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Am so appreciative of the quality of time and expertise that went into the installation. Beginning with my initial call that was answered on a Saturday night followed by a Sunday consultation and Wednesday installation, Everyone with Adon provided exceptional customer service. The owner is fully involved and truly wants to do a great job for the customer. Am also pleased to support a local business vs a behemoth company where only sales matter. Many thanks to everyone at Adon for their kindness, assistance, professionalism and quality of service.
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Frank was fantastic! He made sure we understood everything and answered all questions throughout the entire visit. He went above and beyond to ensure our units were serviced and that everything looked great.
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Charles was very friendly and explained everything throughly. He was here with a quickness too! Look forward to having him do our future AC work. He went over and beyond. Thank You Charles!
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These guys are amazing! Came out same day! Alex was very thorough! Had another company come out first. They told me the part needed was no where to be found and wanted to charge me 3-4K for a brand new air handler. Alex and team found the part and provided discount! Wish I would have called them first! Ty Alex and team!
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Our heat pump was not working properly. I called Adon and they sent Charles. We are very pleased he was able to fix the issue. Our breaker and wires were burnt. He replaced them, now we have heat. He sat down and explained everything.
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Charles explained everything thoroughly and walked me through repair.
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Technician was prompt and polite. He seemed to be very knowledgeable and had no issues answering my questions about the unit. Very good experience that will have us coming back for future service needs.
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-Contactor -Turbo Multi Use Capacitor - 5-2-1 Hard Start Kit CLEAR DRAIN BLOCK - USING NITROGEN ONLY LEVEL 3 CONDENSATE DRAIN LINES NEED TO BE CLEANED OR THEY CAN CLOG WITH ALGAE AND DEBRIS Includes shop vacuuming when necessary and 1 PVC Coupling Also installation of a Quickblast PVC fitting, SS1 Safety Switch, P-Trap, and Vent Pipe. 60” x32” secondary drain pan with pan spray sealant. VIP Annual Service Agreement - 3 Unit Fall & Spring Annual Maintenance Visits 10% Discount on Repairs Discounted $45 Travel Fee (Usually $79!) Preferred Customer!
I performed a single system heating maintenance on a 2017 zoned gas system. I checked amps, capacitors, ohms, electrical, cleanliness, and safeties. During my thorough evaluation, I noticed that the ohm value of the hot surface igniter is reading way below normal range. It is only reading 14ohms and indicates a lack of resistance. I took a photo of it showing a huge white spot. These are signs that he igniter does not have much life left. Also, I had the furnace trip on the high limit switch during operation. I confirmed that the air was not hot enough yet to result in tripping. The high temperature switch is tripping before its 190 degree limit and allowing the system to come back on immediately. These switches are design to cut out and allow time to cool the switch by 30degrees. I verified that the warranty is expired and priced these failing parts. I offered to install surge protection, as well.
I performed a single heating maintenance on a 2023 Lennox gas system. I checked amps, filter, electrical, cleanliness, and safeties. Once I proceeded to the attic I heard a noise coming from the furnace. I opened the system up and began checking. I discovered that the noise is coming from the blower motor. Customer stated that you can’t hear it from within the home. I determined that the bearings are worn on the blower motor resulting is a noise that is deemed not normal. The blower motor is an X13 and still covered by warranty. I noticed that the unit does not have surge protection and offered it as well. Customer declined repairs at the time of service.
I performed a single system heating maintenance on a 2017 zoned gas system. I checked amps, filter, electrical, flame sensor, igniter, cleanliness, and safeties. The system is heating and performing well. Customer and I spoke about air quality and a noise when the furnace comes on. I observed that the outdoor unit did not have surge protection and the primary drain did not have a water safety switch. The noise from the furnace was caused by debris build up in the flue pipe and inducer motor. I provided options to improve air quality, safety, and remove the debris. Customer opted to clean the inducer only and for me to email the airscrubber pricing. I performed the work at the time of service and collected. The system is performing inside of manufacture specifications at departure.
I performed a single system system heating maintenance on a 2020 zoned heat pump. I checked amps, capacitor, filter, electrical, cleanliness, and zoning system. I found that the downstairs damage is unwired. With it being faulty, this is keep the downstairs damper open and will heat when the upstairs heats. Also, I observed that the compressor is beginning to pull high amps on start up. To prevent future damage to the compressor, I offered adding a start assist to lower the stress on the compressor. I gave the customer a bundle option to get all of the work done. The customer declined at the time of service.
