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Am so appreciative of the quality of time and expertise that went into the installation. Beginning with my initial call that was answered on a Saturday night followed by a Sunday consultation and Wednesday installation, Everyone with Adon provided exceptional customer service. The owner is fully involved and truly wants to do a great job for the customer. Am also pleased to support a local business vs a behemoth company where only sales matter. Many thanks to everyone at Adon for their kindness, assistance, professionalism and quality of service.
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Frank was fantastic! He made sure we understood everything and answered all questions throughout the entire visit. He went above and beyond to ensure our units were serviced and that everything looked great.
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Charles was very friendly and explained everything throughly. He was here with a quickness too! Look forward to having him do our future AC work. He went over and beyond. Thank You Charles!
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These guys are amazing! Came out same day! Alex was very thorough! Had another company come out first. They told me the part needed was no where to be found and wanted to charge me 3-4K for a brand new air handler. Alex and team found the part and provided discount! Wish I would have called them first! Ty Alex and team!
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Our heat pump was not working properly. I called Adon and they sent Charles. We are very pleased he was able to fix the issue. Our breaker and wires were burnt. He replaced them, now we have heat. He sat down and explained everything.
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Charles explained everything thoroughly and walked me through repair.
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Technician was prompt and polite. He seemed to be very knowledgeable and had no issues answering my questions about the unit. Very good experience that will have us coming back for future service needs.
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Overall Experience
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Overall Experience
Quality
Price
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Overall Experience
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Convenience
Performed a 1 system spring maintenance ( heat pump). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections,,, noticed the condenser wire has severe damage and needs to be replaced as soon as possible. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil,,,there are some signs of rust underneath. 12. Inspected blower motor/ blower wheel,,, is extremely dirty,, some growth on the blower wiring and buildup on blower wheel. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines,,,unit doesn’t have any water safety switches installed,,, we noticed they have had water issues in the past and recommended a
Arrived to clients concern that the unit was not cooling. We arrived and I immediately proceeded onto the roof and check the condenser unit. I found the unit to be running properly without any electrical issues. Inside Brayden found the filters to be extremely dirty and partially collapsed. We removed and replaced the air filters and measures the temperature drop in the shop. We measured a 18° drop from the front return to the main supply in the prep area. Our client mentioned he kept the thermostat set to 74° and customers complained that it was hot. We suggested keeping the temperature to 70 or 72° and if that would improve comfort for patrons. The unit is cooling properly on departure.
Arrived to home for concerns of noise coming from the attic. Upon arrival our clients explained to me that the noise was a high pitch sound and almost sounded like an animal. I proceeded to turn the unit on and into the attic. I visually inspected the unit. And could not replicate the sound. I also opened up the flue pipe and found nothing inside of it. The home does have evidence of water surrounding the hot water heater flue pipe and on the ceiling also. Kent is aware of this. I have no evidence to prove the noise was coming from the system and it is currently cooling properly. They will contact a handy man for the other issues we found today.
Arrived to property for the unit not cooling. The tenant moved in a few days ago on Sunday. He noticed the temperature was not dropping and checked the filter. The filter was extremely dirty and causing significant airflow restriction. I proceeded outside and found the compressor to be in a lockout and not coming on. I also tested and found a failed dual capacitor. I called the landlord and we spoke briefly on the bandaid repair that needed to happen to get the unit on. We also discussed price but he was not interested in saving 10% with the maintenance agreement due to him having a work call. I did get verbal authorization to replace the failed capacitor only and will send another estimate for further compressor protection. I did replace the capacitor and further tested the unit. The compressor had extremely high start amps and this is why I am also presenting a compressor saver as an option.
Performed single system cooling maintenance. The system is a 2018 gas system. I checked amps, capacitor, filter, drains, electrical, cleanliness, and temperature differential. The system is mostly performing within manufacture specifications. I spoke with the home owner about some issues that could be addressed. The outdoor unit is matted with build up that water was not enough to remove. The capacitor on the compressor side is out of specs and may not continue to start. The ducts have a bit of build up. This will result in excessive filter changing and added wear on the system because of air restrictions. One of the biggest killers of systems is dust. I provided options to address listed concerns.
With ATMOS. I was able to isolate gas leak to the unit for front of shop. Will need to return to further test gas leak from this unit.
Performed 2 system cooling maintenance. I checked amps, capacitors, filters, drains, electrical, cleanliness, ducts, and safeties. The systems are performing to manufacture specifications. There has been an on going issue with a duct that isn’t properly connected to a supply grill. The customer has approved the work and is scheduled for May 9th 10am - 12pm. This work includes cutting and pulling a little bit of pvc to bring it more flush on the back porch. The items needed for the work are listed on the estimate. Collected 100.00 dollar deposit.
I arrived to the property for outdoor unit not coming on or cooling. I proceeded to the outdoor unit and found it to be in a lockout. The outdoor disconnect box does not have a disconnect so the tenant Zach,shut off power at the indoor breaker panel. Once shut off I found the unit to be in a lockout and also found the entire unit to be dirty and restricting the airflow t9 the outdoor coils. I rinsed the opuntia only and turned it back on. I checked the pressures and everything tested within range. The unit is cooling on departure. I received verbal authorization to charge Shane today and also mentioned out maintenance plan to avoid future issues. He declined at this time.
I found the compressor not turning on due to a weak 45/7.5 capacitor. I installed a turbo200 and tested the system. The system is fully operational.
Performed 2 system cooling maintenance. I checked amps, capacitors, filters, drains, electrical, cleanliness, refrigerant, and temp split. The d/s unit is over amping and is indeed of a hard start kit. Customer approved the installation of the hard start. The amps did not drip very much because the internal damage has already started. It dropped down from 121 to 112. It need to be 109.
Performed a 2 system spring maintenance (gas). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty,,,both units are very dusty, highly recommended a duct cleaning. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel,,,downstairs unit blower is very dusty, highly recommended a blower cleaning. 13. Checked blower amp draw. 14. Measured temperature differential,,,,upstairs unit is right on the edge,, it’s 18 degrees split differential,, homeowner is aware of this , he will monitor the unit and keep us updated. 15. Inspected drain lines. 16. Washed condenser unit.
I investigated the rust spot on the emergency drain pan on both units and performed a general check on both. I could not locate the furnace model and serial numbers. I discovered that the TXV insulation was not installed on either systems. There was a loose clamp in the furnace causing water to drip. I tightened it. I located the insulation in the attic and installed one of them. The other was destroyed where I could not use it. I discovered that the flue pipes and fresh are are piped backwards. This is a hazard, would reduce heating efficiency, and cause the system to trip on high limit easily. The emergency pans on both systems are 2 pans that aren’t sloped correctly. We will need to get an insulation for the TXV, swap the vents on both systems, and replace the emergency pans with 60x32 pans. The drain is located on 60 side. This will also cause us to adjust the drains accordingly. Customer is selling the home and plans on reaching out to the builder.
Installed JV1. Cleared drain line. Demonstrated how to operate the JV1 to the customer stressed the importance of treating drain lines.
Performed a 1 system spring maintenance ( gas). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines. 16. Washed condenser unit.
-Contactor -Turbo Multi Use Capacitor - 5-2-1 Hard Start Kit These parts have an independent warranty not with Lennox. The capacitor has a 5 yr warranty While the contactor and hard start kit have a 1 yr warranty. These parts tend to be better than original manufacture components. I returned today to I replace and install new electrical components for the outdoor heat pump unit. Once replaced I proceeded to test the unit and showed pictures of the after work completed. We also discussed the reduced start amps for the compressor. I sent all pictures to the email on file. Everything is running properly on departure.