This company is amazing! No matter the ask, they come with recommendations we understand. The entire team is friendly and professional as well!
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Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Called this morning and they were able to get a tech here in a few hours. Alex is a very knowledgeable and skilled technician. Thank you to the lady in the office who followed up with my inquiry and was able to get a tech here fast.
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Overall Experience
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Very professional, on time and keep me informed with the outcome.
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Work was done at my Mom's house. Mom is 93, and the heat was really bad for her. Alex, arrived not very long after we placed the call and did a thorough assessment of the situation.
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Charles is on point! Very knowledgeable, detailed and makes sure you understand what he’s doing! Outstanding customer service!
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Charles was easy to communicate with and he did a great job of inspecting and cleaning our AC. He reprogramed our heating schedule for us.
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We needed a tune up and had a funny smell in our house. He was able to identify the issue, make clear recommendations and get us squared away quickly. Big fan of this company and the people that work there!
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Overall Experience
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Convenience
I throughly examined the cleanliness and drains of the system. Customer mentioned a noise when the upstairs run, and they believe it’s from the outdoor unit. With it being as cold as it is, I can investigate when it is warmer outside. The downstairs is the primary unit that needs the cleanings. The upstairs unit hardly runs. I presented a solution to the customer involving duct cleaning, an Airscrubber, and evaporator cleaning. Scheduled for 1/23/2026 arrival time of 12:00pm. I collected in full for the work.
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested for gas leaks 6. Tested functionality and cleaned flame sensor 7. Tested functionality and cleaned pressure switches and ports 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Tested functionality and visually inspected surface igniter 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. Air report came back measuring moderate levels of particular matter. I also noticed a decent amount of dust in the return Plenum. I also noticed that there was no surge protection on either unit. Left some suggestions to help get the most out of the equipment. #1 cleaning out the Plenum of dust. #2 installing an air scrubber to ionize particles in the air to reduce the amount of dust particular matte
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested for gas leaks 6. Tested functionality and cleaned flame sensor 7. Tested functionality and cleaned pressure switches and ports 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Tested functionality and visually inspected surface igniter 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. Found emergency drain pan full of rust. Did not find the pan rusting through yet, however there is no float switch on the unit. Float switch is intended to shut off the unit if water is making its way into the emergency drain pan, so that there is no possibility of water coming through the ceiling. Found bad capacitor outside on compressor side 36/45. The capacitor function like a battery to help th
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested for gas leaks 6. Tested functionality and cleaned flame sensor 7. Tested functionality and cleaned pressure switches and ports 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Tested functionality and visually inspected surface igniter 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. Upon initial inspection, I smelled gas in the attic area. Upon further inspection, I found that the upstairs unit was leaking from the gas flex hose leading to the unit. Attempted to tighten the connection to no avail. Discussed option for getting this addressed today and homeowner approved work for gas flex hose replacement. Performed replacement and tested for leaks again and found none. Units in g
I performed a single heating maintenances on a zoned heat pump system. The airhandler is from 2022 and the heat pump is from 2024. I discovered that the evaporator coil is becoming oxidized. This reduces temperature transfer and efficiency. The evaporator coil needs to be washed to remove this oxidation. The system began to short cycle in heating mode. With the current variables, it was not possible to determine the cause. The upstairs bedroom is 82 degrees and could be causing this. I discovered something that needs to be corrected. This correction will require our install crew. It is advised to add a surge protector to the outdoor unit to protect the compressor. Adon will reach out to schedule a return visit to make these corrections.
Performed a complete heating system maintenance and inspection. 3 zone communicating 2024 Gas system. Inspected and tested all electrical components and safety controls on the indoor unit; all components tested within manufacturer specifications. Verified system temperatures: return air temperature measured at 71°F; supply air temperature measured at 114°F and rising. Confirmed air filter was recently replaced by client; filter size is 20” x 25” x 4”. I visually inspected the outdoor unit, The outdoor unit was in good condition Confirmed system was operating properly and heating upon departure. System Status: Operating normally at time of service
Arrived on site, customer stated water was not draining properly from the unit on the far right when standing at the office. Mr. Jonathan believed that something was broken inside not allowing the water to drain properly. Upon initial inspection, I found the threading for the drain pan were snapped off and upon further inspection I found no other issues with the drain line or drain pan. I then provided an estimate for the repair and advised Mr. Jonathan that we could do the repair today. I received the drain pan and installed it without issue. I then took some videos and pictures of me leak testing the pan and drain line and found no further issues. Unit in good working order upon departure.
