This company is amazing! No matter the ask, they come with recommendations we understand. The entire team is friendly and professional as well!
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Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Called this morning and they were able to get a tech here in a few hours. Alex is a very knowledgeable and skilled technician. Thank you to the lady in the office who followed up with my inquiry and was able to get a tech here fast.
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Overall Experience
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Very professional, on time and keep me informed with the outcome.
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Work was done at my Mom's house. Mom is 93, and the heat was really bad for her. Alex, arrived not very long after we placed the call and did a thorough assessment of the situation.
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Charles is on point! Very knowledgeable, detailed and makes sure you understand what he’s doing! Outstanding customer service!
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Charles was easy to communicate with and he did a great job of inspecting and cleaning our AC. He reprogramed our heating schedule for us.
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We needed a tune up and had a funny smell in our house. He was able to identify the issue, make clear recommendations and get us squared away quickly. Big fan of this company and the people that work there!
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Overall Experience
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Performed a complete heating system maintenance and inspection. 3 zone communicating 2024 Gas system. Inspected and tested all electrical components and safety controls on the indoor unit; all components tested within manufacturer specifications. Verified system temperatures: return air temperature measured at 71°F; supply air temperature measured at 114°F and rising. Confirmed air filter was recently replaced by client; filter size is 20” x 25” x 4”. I visually inspected the outdoor unit, The outdoor unit was in good condition Confirmed system was operating properly and heating upon departure. System Status: Operating normally at time of service
Arrived on site, customer stated water was not draining properly from the unit on the far right when standing at the office. Mr. Jonathan believed that something was broken inside not allowing the water to drain properly. Upon initial inspection, I found the threading for the drain pan were snapped off and upon further inspection I found no other issues with the drain line or drain pan. I then provided an estimate for the repair and advised Mr. Jonathan that we could do the repair today. I received the drain pan and installed it without issue. I then took some videos and pictures of me leak testing the pan and drain line and found no further issues. Unit in good working order upon departure.
Preformed 2 system heat maintenance on Armstrong air gas furnaces. I tested all electrical components and safeties for both units. All tested within manufacturer specifications. I did notice both blower wheels were dirty. This can cause premature failure in those motors if they aren’t cleaned. Temp being supplied to the home from unit 1 was at 124 and unit 2 at 120. Both filters needed to be changed but client did not have filters at this time. 16x25x1 and 20x25x1. I proceeded to visually inspect the outside units, I noticed both units did not have any type of surge protection on them. Units were heating upon departure.
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Inspected / replaced return filter. 7. Inspected return plenum for debris/ dirty. 8. Inspected evaporator coil. 9. Inspected blower motor/ blower wheel. 10. Checked blower amp draw. 11. Measured temperature differential from supply to return. 20 degrees measured. 12. Tested capacitor and contactor (outdoor electrical) 13. Rinsed condenser unit to promote heat exchange 14. Tested electric heat and found no issues AHU-2 all is well no issues at this time AHU-3 all is well no issues at this time
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Inspected / replaced return filter. 7. Inspected return plenum for debris/ dirty. 8. Inspected evaporator coil. 9. Inspected blower motor/ blower wheel. 10. Checked blower amp draw. 11. Measured temperature differential from supply to return. 20 degrees measured. 12. Tested capacitor and contactor (outdoor electrical) 13. Rinsed condenser unit to promote heat exchange 14. Tested electric heat and found no issue AHU/CU-1 condenser fan motor making noise when running however blade spins freely and amps are not too high DOAS- system still down from bad compressor estimate left by another company to repair. Unit missing fuses not possible to fully test at this time.
Ptac 14- systems working as intended Ptac 15 Ptac 16 Ptac 22 Ptac 23 Ptac 29 Ptac 21 Ptac 27 - error FH. Bad temperature sensor for return air Ptac 28 - bad dehumidification fan- fan disabled for time being to stop squealing Ptac 13 - short cycling. Heat kit is working at this time however unit will not run in cooling
Installed gas valve under warranty and leak tested with videos shown to homeowner.
