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Am so appreciative of the quality of time and expertise that went into the installation. Beginning with my initial call that was answered on a Saturday night followed by a Sunday consultation and Wednesday installation, Everyone with Adon provided exceptional customer service. The owner is fully involved and truly wants to do a great job for the customer. Am also pleased to support a local business vs a behemoth company where only sales matter. Many thanks to everyone at Adon for their kindness, assistance, professionalism and quality of service.
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Frank was fantastic! He made sure we understood everything and answered all questions throughout the entire visit. He went above and beyond to ensure our units were serviced and that everything looked great.
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Charles was very friendly and explained everything throughly. He was here with a quickness too! Look forward to having him do our future AC work. He went over and beyond. Thank You Charles!
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These guys are amazing! Came out same day! Alex was very thorough! Had another company come out first. They told me the part needed was no where to be found and wanted to charge me 3-4K for a brand new air handler. Alex and team found the part and provided discount! Wish I would have called them first! Ty Alex and team!
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Our heat pump was not working properly. I called Adon and they sent Charles. We are very pleased he was able to fix the issue. Our breaker and wires were burnt. He replaced them, now we have heat. He sat down and explained everything.
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Charles explained everything thoroughly and walked me through repair.
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Technician was prompt and polite. He seemed to be very knowledgeable and had no issues answering my questions about the unit. Very good experience that will have us coming back for future service needs.
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Overall Experience
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Overall Experience
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Overall Experience
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Callback for new system not running and having an alert code of low voltage supply. I believe the area had some kind of power outage and caused the unit to lose communication with each other (outdoor and indoor unit) I cycled power by turning everything off at the main breaker panel, the equipment is labeled “AH” and “AC”. AH- indoor unit AC- outdoor unit I left the power off for about 30 seconds and then I turned on the AC- outdoor unit first then I turned on the AH- indoor unit for it to do the proper connection and to communicate. After cycling power the system turned on, the alert codes were gone, and the system started cooling the building down.
Upon arrival, I found the system was not functioning. I began to verify my power supply. I determined that the main breaker supplying the unit is no longer good. Customer will need an electrician to replace the main breaker before further testing can be done. The system needs 120 volts to work and is only receiving 96 volts.
TAX IS INCLUDED IN LUMP SUM PRICE 1. Enterprise level 870 ft.². Conventional system installation. 3 Ton Heat pump American standard equipment SEER 14 Complete system ductwork metal pipe through the office area. Copper lines Toilet exhaust fan in restroom Total cost $15,672 This estimate is based of the square footage with the customer has provided for all their buildings is all the same. The pricing for the equipment is only good for 15 days day of this estimate is being sent out.
Arrived on site found thermostat set to 74 while indoor temp was 79 for unit above shelving. Proceeding to the outdoor unit I found the compressor and suction line completely frozen over. At this point i replaced the filters for both units and shut off the frozen unit. I informed the customer that I would not be able to diagnose this unit while it was frozen and would need to return after an hour or two. Upon my return I started up the previously frozen unit and it started up and ran without issue. I measured refrigerant pressures and found them to be within range. I also measured a cold 55 degree supply temperature with a 20 degree split. Unit in good working order upon departure.
Demand call for ringing noise coming out of the vent when the downstairs system turned. Upon arrival the customer showed me the vent where he hears the noise from and turned the system on. There is a ringing noise but I confirmed it to be coming from the return vent, I pushed on certain parts of the vent and the noise will decimate. I informed the customer that the vent is what’s causing the noise not the system itself. I did change the air filter today and inspected the ductwork for dirt buildup. There is a lot of dirt buildup in the system but the customer wants to wait on doing any cleaning at this time. The system is a gas system from 2016 Overall the system is running and cooling at this time and customer did not wish to sign up for our maintenance at this time.
Safety check on a gas system from 2016 using air filter 20*25*1 but capable of doing 20*25*4. Customer showed me the thermostat and how he uses it, normally keeps it at 74 sometimes his wife will turn it down to 72 but for the most part it’s set to 74. His electric bill is never over $200 and his only concern is that there is dust in the house. During my inspection I checked temperatures, checked electrical connections and components, checked for dirt buildup in the system, and tested overall performance of the system. I did find dirt buildup in the ductwork and some on the blower wheel, I showed the customer and informed him that this explains the dust in the house. For now he wishes to leave it alone but would like an estimate to get the ductwork cleaned. On the outside unit I found a burning and arcing contactor, customer stated that they do get power flickers or power surges. He requested an estimate to add surge protection to the system. As far the contactor he will keep an ey
I performed a single system cooling maintenance on a 2003 carrier Heatpump. I checked drains, electrical, cleanliness, and safeties. The system is cooling well as of right now. During thoroughly evaluating the system, I took notice to some concerning issues. The airhandler has growth formations. The evaporator coil and blower wheel are in need of cleaning. The primary drain line is actively clogged. The capacitor is reading under manufacture specifications on the compressor side 52/55. The defrost board has corrosion spots all over it. The customer spoke briefly about allergies in the home. I provided pricing to address listed issues. I priced a 3 ton Heatpump complete replacement. The system estimate includes a heavily discounted air treatment device and complementary Aprilaire filter base. Customer declined repairs during time of service and will reach back out at a later time.
Location: Side of Building – Wedding Venue 1. Equipment Installation • Supply and install a Trane 5-Ton Conventional Split System, mounted on a new concrete pad on the side of the building. • The system will be heat pump only—no electric heat strips will be installed, as the building’s electrical capacity does not allow for auxiliary electric heat. • Install a -rated disconnect for safe servicing and compliance with electrical codes. 2. Exterior Ductwork • Install custom sheet metal supply ductwork from the indoor equipment, mounted to the exterior wall, at an elevation of approximately 10–12 feet before entering the building. 3. Interior Spiral Ductwork • Supply duct will transition inside to exposed spiral ductwork, mounted high and close to the wall/corner to maintain open floor space and an aesthetic look for the venue. • Spiral duct will be sized appropriately for airflow requirements and will include six (6) supply registers position
Upon arrival, I found the thermostat set to off with the fan set to on. Customer stated it wasn’t cooling. I turned the thermostat to cool, and the system came on. It is cooling with 81 return temp and 59 supply temp. I called and spoke with the office about my findings. Customer declined service due to the unit being operational. I instructed the customer to leave it set to cool, if issue returns.
found unit frozen over, set follow up appointment between 2pm and 4pm
Found blown fuse. Inspected system for short and found it at the outdoor unit. A splice in the wire was made outside of the unit and exposed to the elements. I could see bare copper wire and where R and C were touching. Discussed with homeowner that I would need to run new thermostat wire to the outdoor unit. I was missing the required amount of wire at the time, but was able to acquire enough from the office after the homeowner signed off on the estimate. I proceeded to run the thermostat wire in one clean run from the outdoor unit to the furnace. After I completed the work, the unit started up without issue and proceeded to cool the home. Measured 20 degrees across coil. No issue with drain line. Unit in good working order upon departure.
Arrived on site, unit was running at this time and i could hear water churning inside. Upon closer inspection, I found the drain line to be clogged before the p trap and the blower wheel housing is full of water. I showed this to the homeowner and they approved my estimate to address this issue with maintenance. I drained the water from the blower wheel as well as the drain pan. I then cut the drain line to install a blowout valve and proceeded to blowout the drain line both directions and flush with water. I repeated this process about a dozen times until the algae in the coil drain pan was flushed out and the drain line was draining properly. Advised homeowner against turning on the unit as the blower motor was recently wet. Homeowner elected to turn on the unit tonight. Measured 53 degree air coming out of the supply vents. Unit in good working order.
