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Am so appreciative of the quality of time and expertise that went into the installation. Beginning with my initial call that was answered on a Saturday night followed by a Sunday consultation and Wednesday installation, Everyone with Adon provided exceptional customer service. The owner is fully involved and truly wants to do a great job for the customer. Am also pleased to support a local business vs a behemoth company where only sales matter. Many thanks to everyone at Adon for their kindness, assistance, professionalism and quality of service.
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Frank was fantastic! He made sure we understood everything and answered all questions throughout the entire visit. He went above and beyond to ensure our units were serviced and that everything looked great.
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Charles was very friendly and explained everything throughly. He was here with a quickness too! Look forward to having him do our future AC work. He went over and beyond. Thank You Charles!
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These guys are amazing! Came out same day! Alex was very thorough! Had another company come out first. They told me the part needed was no where to be found and wanted to charge me 3-4K for a brand new air handler. Alex and team found the part and provided discount! Wish I would have called them first! Ty Alex and team!
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Our heat pump was not working properly. I called Adon and they sent Charles. We are very pleased he was able to fix the issue. Our breaker and wires were burnt. He replaced them, now we have heat. He sat down and explained everything.
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Charles explained everything thoroughly and walked me through repair.
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Technician was prompt and polite. He seemed to be very knowledgeable and had no issues answering my questions about the unit. Very good experience that will have us coming back for future service needs.
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Overall Experience
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Overall Experience
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Overall Experience
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Arrived on site for QC and heating maintenance. On 2025 American standard heat pump. Customer had no questions about thermostat operation or unit operation at this time. However he had noticed that the back children’s rooms tended to be a little colder. Heatpump- heating 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Tested capacitor and contactor (outdoor electrical) 15. Rinsed condenser unit to promote heat exchange 16. Tested emergency heat and found no issues Found high
Located gas leak coming out of burner log. This indicates that the gas valve is not fully closing and allowing gas to escape when the unit is turned off. This is due to sediment in the gas that can cause various issues. Most municipalities code require a sediment trap to catch sediment and assist in preventing issues like this. Warranty - 90 day Craftsmanship warranty -1 year part warranty Performed blower and evaporator cleaning. Also installed gas valve and sediment trap. Upon completion we throughly tested the unit for functionality/leaks and found no issues. Unit in good working order upon departure.
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested for gas leaks 6. Tested functionality and cleaned flame sensor 7. Tested functionality and cleaned pressure switches and ports 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Tested functionality and visually inspected surface igniter 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14.Drain line tested with gallon of water for clogs and to push anything trying to solidify out Found large amount of dust on blower wheel and inside blower cabinet. This indicates that dust is making it past the filter and onto the blower wheel and inevitably the evaporator coil. Which is the next step down the line from the blower wheel. This causes drag on the motor and causes it to work harder an
Provided duct cleaning estimate. Overall the system is in good order and extremely clean. Clients would like to revisit the duct cleaning on her cooling maintenance visit.
Upon arrival client stated that the unit wasn’t cooling Thursday from about 4-9pm. I began my test by placing the unit in a call for cooling. I was getting the 48 degree supply temp, and 68 degree on return. The client also stated that that it smelt like the heat was on when they came home. I tested to see if the heat strips were energized during the cooling mode. No heat strip was energized. I then placed the unit into emergency heat to test the heat strips, I was getting 20 amps across all legs of the heat strips, which tells me they are working properly. I then placed the unit into regular heat mode and after the 5 minute delay the heat mode started heating the house. Supply temp was at 116 and rising durning inspection. All modes were working properly. I did mention to he client the thermostat could be intermittently failing and possibly needs to be replaced. Left estimates for replacement thermostat. Blower wheel is also extremely caked in dust and debris and could benefit from a
Preformed single system heating maintenance on a 2022 gas furnace. I tested all electrical and safety components. All tested within manufacturer specifications. 122 degrees being supplied to the home. Filter upgrade was just installed and did not need to be changed at the time of the inspection. Filter size is Aprilaire 610. I visually inspected the outdoor unit. All was in proper working order. I did mention to the client about some rust build up on the capacitor. Client would like to revisit in the spring maintenance. Unit was heating upon departure
I performed a single heating maintenance on a 2017 gas system. I checked the amps, filter, electrical, cleanliness, and safeties. I discovered that the blower is becoming dirty, the filter isn’t a true fit, and that surge protection would be a great idea for the furnace. I spoke with the homeowner about these areas of concerns. I presented solutions to prevent issues with and protect the system.