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Inspected / replaced return filter. 7. Inspected return plenum for debris/ dirty. 8. Inspected evaporator coil. 9. Inspected blower motor/ blower wheel. 10. Checked blower amp draw. 11. Measured temperature differential from supply to return. 20 degrees measured. 12. Tested capacitor and contactor (outdoor electrical) 13. Rinsed condenser unit to promote heat exchange 14. Tested electric heat and found no issues AHU 4A - all tested well AHU 4B - blown fuse 25 amp. Without this fuse unit will not run AHU 5 - door switch doesn’t shut off power to unit MAU 1 - all tested well
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Inspected / replaced return filter. 7. Inspected return plenum for debris/ dirty. 8. Inspected evaporator coil. 9. Inspected blower motor/ blower wheel. 10. Checked blower amp draw. 11. Measured temperature differential from supply to return. 20 degrees measured. 12. Tested capacitor and contactor (outdoor electrical) 13. Rinsed condenser unit to promote heat exchange 14. Tested electric heat and found no issues AHU/CU 34 - all is well with unit operation
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Inspected / replaced return filter. 7. Inspected return plenum for debris/ dirty. 8. Inspected evaporator coil. 9. Inspected blower motor/ blower wheel. 10. Checked blower amp draw. 11. Measured temperature differential from supply to return. 20 degrees measured. 12. Tested capacitor and contactor (outdoor electrical) 13. Rinsed condenser unit to promote heat exchange 14. Tested electric heat and found no issues AHU/CU 35 - all is well with normal unit operation AHU/CU 36 - found debris and growth on evaporator coil and blower wheel recommend cleaning both of these. The debris on evaporator coil will increase stress on unit and decrease unit efficiency and on the blower wheel it will increase stress on the motor ultimately shortening the lifespan of the motor. AHU/C
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Inspected / replaced return filter. 6. Inspected return plenum for debris/ dirty. 7. Inspected evaporator coil. 8. Inspected blower motor/ blower wheel. 9. Checked blower amp draw. 10. Measured temperature differential from supply to return. 20 degrees measured. 11. Tested capacitor and contactor (outdoor electrical) 12. Rinsed condenser unit to promote heat exchange 13. Tested emergency heat and found no issues AHU-6- condenser fan capacitor testing outside of manufacturer specifications also blower wheel inside is looking very dirty. This will cause drag on the motor ultimately shortening the lifespan of the motor AHU-7- all is well AHU-8- Hardstart kit, capacitor and contactor all testing outside of manufacturer specifications. Broken thermostat face l40 RTU-33A- all is well RTU-33B- x2 contactors and x2 capaci
Customer stated that the unit cools fine but drips a little on the bottom part of the coil on the supply side. When I opened the coil, it looks like the blower is throwing water because of static pressure. This is a 4 ton gas system with a 16” return on it. The system needs an additional 14” return added to allow proper airflow for the system. I could not get a clear view of the primary drain pan, but I seen some questionable spot with pictures. With limited access to the evaporator coil, the logical repair is to replace the evaporator coil under warranty because attempting to replace the primary pan only will be extremely labor intensive. I generated an option to add a 14” return to the master bedroom, replace the evaporator coil, and maintenance program on both systems. Both systems are from 2019.
Arrived on site for heating maintenance. Found 33a (left air handeler) thermostat not power on. Tested for 24v volts from common to R and found nothing. Upon further inspection I found a bad fuse. Reviewed and tightened all wire connections and did not find further issues. Replaced 3 amp fuse with a 5 amp fuse and unit powered on and continued to work without issue. Tested electric strip heat on both units and found they were testing within manufacturer specifications. Tested blower amps and replaced filters. Inspected evaporator coil. Noticed decent amount of dust buildup on blower wheels. Outdoor coils are clean. Units heating well upon departure.
Preformed heat maintenance on 3 air handlers and 1 Mini split unit. All air handlers are straight electric. We tested all electrical components on each air handler. On #9 we found that the heat strips are not heating to full capacity. We are only reading 11 amps when they should be reading between 18-20 amps. On Lobby #31 everything was testing within manufacturer specifications. On upstairs apartment #10 all electrical components tested within manufacturer specifications We rinsed all condensers with water. All units could benefit from a blower wheel cleaning and chemical wash. The mini split unit is tied to an electrical room that needs to be kept cool, we rinsed the filter for the head of the unit and the condenser on the outside, verified good temperature split and washed filter. We changed all filters 20x25x1. Units were heating upon departure
Upon arrival, I found no active codes keeping the system from operating. I checked the code history and found a reverse air flow code on 12/2/25. I power cycled the system and it come on and began heating. I believe the system had a minor hiccup with the communication. I cycled the unit for approximately 25-30 mins with no failures. I showed the customer how to perform a power cycle.
