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Am so appreciative of the quality of time and expertise that went into the installation. Beginning with my initial call that was answered on a Saturday night followed by a Sunday consultation and Wednesday installation, Everyone with Adon provided exceptional customer service. The owner is fully involved and truly wants to do a great job for the customer. Am also pleased to support a local business vs a behemoth company where only sales matter. Many thanks to everyone at Adon for their kindness, assistance, professionalism and quality of service.
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Frank was fantastic! He made sure we understood everything and answered all questions throughout the entire visit. He went above and beyond to ensure our units were serviced and that everything looked great.
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Charles was very friendly and explained everything throughly. He was here with a quickness too! Look forward to having him do our future AC work. He went over and beyond. Thank You Charles!
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These guys are amazing! Came out same day! Alex was very thorough! Had another company come out first. They told me the part needed was no where to be found and wanted to charge me 3-4K for a brand new air handler. Alex and team found the part and provided discount! Wish I would have called them first! Ty Alex and team!
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Our heat pump was not working properly. I called Adon and they sent Charles. We are very pleased he was able to fix the issue. Our breaker and wires were burnt. He replaced them, now we have heat. He sat down and explained everything.
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Charles explained everything thoroughly and walked me through repair.
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Technician was prompt and polite. He seemed to be very knowledgeable and had no issues answering my questions about the unit. Very good experience that will have us coming back for future service needs.
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Preformed heating maintenance on a 5 ton Trane heat pump 2025. I tested all electrical components on the inside air handler. All tested within manufacturer specifications. Client did not have filter for us to changed at this time, filter size 20x25x4 Aprilaire 213. I rocoeed3d outside and tested all electrical components on the outside unit and cleanliness. Unit was very clean and electrical components all tested within manufacturer specifications. Temp being supplied to the venue is 107 degrees and 68 being returned to the unit. Unit was heating upon departure.
Upon arrival, I discovered an operational unit. I asked Carrie some question to help me better understand what happened. I tested the system in heating and cooling ensuring that the reversing valve is swapping between heating and cooling. I called and spoke with Jesse about a concern I had with the design. The area is rather big with 2 walk in freezers. It is a metal section of the building. It has only a 4 ton system with approximately 4 to 5 people in the area at most times. I believe the unit is doing all it can to keep up. With Jesse’s recommendation, I sped up the blowing speeds for the cycles to increase the volume of air production. With the concerns of a potentially intermittent faulty thermostat, I would like to provide on option for replacement.
I performed a single heating maintenance on a 2022 gas system. I checked amps, filter, electrical, cleanliness, and safeties. I spoke with the customer about the importance of safeties. The customer informed me of power blimps that the home has. I advise surge protection be installed on the unit to minimize damage when these power blimps occur. I observed that the drains do not have the best water protection. I provided an option to install a primary water safety switch and blow out valve. These items will reduce the risk of surprise damages and repair cost. Customer asked that I email the options to the two of them fan review later.
Preformed single system on a 2022 straight cool Trane unit. I tested all electrical components on the inside unit. All tested within manufacturer specifications. I treated drain lines with total c. I checked unit for cleanliness, overall the inside unit was cleaning. The unit does have a uv light installed and in good working order. I changed he filter for the client to today, 20x25x4 Aprilaire 213. I then proceeded to the outside unit where I tested all the electrical components on the outside unit. I found that all electrical components are within manufacturer specifications. I did find that the compressor was starting high on the amps. I also checked for cleanliness of the coils. I found that the coils were extremely caked in dirt and dust, this can cause the unit not to run efficiently. I provided estimates to have all concerns addressed. Unit was cooling upon departure.
I performs a cooling maintenance on a heat pump system. The indoor is from 2024 and the outdoor is from 2018. During my thorough evaluation, I discovered a few deficiencies with the outdoor unit. The condenser fan motor is amping extremely close to its maximum rated amperage. This is a sign that the motor is close to the end of its life. The low voltage wires are compromised and may begin shorting out the system unless preventative measures are taken. This involves installing a protective conduit to keep the wires safe from weather and u/v rays. The disconnect is beginning to oxidize at its contacts. This will lead to the terminals getting hot and potentially burning the wires and disconnect.
Installed the following -Contactor -Turbo Multi Use Capacitor - 5-2-1 Hard Start Kit On downstairs unit and one additional turbo 200 on the upstairs unit. Both units tested and verified lower start amps on downstairs. Units in good working order upon departure.
Preformed single system heating maintenance on a 2017 heat pump. I tested all electrical components on the inside unit. All tested within manufacturer specifications. I checked for cleanliness of the system. I found the ducts to be extremely covered in dust, along with the blower wheel and the inside coil. I changed the filter for the client today 20x25x4. I proceeded outside to check the electrical components on the outside unit. All tested within manufacturer specifications. I did notice the coil to be covered in dust as well. I provided estimates to have everything addressed and cleaned. Unit was heating upon departure.
Came out for duct cleaning estimate. Found the system could benefit from having a full system cleaning done. Client elected to have evaporator coil cleaned today. Cleaned coil and presented before and after photos.
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Inspected drain lines and treated to prevent blockages 15. Rinsed condenser unit to promote heat exchange Customer stated he noticed mini split was not keeping up in office in the mornings specifically. His thermometer was reading around 75 when set point is always 70. Advised homeowner that it was likely that the thermostat inside the mini split was being teased and I reversed the flow of the fan he always has running in the r
I performed a single system cooling maintenance on a 2012 heat pump system. I checked amps, capacitors, filter, electrical, cleanliness, drains, and safeties. During my thorough evaluation, I discovered that the emergency drain pan is compromised in multiple ways. There are screws in the low points of the pan causes a leak point. Also, the pan has rust on the bottom side meaning that it is at risk of leaking. The outdoor capacitor is right at the cusp of being out of specified range. This can lead to added stress on all of the electrical outside. The indoor unit is full of growth. It is advised that this growth be removed/treated for the health of the system and occupants. Customer declined at the time of service.
Preformed 2 system heating maintenance on a 2020 heat pump and 2022 heat pump. I tested all electrical components on the inside units. All tested within manufacturer specifications. I changed both filters, 20x20x1 and 20x25x1. I checked for cleanliness and both systems don’t have any build up on the blower wheels or evaporator coils. I proceeded outside to test all electrical components, start and run amps of the compressor. All tested within manufacturer specifications. I did notice both units did not have any type of surge protection installed on them. I left estimates for the surge protection to be installed. Both units were cooling upon departure
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Tested capacitor and contactor (outdoor electrical) 15. Rinsed condenser unit to promote heat exchange 16. Tested emergency heat and found no issues Homeowner stated they were seeing a lot of dust within the home and my findings reflect that; As I was seeing a lot of dust on the filter that had been changed in January and return plenum for the system being so new. Customer was unhappy this was not offered at install and is not in
After further inspection I found that the defrost board was not sending correct voltage to the reversing valve. Not allowing it to go into cooling mode.
We cleaned the coils of the outside and inside units
Brayden and I perform a 3 system heating maintenance. The units are heat pumps from 2022. We checked amps, capacitors, filters, electrical, and cleanliness. During our thorough evaluation, we discovered growth formations inside of the master bedroom unit. This leads to poor air quality and potential strain on the equipment. The outdoor units do not have protection from power fluctuations. This can cause damage to the outdoor components. The filtration can be improved. There is roughly a 1” gap at the top of the filter that is allowing dust to bypass into the system. A bracket can be installed to improve the dust removal and reduce surprise cleaning costs. We provided preventative and safety options at the time of service.
