us squared away quickly. Big fan of this company and the people that work there!
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Overall Experience
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Convenience
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Inspected / replaced return filter. 6. Inspected return plenum for debris/ dirty. 7. Inspected evaporator coil. 8. Inspected blower motor/ blower wheel. 9. Checked blower amp draw. 10. Measured temperature differential from supply to return. 20 degrees measured. 11. Tested capacitor and contactor (outdoor electrical) 12. Rinsed condenser unit to promote heat exchange 13. Tested emergency heat and found no issues AHU-6- condenser fan capacitor testing outside of manufacturer specifications also blower wheel inside is looking very dirty. This will cause drag on the motor ultimately shortening the lifespan of the motor AHU-7- all is well AHU-8- Hardstart kit, capacitor and contactor all testing outside of manufacturer specifications. Broken thermostat face l40 RTU-33A- all is well RTU-33B- x2 contactors and x2 capaci
Customer stated that the unit cools fine but drips a little on the bottom part of the coil on the supply side. When I opened the coil, it looks like the blower is throwing water because of static pressure. This is a 4 ton gas system with a 16” return on it. The system needs an additional 14” return added to allow proper airflow for the system. I could not get a clear view of the primary drain pan, but I seen some questionable spot with pictures. With limited access to the evaporator coil, the logical repair is to replace the evaporator coil under warranty because attempting to replace the primary pan only will be extremely labor intensive. I generated an option to add a 14” return to the master bedroom, replace the evaporator coil, and maintenance program on both systems. Both systems are from 2019.
Arrived on site for heating maintenance. Found 33a (left air handeler) thermostat not power on. Tested for 24v volts from common to R and found nothing. Upon further inspection I found a bad fuse. Reviewed and tightened all wire connections and did not find further issues. Replaced 3 amp fuse with a 5 amp fuse and unit powered on and continued to work without issue. Tested electric strip heat on both units and found they were testing within manufacturer specifications. Tested blower amps and replaced filters. Inspected evaporator coil. Noticed decent amount of dust buildup on blower wheels. Outdoor coils are clean. Units heating well upon departure.
Preformed heat maintenance on 3 air handlers and 1 Mini split unit. All air handlers are straight electric. We tested all electrical components on each air handler. On #9 we found that the heat strips are not heating to full capacity. We are only reading 11 amps when they should be reading between 18-20 amps. On Lobby #31 everything was testing within manufacturer specifications. On upstairs apartment #10 all electrical components tested within manufacturer specifications We rinsed all condensers with water. All units could benefit from a blower wheel cleaning and chemical wash. The mini split unit is tied to an electrical room that needs to be kept cool, we rinsed the filter for the head of the unit and the condenser on the outside, verified good temperature split and washed filter. We changed all filters 20x25x1. Units were heating upon departure
Upon arrival, I found no active codes keeping the system from operating. I checked the code history and found a reverse air flow code on 12/2/25. I power cycled the system and it come on and began heating. I believe the system had a minor hiccup with the communication. I cycled the unit for approximately 25-30 mins with no failures. I showed the customer how to perform a power cycle.
Arrived on site for heating maintenance on two package units for mechanical building. Checked office unit by mistake initially and found filter caked with dust. Informed site manager and advised changing filter as soon as possible. Started checking run amps and temperature drop on unit closest to front. I noticed at this point that the other further unit was not running. Asked site manager if he was aware and he informed me he was and that Joplin had been working on that unit. He believes they replaced the compressor and there was another issue they are currently working on. Site manager called John and was advised to cancel the maintenance for the time being. Heating form could not be completed as I was checking the cooling as it is a machine room that needs to be cooled at all times.
Preformed safety check on a 2012 carrier furnace. Upon arrival client stated that the inspector came out and noticed the system did not have a sediment trap on the system. I found that the system does not have one at the time of inspection. I provided estimate to have sediment trap added to the gas line. I tested all electrical components and safeties on the furnace. All tested within manufacturer specifications. Furnace is in good operating condition. I also tested for gas leaks, no gas leaks were present at the time of inspection. There is a little rust on the opening of the heat exchanger but not enough to affect the system. Client elected to have sediment tap installed on the unit. Installed the sediment trap and leak tested it again to insure no leaks were detected. Unit was heating upon departure.
