Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Am so appreciative of the quality of time and expertise that went into the installation. Beginning with my initial call that was answered on a Saturday night followed by a Sunday consultation and Wednesday installation, Everyone with Adon provided exceptional customer service. The owner is fully involved and truly wants to do a great job for the customer. Am also pleased to support a local business vs a behemoth company where only sales matter. Many thanks to everyone at Adon for their kindness, assistance, professionalism and quality of service.
Overall Experience
Quality
Price
Convenience
Frank was fantastic! He made sure we understood everything and answered all questions throughout the entire visit. He went above and beyond to ensure our units were serviced and that everything looked great.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Charles was very friendly and explained everything throughly. He was here with a quickness too! Look forward to having him do our future AC work. He went over and beyond. Thank You Charles!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
These guys are amazing! Came out same day! Alex was very thorough! Had another company come out first. They told me the part needed was no where to be found and wanted to charge me 3-4K for a brand new air handler. Alex and team found the part and provided discount! Wish I would have called them first! Ty Alex and team!
Overall Experience
Quality
Price
Convenience
Our heat pump was not working properly. I called Adon and they sent Charles. We are very pleased he was able to fix the issue. Our breaker and wires were burnt. He replaced them, now we have heat. He sat down and explained everything.
Overall Experience
Quality
Price
Convenience
Charles explained everything thoroughly and walked me through repair.
Overall Experience
Quality
Price
Convenience
Technician was prompt and polite. He seemed to be very knowledgeable and had no issues answering my questions about the unit. Very good experience that will have us coming back for future service needs.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Tested capacitor and contactor (outdoor electrical) 15. Rinsed condenser unit to promote heat exchange 16. Tested emergency heat and found no issues Homeowner stated they were seeing a lot of dust within the home and my findings reflect that; As I was seeing a lot of dust on the filter that had been changed in January and return plenum for the system being so new. Customer was unhappy this was not offered at install and is not in
After further inspection I found that the defrost board was not sending correct voltage to the reversing valve. Not allowing it to go into cooling mode.
We cleaned the coils of the outside and inside units
Brayden and I perform a 3 system heating maintenance. The units are heat pumps from 2022. We checked amps, capacitors, filters, electrical, and cleanliness. During our thorough evaluation, we discovered growth formations inside of the master bedroom unit. This leads to poor air quality and potential strain on the equipment. The outdoor units do not have protection from power fluctuations. This can cause damage to the outdoor components. The filtration can be improved. There is roughly a 1” gap at the top of the filter that is allowing dust to bypass into the system. A bracket can be installed to improve the dust removal and reduce surprise cleaning costs. We provided preventative and safety options at the time of service.
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Tested capacitor and contactor (outdoor electrical) 15. Rinsed condenser unit to promote heat exchange 16. Tested emergency heat and found no issues Checked all wire connections in made sure everything was tight. Found drain line was draining slowly. I went ahead and cleared drain line as a courtesy as this is the first visit since install. Spoke with homeowner about options for air purification since they did say, they suffered
Upon arrival, I investigated the noise in question. The blower wheel is spinning out of balance. I confirmed that the blower shaft is not wobbling when it spins, the motor is secure, and the keeper bolt is tight. The wheel is spinning and shaving the blower housing. It appears as if the wheel has warped causing this. Due to the unknown damage that may have happened, it is advised to replace the blower motor, blower wheel, and the blower housing. Customer has not had maintenance and AdonCPS has not been out since the install of the equipment in August of 2020. We will need to reach out to York on Monday to verify warranty and part availability.
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Tested capacitor and contactor (outdoor electrical) 15. Rinsed condenser unit to promote heat exchange 16. Tested emergency heat and found no issues Found larger amount of dust and debris buildup on evaporator coil ( pictures included.). Also found decent amount of dust during the accumulate in the darks recommend duct cleaning to avoid dust from being pulled into the unit and improve indoor air quality. I also noticed there was
Install two complete HP units, 14 seer, at no charge as 2026 winner of the Cool ac give away prize for a deserving resident in Anna, Texas
Preformed single system maintenance on a 2025 gas furnace. I tested all electrical and safeties on the inside unit. All tested within manufacturer specifications. I noticed when changing the filter that the return ducts were covered in dust. Dust can cause the system to work harder and run down faster over time. I provided estimates to have the ducts cleaned to help prevent any future issues. I proceeded outside to visually inspect the outside unit. I noticed the unit doesn’t have any type of surge protection on it. By adding surge protection you can help prevent any damage being done to the unit in the event of a lightning storm, black/brown outs and other types of surge. This comes with a $10,000.00 repair allowance and 3 year warranty for the manufacturer on whatever part of the unit it is installed on. Unit was heating upon departure. HVAC ONLY 240V SURGE PROTECTOR INTERMATIC AG3000 OR EQUAL SURGE PROTECTORS PROTECT SYSTEMS FROM SIGNIFICANT POWER FLUCTUATIONS.
Jesse and I arrived and spoke with the homeowner about the rooms that are having air issues. We investigated the ducts at the system and discovered a single damper on the downstairs system. Also, we spoke about upgrading thermostats to allow sensors to be used. We uploaded the notes that were taking during the visit. The upstairs damper are 9, 9, and 7. The downstairs could not be determined, and we will need to bring multiple sizes to address it. There is 5 ducts I can see. The backside of the unit has very limited space.
I performed 2 heating maintenances on 2016 gas systems. I checked amps, filters, electrical, cleanliness, and safeties. I discovered a couple issues and concerns on the equipment. The emergency pan for the upstairs unit is becoming rusted, neither system has a water safety switch, both units have filthy blowers, and the downstairs unit has a faulty high limit switch. I cleaned the dryer vent during the visit and collect. I spoke with the homeowner about my findings, but was not able to go over options to address these areas of concerns. I emailed the options to the customer.
Came out today for QC visit on new install of American standard heat pump. Started inside at t-stat (American standard) and reviewed programming. System is level all wiring is good no error codes. Getting over 100 degree in heating from heat kit and heat pump. Drain line is draining well at this time. System is clean and operating as designed. Outside unit is level all electrical components are good and tight. All components are operating as designed. Pressures were within manufacturer specifications. Tested normal heating operation and found no issues. Ensured outdoor compartments are properly sealed. Discussed labor warranty and Airscrubber with the homeowner. Homeowner was not interested at this time, but would consider it for the future. System in good working order upon departure. Thank you for your time.
I performed an evaluation on a 2015 heat pump system. I checked amps, filter, electrical, cleanliness, and safeties. I discovered quite a few concerns with the system. The indoor unit is in need of evaporator coil cleaning. A dirty coil causes a higher cost to run the equipment, and stress to the compressor. The system currently does not have a working water safety switch, the low voltage wires rest against the refrigerant and will begin to burn a hole in the wires, and the system really needs duct cleaning. Also, the outdoor unit has notable issues. I noticed that the condensing coil has build up on the back side of the unit. This leads to stress and a higher cost to run the equipment. The unit has a failing capacitor and high starting amps. This is going to directly affect all components in the outdoor unit and may cause the compressor to not start. The contactor has burning present from normal wear and tear. The low voltage wire is exposed and has visual u/v damage to the protectiv
Arrived on site for QC and heating maintenance. On 2025 American standard heat pump. Customer had no questions about thermostat operation or unit operation at this time. However he had noticed that the back children’s rooms tended to be a little colder. Heatpump- heating 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Tested capacitor and contactor (outdoor electrical) 15. Rinsed condenser unit to promote heat exchange 16. Tested emergency heat and found no issues Found high
