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Am so appreciative of the quality of time and expertise that went into the installation. Beginning with my initial call that was answered on a Saturday night followed by a Sunday consultation and Wednesday installation, Everyone with Adon provided exceptional customer service. The owner is fully involved and truly wants to do a great job for the customer. Am also pleased to support a local business vs a behemoth company where only sales matter. Many thanks to everyone at Adon for their kindness, assistance, professionalism and quality of service.
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Frank was fantastic! He made sure we understood everything and answered all questions throughout the entire visit. He went above and beyond to ensure our units were serviced and that everything looked great.
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Charles was very friendly and explained everything throughly. He was here with a quickness too! Look forward to having him do our future AC work. He went over and beyond. Thank You Charles!
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These guys are amazing! Came out same day! Alex was very thorough! Had another company come out first. They told me the part needed was no where to be found and wanted to charge me 3-4K for a brand new air handler. Alex and team found the part and provided discount! Wish I would have called them first! Ty Alex and team!
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Our heat pump was not working properly. I called Adon and they sent Charles. We are very pleased he was able to fix the issue. Our breaker and wires were burnt. He replaced them, now we have heat. He sat down and explained everything.
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Charles explained everything thoroughly and walked me through repair.
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Technician was prompt and polite. He seemed to be very knowledgeable and had no issues answering my questions about the unit. Very good experience that will have us coming back for future service needs.
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Overall Experience
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Arrived on site, home owner noticed water coming through ceiling below unit. 2015 heat pump. Found clogged drain line upon inspecting p trap and float switch. Unit was not shutting off when float switch was triggered. Also noticed line set insulation was leaking a substantial amount of water from poor connections. Proceeding to the outdoor unit I noticed oil around the suction line. I then checked for a leak at the valve core and found a refrigerant leak. Tightened valve core and leak went away. I then measured refrigerant pressures on the unit and found them to be slightly low, however I was not able to take accurate pressures as the outdoor unit was extremely dirty. I then tested the electrical on the outdoor unit and found the capacitor and contactor testing outside of manufacturer specifications. The contactor also had signs of pitting/burning and was also making a loud buzzing noise. The contactor allows power into the unit when the thermostat calls for it, and the capacitor adds
Retuned to our clients home to address uneven temperature throughout the home. We were able to coordinate the visit with Brenda and she gave us data to help understand the airflow concerns she was experiencing. We first proceeded to ensure that both damper motors were working properly. Once we confirmed that both damper motors were working properly we proceeded to test and measure airflow for the upstairs zone only first. I had Brenda follow me while Mathew adjusted the dampers from the attic. We immediately identified that the large supply vent directly over the second story rafters was pushing a significant amount of air out of it. We were able to damper this down and ensure other bedrooms for the upstairs zone were more evenly dispersed. We made all of the adjustments to Brenda’s satisfaction upstairs before pending the downstairs zone. When we ran both zones she measured how much the airflow was reduced. She agreed to monitor the home and airflow for 2 weeks and we also set the exp
Preformed a heating maintenance on a 2013 carrier straight electric single system. Tested all electrical and safeties on the heat kit. We found that one of the 5kw strips is not working properly. We also found that the blower and evaporator coil on the inside unit is extremely covered with dirt/debris. We have provided estimates for all concerns with the system at this time. Unit was shut off upon departure just as it was when we arrived. Scheduled to return 9/17/25 @10:00-12:00
Arrived on site, homeowner stated the unit was not keeping up with the set point. We initially proceeded to the furnace and found condenser running the drain line to be clear. Unit was expelling 80 degree air while compressor was running. At this point we measured refrigerant pressures and found them to be low. We then proceeded to the indoor coil and found a leak in the evaporator coil(video attached). We turned the breaker off at the condenser at this time to prevent further damage. We then provided the home owner options for addressing this issue. 1. Recharge system and leave it 2. Recharge and leak seal. 3 system replacement. Homeowner opted to replace the system with a 3.5 Ton AC-Gas System: Silver 14 and was available for the installation on Friday at 8:00. Deposit collected and remaining balance will be payed with credit card. Customer would like to keep his turbo capacitor from old system.
system was not cooling due to pitted contactor. Replaced contactor under parts and labor warranty. after installation, checked system and system is running and cooling to manufacture specification.
Heat preventative maintenance on a heat pump from 2023 using air filter size aprilaire 910. Upon arrival the customer stated that the system has been running good without any issues but has noticed some dust around the house. The system does have a uv light and it’s still working, I recommended to swap the filter out every 3-4 months instead of the 6 months to help out with the dust because her ductwork is clean. During my inspection I checked temperatures, amps draws on heat strips, checked electrical connections and components, and changed the air filter out today. I did find a burning and arcing contactor due to the compressor starting heavy, it’s rated for 104 LRA and I’m reading 128 today. I got the customer involved and showed her a video I made and she decided to get a compressor saver today and we will be replacing the contactor under her 10 year parts and labor warranty. After repair I checked the compressor start amps and they were within range. System is heating proper
Client called in stating that their thermostat had no power and wasn’t connecting to their Wi-Fi. Upon arrival I inspected the thermostat and it was blank, i proceeded to check the up flow closet unit. I found the safety float switch to be tripped which is indicating a clog in the drain line, present customer with my findings and he elected to have he drain line cleared. I cleared the drain line and tested the drain line to insure it would drain properly. I treated the line with total c. Client also elected to sign up for our annual maintenance service. Unit was cooling upon departure.