Arrived on site for heating maintenance on 2021 train heat pumps. Homeowner stated all was well with regards to normal unit operation. Proceeded with heating maintenance as scheduled. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Tested capacitor and contactor (outdoor electrical) 15. Rinsed condenser unit to promote heat exchange 16. Tested emergency heat and found no issues Noticed one leg of emergency heat on the downstairs unit was testing a bit low at 16 A. Advised hom
I performed a heating maintenance on a 2024 gas system. I checked amps, capacitor, filter, electrical, safeties, and cleanliness. The system is clean and performing well. I noticed that the outdoor unit has a drive board in it. It is advised to have surge protection for these control boards because they are susceptible to failure from power surges. Customer did not want to move forward with it at this time.
Performed single system heating maintenance on gas system from 2024. Tested all electrical components and safeties. All electrical components and safeties tested within manufacturer specifications. Client had us provide filter(16x25x4). Temperature being supplied to the home is 117 and return is 80. During inspection we found the duct work and plenum boxes had significant dust buildup. We proceeded outside to visually inspect the outside unit and noticed the unit didn’t have any surge protection. We presented our finding to the client. Client elected to wait until after the holidays for duct cleaning estimate. Client elected to have surge protection installed today. Unit was cooling upon departure. HVAC ONLY 240V SURGE PROTECTOR INTERMATIC AG3000 OR EQUAL SURGE PROTECTORS PROTECT SYSTEMS FROM SIGNIFICANT POWER FLUCTUATIONS.
Returned with 3 pole contactor and performed replacement without issue. Upon testing unit came on without issue and continued to run for 20 minutes without issue. Unit in good working order upon departure.
Arrived don site for no ac. Inspected drain line and found no issue there. Tested unit in cooling and noticed the outdoor unit would engage the contactor and run for a second or two and then shut off. Ohmed out compressor and got 6.5/6.5/5.5 with no resistance to ground. I then tested line voltage and got 490 at all three legs going into contactor and coming out of the contactor on line one and three I measured .3 volts. This indicates the contactor is not making a good connection and is dropping a leg of power and is unable to run the compressor. Checked warranty status 1 yr expired. Building manager approved replacement. Will return with part for repair today.
Preformed single system heat maintenance on a 2019 gas furnace. I tested all electrical components and safeties on the inside unit. All tested within manufacturer specifications. Temperature being supplied to the home during heating was at 116 degrees and the return temperature to the unit was at 67 degrees. The air advice report came back with some concern areas. These area of concerns could be addressed by having the ducts cleaned. I did notice that the unit didn’t have any surge protection on either 5e inside unit or the outside unit. I left estimates for full system surge protection to be added onto the unit. Also left estimatmfor a level 1 duct cleaning. System was heating upon departure.
Preformed heating maintenance on a single heat pump system 2021, upon arrival i set up my air advice machine to test the air quality of the home. I proceeded to the attic to inspect all electrical components and cleanliness throughout the unit. All electrical components were testing within manufacturer specifications. I did find that the uv stick has burnt out and is no longer working. I also found a good amount of build up on the blower wheel. I was getting a supply temperature to the home of 111 degree and 72 returning to the unit. I proceeded outside to test all electrical components and start amps of the the compressor and fan motors. While inspection of the electrical components I found that the capacitor is failing on the fan side at 5.75/7.5 and the compressor side is testing within range. The unit’s compressor is also starting above 100 amps. I left estimates for all areas of concern. Unit was back to cooling upon departure.
Upon arrival, I found the system off with the furnace door off. I turned the unit on and began testing. I observed the red light for heat was flashing on the zone board. After a bit of time, the purge light began to flash and it starting the heating cycle. From past experience, I found this to be sensor related. I ohmed the discharge temperature sensor and found that it was reading 0 ohms. I provided a price to address the issue. Customer approved the replacement of the sensor and I tested the system afterwards. The purge light was no longer flashing and the system is ful,y operational
