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Am so appreciative of the quality of time and expertise that went into the installation. Beginning with my initial call that was answered on a Saturday night followed by a Sunday consultation and Wednesday installation, Everyone with Adon provided exceptional customer service. The owner is fully involved and truly wants to do a great job for the customer. Am also pleased to support a local business vs a behemoth company where only sales matter. Many thanks to everyone at Adon for their kindness, assistance, professionalism and quality of service.
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Frank was fantastic! He made sure we understood everything and answered all questions throughout the entire visit. He went above and beyond to ensure our units were serviced and that everything looked great.
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Charles was very friendly and explained everything throughly. He was here with a quickness too! Look forward to having him do our future AC work. He went over and beyond. Thank You Charles!
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These guys are amazing! Came out same day! Alex was very thorough! Had another company come out first. They told me the part needed was no where to be found and wanted to charge me 3-4K for a brand new air handler. Alex and team found the part and provided discount! Wish I would have called them first! Ty Alex and team!
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Our heat pump was not working properly. I called Adon and they sent Charles. We are very pleased he was able to fix the issue. Our breaker and wires were burnt. He replaced them, now we have heat. He sat down and explained everything.
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Charles explained everything thoroughly and walked me through repair.
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Technician was prompt and polite. He seemed to be very knowledgeable and had no issues answering my questions about the unit. Very good experience that will have us coming back for future service needs.
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Overall Experience
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Found Honeywell DAT sensor faulty reading 10 kilo ohms. Disconnected the sensor to allow the system to work. We will need to order the sensor and come back to install/perform first maintenance.
Performed single system heating maintenance. Checked amps, filter, electrical, refrigerant, and safeties. System is performing manufacture specifications. Investigated an issue where the thermostat is reading approximately 4 degrees higher than temperature in the house.
Remodeling project. Customer currently does not have any HVAC in their house Everything will have to be installed for the HVAC system to work properly Ductwork Each room will receive a supply R6 rating Boot and grill will be in each ductwork One return will be installed on the upstairs Copper lines Copper lines will be ran from outside unit all the way to the inside unit Control wires will be ran from outside unit to inside unit and inside unit all the way to thermostat location. PVC drain lines Primary drain lines will be ran to the laundry room connected Emergency drain line will be stubbed outside Warranties 10 year manufacture warranty 1 year labor warranty
Perform system maintenance on a single stage gas unit upon arrival notice emergency drain pan , dirt and debris on blower motor, no safety float switch, fresh air filter needs replaced. other than what’s noted system running as it should at this time. Putting special request to locate fresh April air fresh air return filter will email once located Recommended April air conversion kit 20 x 25 x 4“ Replacing emergency drain pan Adding an SS2 to secondary condensate line to ensure new drain pan does not rust or develop a calcium buildup. Pull and clean blower motor as there was a light layer of debris buildup on fins. Presented Homeowner with options regarding maintaining his unit. Tenant said that he would like to be on spring maintenance to take care of the majority if not all recommendations..
Perform system maintenance on single stage air handler in the attic unit is from 2024. Everything working as it should pictures of fan motor amps capacitors and compressor draw all in pictures and notes. Recommended doing a mastic silver the ductwork meets the supply Plenum. As you see inside pictures, there is a 10 degree temperature difference. Between the duct in Plenum done multiple air pockets need to be sealed to keep debris and dust from entering the home from the attic and the system. Also noticed outdoor capacitor below +/- 6% average. Notified homeowner that it could go out soon as manufacturing specs plus or -6% is when they recommend to change and they should think about replacing it soon. H/O had concerns that the Master bedroom and front office had two little and too much airflow. Stated master bedroom was too hot during Winter months and too cold during summer months and the front office was vice versa. Made Slight adjustment to dampers to accommodate proper airflow in t
Preformed System maintenance on a 2021. 2 ton communicating two-stage unit located inside the garage/office area unit unit unit unit unit operational and working as it should at this time. Only recommendation at this time would be a pain treatment to help prevent any backups in the primary drain line, causing to overflow into emergency drain pan
Ran the system for 30 mins. System did not short cycle at all. Home tempatire went from 75 to 82 before leaving. Instructed the customer to inform us if something seems to be going wrong with the system and that Mitch and I will both come out next time.
System had a factory jumper from terminal D to R to O. This caused constant power on O resulting in the outdoor only running in cooling. Removed the wire and tested the system. System is heating to manufacture specifications.
Found a bad 60amp 2 pole breaker not allowing power to pass into the airhandler. Bypassed the breaker to allow the system to work but we will need to return to replace the breaker.
Performed single system heating maintenance. Checked amps, filter, electrical, ducts, cleanliness, and safeties. System is heating to manufacture specifications. Recommendations 1. System does not have a primary float switch to catch a clog before it reaches the emergency pan. If water reaches the pan, it will cause rusting to occur. 2. System currently is short 300 cfm of return air. This cause extra stress to the blower motor, evaporator coil, and compressor. This results in premature failure of the major parts of the system. 3. Duct work has some dust build up. Recommend cleaning the ducts.
Performed single system maintenance on a 2020 carrier gas system. Checked amps, filter, electrical, safeties, cleanliness, and ducts. Recommendations 1. System currently does not have enough return air. This can cause problems later in the life of the system involving failures to the blower, evaporator coil, and compressor. 2. Recommend adding a primary float switch and blow out valve to the drains. System’s current float switch will never be tripped unless the evaporator coil primary pan overflows. That can cause a major problem. 3. System has excessive dust inside of the ducts and on the blower. Recommend performing a duct cleaning and blower cleaning. This will remove stress from the blower and improve the air quality of the home.
Performed single system heating maintenance. Customer stated he did not want me to look at the older unit due to it being not operational. I spoke about our end of the year special. Checked amps, capacitor, flame sensor, igniter, electrical, and safeties. System is performing to manufacture specifications. Recommendation 1. Adding a secondary float switch for added protection against water damage due to limited access to the system. Customer is having an issue with their wifi provider and the thermostat can not find the Wi-Fi.
From system maintenance on 5ton Goodman heat pump system is clean and running as it should only recommendation at this time would be a chemical clean on your outdoor condensing unit as it is already had signs of buildup and debris in the coils. prolong effects Will cause unit to run outside designed efficiency rating causing the fan motor and compressor to work harder to heat and cool house.
Removed insulation from the grills and set the fan to on to get out as much as possible. Informed customer that there may be a few more piec3snof insulation that come out but nothing substantial
On arrival noticed downstairs heating. Found Pressure switch zip tide to gas. To help prevent pressure switch hose, relaxing on The pipe which emits a lot of heat and it would have eventually melted the hose unfortunately it was not allowing proper measurement of air flow to it metering device. As well Natural gas regulating valve in the off position, not allowing natural gas to flow through properly. Check unit in low stage heating as well as high stage heating unit working properly as it should.