Preformed 2 system heat maintenance on Armstrong air gas furnaces. I tested all electrical components and safeties for both units. All tested within manufacturer specifications. I did notice both blower wheels were dirty. This can cause premature failure in those motors if they aren’t cleaned. Temp being supplied to the home from unit 1 was at 124 and unit 2 at 120. Both filters needed to be changed but client did not have filters at this time. 16x25x1 and 20x25x1. I proceeded to visually inspect the outside units, I noticed both units did not have any type of surge protection on them. Units were heating upon departure.
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Inspected / replaced return filter. 7. Inspected return plenum for debris/ dirty. 8. Inspected evaporator coil. 9. Inspected blower motor/ blower wheel. 10. Checked blower amp draw. 11. Measured temperature differential from supply to return. 20 degrees measured. 12. Tested capacitor and contactor (outdoor electrical) 13. Rinsed condenser unit to promote heat exchange 14. Tested electric heat and found no issues AHU-2 all is well no issues at this time AHU-3 all is well no issues at this time
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Inspected / replaced return filter. 7. Inspected return plenum for debris/ dirty. 8. Inspected evaporator coil. 9. Inspected blower motor/ blower wheel. 10. Checked blower amp draw. 11. Measured temperature differential from supply to return. 20 degrees measured. 12. Tested capacitor and contactor (outdoor electrical) 13. Rinsed condenser unit to promote heat exchange 14. Tested electric heat and found no issue AHU/CU-1 condenser fan motor making noise when running however blade spins freely and amps are not too high DOAS- system still down from bad compressor estimate left by another company to repair. Unit missing fuses not possible to fully test at this time.
Ptac 14- systems working as intended Ptac 15 Ptac 16 Ptac 22 Ptac 23 Ptac 29 Ptac 21 Ptac 27 - error FH. Bad temperature sensor for return air Ptac 28 - bad dehumidification fan- fan disabled for time being to stop squealing Ptac 13 - short cycling. Heat kit is working at this time however unit will not run in cooling
Installed gas valve under warranty and leak tested with videos shown to homeowner.
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Inspected / replaced return filter. 7. Inspected return plenum for debris/ dirty. 8. Inspected evaporator coil. 9. Inspected blower motor/ blower wheel. 10. Checked blower amp draw. 11. Measured temperature differential from supply to return. 20 degrees measured. 12. Tested capacitor and contactor (outdoor electrical) 13. Rinsed condenser unit to promote heat exchange 14. Tested electric heat and found no issues AHU 4A - all tested well AHU 4B - blown fuse 25 amp. Without this fuse unit will not run AHU 5 - door switch doesn’t shut off power to unit MAU 1 - all tested well
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Inspected / replaced return filter. 7. Inspected return plenum for debris/ dirty. 8. Inspected evaporator coil. 9. Inspected blower motor/ blower wheel. 10. Checked blower amp draw. 11. Measured temperature differential from supply to return. 20 degrees measured. 12. Tested capacitor and contactor (outdoor electrical) 13. Rinsed condenser unit to promote heat exchange 14. Tested electric heat and found no issues AHU/CU 34 - all is well with unit operation
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Inspected / replaced return filter. 7. Inspected return plenum for debris/ dirty. 8. Inspected evaporator coil. 9. Inspected blower motor/ blower wheel. 10. Checked blower amp draw. 11. Measured temperature differential from supply to return. 20 degrees measured. 12. Tested capacitor and contactor (outdoor electrical) 13. Rinsed condenser unit to promote heat exchange 14. Tested electric heat and found no issues AHU/CU 35 - all is well with normal unit operation AHU/CU 36 - found debris and growth on evaporator coil and blower wheel recommend cleaning both of these. The debris on evaporator coil will increase stress on unit and decrease unit efficiency and on the blower wheel it will increase stress on the motor ultimately shortening the lifespan of the motor. AHU/C