Arrived on site for hard start kit installation. On initial testing found unit starting over 100amps. Installed hard start kit without issue and proceeded to test unit. Post installation unit was starting with 16amp, which is a night and day difference from what we were seeing before. This will reduce wear and stress on compressor and related electrical components. Homeowner also mentioned that master bedroom was not receiving enough air flow. Upon inspection I found the damper to that ducts had become almost shut. Removed damper as this is the longest run of duct and should need the most airflow. Added $80 charge to total for duct adjustments and resealing. Unit in good working order upon departure.
I performed a single heating maintenance on a 2018 heat pump system. I checked amps, capacitors, filter, electrical, cleanliness, and safeties. I observed that the indoor unit is beginning to get filthy. It has build up on the blower wheel, evaporator coil, and growth formations. I noticed that there is burning present on the bottom side of the contactor. I spoke with the homeowner about the wiring mess in the outdoor unit and presented a solution to address it. We talked about how the system is missing a water safety switch, also. I presented solutions to address these concerns with the system and I built a customer option for the customer requested items. Customer would like to move forward on 3/16/2026 anytime after 8am. We will reach out to collect a deposit closer to the date.
I returned to assess the wiring again. I determined that the wire needed to be ran outside and that there was another short in the system. After checking voltage, I determined the system actually had a total of 3 shorts. The thermostat wire going outside, the thermostat wire to the thermostat, and the thermostat itself. I put in a new thermostat and it dropped the voltage on O enough to make it not energize the reversing valve. This means that 2 of the 3 shorts are addressed. We will wait to address the wire run to the thermostat until it causes an issue. With the old thermostat, I was getting 24v on O with the thermostat set to off. With the new thermostat, I am getting 10v. This is not enough to slide the reversing valve, but indicates that a short is still present. I cycled heating and cooling to ensure the reversing valve was going to function correctly. The system is functioning properly upon departure.
Upon arrival, I discovered that in a call for heating the outdoor unit would begin cooling. I checked my O wire outside, and I found voltage on it when there shouldn’t be. This indicated that there is a short in the wiring. I checked all of the spare wires to common with all of the wires unhooked from the defrost board. They all had voltage on them with them not being used at the airhandler. This narrowed my search to the wire going to the outdoor unit. I could not locate an obvious short, and I even checked the conduit outside that had water in it. I completely removed the conduit and checked again. I still found that all of the spare wires are shorted. I wired the defrost board back up and it failed. I unhooked O to allow it to heat, and I jumped power from Y to the contactor because it quit passing power. I cycled the unit to ensure it would shut off when satisfied. System is temporarily heating with defrost board bypassed and O unhooked. Customer approved rework for warranty defros
Preformed single system maintenance on a 2022 heat pump. I tested all electrical components on the inside unit. All tested within manufacturer specification. Filter was recently changed by client. 20x20x4. I tested all electrical components on the outside unit. All tested within manufacturer specifications, except for the start amps were starting higher than 100 amps. We would like to see the amps at about 60 amps on start up. Manufacturer rating is at 130 amps max. A hard start kit will help bring those amps down and help the compressor last longer. I provided estimate to have hard start kit installed. Unit was heating upon departure
Upon arrival heat pump was heating in regular mode. Upon further inspection I found the heat kit to be failing at the sequencers. Client elected to have heat kit replaced under warranty.
Preformed duct cleaning estimate. Offered several options to have full system cleaned. Along with having air scrubber installed and have a better filtration system installed. Client would like about a week to think it over.