I performed a heating maintenance on a 2013 York gas system. I checked amps, filter, electrical, cleanliness, and safeties. I noticed that the units did not have surge protection and that the inducer motor is pulling 1.0amps out of 1.06amps. I brought the inducer motor to the customer attention and they would like to wait before addressing it. I installed 2 surge protectors at the time of service and collected for the work.
Upon arrival, I found that the discharge temperature sensor is faulty and not allowing the system to heat. I removed the sensor from the wiring and the unit came on. This sensor is a safety function for zoning systems to monitor the temperature being supplied from the system. Without this sensor, damage can occur to the system if other issues arise. I installed a replacement sensor and tested the system and found it to be heating great. Customer spoke about hail damage to the condenser fan blade. Customer wanted to wait before joining maintenance program. I noticed a duct that was getting melted by the flue pipe. I adjusted the duct away from the flue pipe.
Arrived on site for dryer vent, cleaning and heating maintenance. Homeowner stated all was well with regards to normal unit operation to his knowledge. Proceeded with heating maintenance as scheduled. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested for gas leaks 6. Tested functionality and cleaned flame sensor 7. Tested functionality and cleaned pressure switches and ports 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Tested functionality and visually inspected surface igniter 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. Noticed decent amount of dust buildup on the blower wheel. This creates drag on the motor, causing the motor to work harder ultimately shortening the lifespan of the motor. Recommend blower wheel clea
Upon arrival client stated that she had water coming from her unit in the attic out of the secondary drain line. Also she stated that her unit for her office was making a loud noise on start up. I began my inspection by pouring water into the main drain line to check for a blockage. The water did not run out of the drain pipe and backed up into the pan indicating a clogged line. I then proceeded to the outside unit were I tested start and run amps along with the electrical components inside the unit. I found that the components were beginning to fail capacitor was reading 32/35 microfaurds, the Contactor was testing at 16 ohms, and the compressor was starting up at over 100 amps. Manufacturer start amps are 62. I left estimates for cleaning the drain line, adding a quick blast valve and Ss1 float switch for the inside unit and new secondary drain pan. Also I left estimates for he compressor saver bundle for the outside unit. Membership was offered for all 3 units. Client would like to
Preformed heat maintenance on a 2019 carrier gas furnace. I tested all electrical components and safeties on the inside unit. All tested within manufacturer specifications. I did find that the ducts were covered in dust along with the plenum boxes. I changed the filter for the client 20x25x4. Temperature being supplied to the home was at 130 degrees and 77 degrees returning to the unit. I proceeded outside to visually inspect the outdoor unit. I did notice that there was some hail damage to the fins. Also I noticed the system did not have any surge protection on it. Client asked if I would take a look at his fireplace vent to see about a replacement, i inspected the vent and it does have some significant hail damage to the outer casing. This is not our area of expertise and I am recommending the client to contact a fireplace repair company. I provided estimates to have all concerns spoke about in today’s visit remedied. Unit was heating upon departure.
I returned to install the warranty 824 thermostat. I programmed and connected the Wi-Fi to it. The phone I needed to connect it to Z-Wave was not available at the time of service. I indicated that the manual will go over the step to connect it.
Arrived on site for heating maintenance on 2022 Lennox furnace. Homeowner stated all was well with regards to normal unit operation to his knowledge. Inquired about dryer vent cleaning and homeowner stated they were not interested at this time. Proceeded with heating maintenance as scheduled. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested for gas leaks 6. Tested functionality and cleaned flame sensor 7. Tested functionality and cleaned pressure switches and ports 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Tested functionality and visually inspected surface igniter 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. All components were testing within range and operating within manufacturer specs. Advised homeowner I was startin
Preformed condenser combing for client. Uploaded before and after pictures of work done.
Arrived on site for heating maintenance on 2023 Trane heat pump. Homeowner stated all is well with regards to normal unit operation. Proceeded with heating maintenance as scheduled. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Tested capacitor and contactor (outdoor electrical) 15. Rinsed condenser unit to promote heat exchange 16. Tested emergency heat and found no issues Found high start amps on condenser. Recommend installing hard start kit in order to ease start up of
Preformed work to change out blower motor. Tested blower motor to insure it was in proper operating condition. Blower is functioning properly. Unit was heating upon departure