Returned to our clients home to preform another inspection on the finished home. The HVAC system has not changed or been addressed from the previous visits. The system is a 5 ton single stage AC with a 90% furnace for a 3500 sq ft home. The unit is undersized according to the manual J I ran today at the home. I ran the manual J with an average outdoor temperature of 110º and it was closer to 7 tons. There is not enough air being supplied to the entry way of the home. The master bedroom and one of the smaller bedrooms have the return grill within 4 feet of the supply air in the room. There is a large gaps present on the evaporator coil that is allowing a significant amount of air to leak. This is due to a compromised cabinet door that needs to be secured shut. There are several gaps in the return box, a the filter hits the closet door making it inconvenient and difficult to remove and replace. There are several temperature discrepancies between the supply vents in the home some of
I preformed a single system maintenance on a 2022 Lennox gas system. System has 2 zones. I started by testing all electrical components inside on the air handler. All electrical tested within manufacturer specifications range. Temperature being supplied from the unit was at 47 degrees and returning at 67. I treated drain line with total c and changed the filter. I proceeded outside to check electrical components inside on the outdoor unit, I tested run and start amps of the compressor motor. All electrical components tested within manufacturer specifications. The unit was start on the high side of the amperage for the compressor motor. I rinsed the outdoor unit. I also provided an estimate to have a hard start kit installed to help assist the compressor motor on start up. Unit was cooling upon departure.
Upon arrival, I found that the system was operating properly. I checked my electrical components in the outdoor unit, temperature split, and refrigerant levels. I found no major issues. I attempted to simulate a warmer day by covering the top of the outdoor unit. I referenced the charge chart and it appears the system is slightly low. I had a 20 degree temperature drop. The system is showing about a 3 degree difference in what the sub cooling should be. I spoke with the home owner about my finding and the maintenance program. He did not want to perform any work at the time of service.
Upon arrival client stated that inside u it would come on but not blow cold air. I proceeded outside with the client to check electrical components and refrigerant pressure. I noticed the outdoor fan running but the compressor was not. Upon further inspection of the unit I found that the 70/7.5 capacitor to be bloated. And read at 0 microfarads. The fan was on a separate 5MFD capacitor and was reading at 4.8/5. I also tested the Contactor and was only getting 10 ohms, which is also a concern and could cause the unit not to work properly. I presented the client with my findings and he has elected to wait on repairs at this time. I explained to the customer that without the capacitor that his unit would stay in the same state that it was in. Standing refrigerant pressures were at 220psig on high and low side indicating that there is no leak in the system. Client elected to turn the outdoor disconnect back on. Unit is down and not cooling upon departure.
Both systems: 2007 gas systems Upon arrival, I found the outdoor fan motor not operating. I checked to see if it was locked up. I proceeded to test the capacitor. The capacitor was reading 0.8/5. I replaced the capacitor and began testing the system. The system is back to cooling. After testing the system, I found that the blower motor is leaking oil and likely will need replacement soon. The blower capacitor is reading 3.9/5. I presented these concerns to the customer and made him aware. The customer did not want pricing on other areas of concern at this time.
I performed a single system cooling maintenance on gas zoned system. Furnace is a 2017 and the condenser is 2018. I checked amps, capacitors, filter, drains, electrical, and cleanliness. The system is cooling inside of manufacture specifications. However I did notice some potential red flags for issues to come. 1. The primary drain is actively clogged. 2. The zone board is having an issue on zone 1. It can likely be addressed by switching to zone 3. This is causing the downstairs zone damper to become over heated. 3. The contactor’s contacts are heavily charred and could result in failure. 4. The blower has dust build up on the blower wheel. This leads to the blower straining to perform. 5. The compressor is starting just over the LRA. This causes damage to the compressor and other electrical components in the outdoor unit. 6. The capacitor is right at the bottom side of the manufacture recommended range. It is advised to replace before failure happens. Customer decline
Upon arrival I spoke with Jennifer. She stated they noticed the unit wasn’t working properly and the unit was blowing warm air. They stated the outdoor condenser was not coming on. I proceeded outside and checked all electrical components. Capacitor tested within manufacturer specifications. When I tested the Contactor I was getting 11 ohms and 0 volts coming out of the Contactor. Which shows signs of a bad Contactor. I presented the issue to Jennifer. She elected to replace the Contactor under 10 parts warranty. I installed the new Contactor and restored power to the unit. The unit is cooling properly. I tested pressures to insure of no refrigerant loss. Pressure were within manufacturer specifications. Temperature being supplied to the home was 55 coming out. Unit was cooling upon departure.
Returned to gather additional information. The heat kit is 10kw. The outdoor unit needs to be rotated 45 degrees counter clockwise to allow panel access. The ducts are newer flex ducts and not the old style. They are save to use the duct cleaning machine on. Filed out install sheet for when customer is ready to move forward.
