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Am so appreciative of the quality of time and expertise that went into the installation. Beginning with my initial call that was answered on a Saturday night followed by a Sunday consultation and Wednesday installation, Everyone with Adon provided exceptional customer service. The owner is fully involved and truly wants to do a great job for the customer. Am also pleased to support a local business vs a behemoth company where only sales matter. Many thanks to everyone at Adon for their kindness, assistance, professionalism and quality of service.
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Frank was fantastic! He made sure we understood everything and answered all questions throughout the entire visit. He went above and beyond to ensure our units were serviced and that everything looked great.
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Charles was very friendly and explained everything throughly. He was here with a quickness too! Look forward to having him do our future AC work. He went over and beyond. Thank You Charles!
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These guys are amazing! Came out same day! Alex was very thorough! Had another company come out first. They told me the part needed was no where to be found and wanted to charge me 3-4K for a brand new air handler. Alex and team found the part and provided discount! Wish I would have called them first! Ty Alex and team!
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Our heat pump was not working properly. I called Adon and they sent Charles. We are very pleased he was able to fix the issue. Our breaker and wires were burnt. He replaced them, now we have heat. He sat down and explained everything.
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Charles explained everything thoroughly and walked me through repair.
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Technician was prompt and polite. He seemed to be very knowledgeable and had no issues answering my questions about the unit. Very good experience that will have us coming back for future service needs.
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Overall Experience
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Overall Experience
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I preformed a single system heat maintenance on a 2021 heat hump. On my inspection of the thermostat I found that there was no power being supplied to the thermostat. I then proceeded up to the attic where I found that there was a breaker tripped in the air handler. When I turned it back on the breaker wasn’t receiving 240 volts. I then checked the main breaker box and found that the furnace breaker was tripped. I reset the breaker and proceeded back up to the attic to find a blown fuse. I replaced the fuse and restored power. Everything was working at first, then after a few minutes of running the unit tripped the main breaker again. I found the heat sequencers to be faulty causing the unit to trip the main breaker. I unwired the heat sequencers from the unit and provided a call for just heat using the heat pump. The heat pump is working properly. Upon further inspection of the unit I found the return duct, blower wheel and plenum boxes to be extremely dusty. I proceeded outside to ch
Preformed single system heat maintenance on 2021 Trane heat pump. I tested all electrical components on the inside unit. All tested within manufacturer specifications. Client needed filter change . Client elected to have one provided to them. I changed filter Aprilaire 210. I tested all electrical components on the outside unit. All tested within manufacturer specifications. Unit was cooling upon departure.
I performed a heating maintenance on a 2021 gas system. I checked amps, capacitors, filter, electrical, and safeties. The system is heating inside of manufacture specifications. I proposed options for surge protection and upgrading his filtration. Filter currently has a 1” gap at the top allowing dust to bypass the filter. Customer has a generator with no need for the surge protector and was undecided on the filter upgrade.
Upon arrival client stated that he turned the heat on last night and it came on for a few minutes then shut off and wouldn’t come back on. He then turned the thermostat to cool to see if the unit would come on and it did. I started by changing he thermostat over to heat mode and heard the click for heating but no fan or heat was being provided to the home. I went into the attic and tested the heat strips and no power was being applied to them or tithe fan. I jumped the R terminal to W to provide a call for her and everything came on and tested within manufacturer specifications. I then proceeded to the thermostat where I jumped R to W again to insure all wiring was good. After jumping it at the thermostat the system came on and was providing heat to the home. That indicated hat the thermostat was malfunctioning. I presented our client with my findings and he elected to have a new thermostat installed. I installed the T6 pro thermostat and tested all modes to insure proper function. Uni
Preformed heat maintenance on a single system heat pump zoned 2022. Tested all electrical components on inside unit. All tested within manufacturer specifications. I did find that there was some growth forming inside the blower compartment. I left estimates to have all uv light installed along with a Aprilaire conversion kit. I tested all electrical components on the outside unit. All tested within manufacturer specifications. Unit was heating upon departure.
On site for heating maintenance on two system 2019 Goodman furnaces. Homeowner stated all was well with regards to normal system operation. Begin heating maintenance as scheduled. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested for gas leaks 6. Tested functionality and cleaned flame sensor 7. Tested functionality and cleaned pressure switches and ports 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Tested functionality and visually inspected surface igniter 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. All was well with normal heating operation. I did check some cooling components since this is our first visit here. I found bad capacitors on both units. The downstairs was testing low and the upstairs was completely dead. T
Preformed dryer vent cleaning and changed out 60 amp breaker on air handler. Presented before and after photos to client. Client was satisfied with results. Preformed heating maintenance on a single system heat pump 2019. Tested all electrical components on the inside unit. All tested within manufacturer specifications. I tested all electrical components on the outside unit. All electrical components tested within manufacturer specifications. When I tested the breaker to turn off the air handler I found that it was faulty. When turning it back on it wouldn’t send power to the unit, unless I pressed the on handled more. This was not allowing it to make a good connection. Homeowner elected to have it replaced. Unit was heating upon departure. 2 POLE CIRCUIT BREAKER 35 - 60 AMP BREAKERS FAIL IF OVERHEATED OR REPEATEDLY FLIPPED AND WILL NEED TO BE REPLACED. MOST BREAKERS ARE NOT UNIVERSAL AND MIGHT NEED TO BE SPECIAL ORDERED, DEPENDING ON THE PANEL. SPECIAL ORDERS MAY INCUR AN ADDED CHA
Preformed heating maintenance on a single system heat pump 2020. I tested all electrical components on the inside unit. All tested within manufacturer specifications. I did however find that the return ducts, plenum boxes and blower wheel to have a good amount of dust/debris. I left estimates to have all of those concerns addressed. The supply temp to the house was at 134 degrees and 70 return. I tested all electrical components on the outside unit and all tested within manufacturer specifications. The start amps on the compressor were reading over manufacturer specifications. I left estimates to have that concern addressed as well. Unit was heating upon departure.
Upon arrival client stated that water was coming out of the unit onto the floor. I tested the drain line and there was a minor blockage causing the water to back up into the unit. I removed the blockage and the water was drain properly. I then investigated why the float switch did not engage when the water backed up. I found that the float switch head was none operational. I presented the client with the issue and she elected to have the head changed out to a new one. I installed the new float switch head and tested it. The float switch is now working properly. Unit was cooling upon departure
I performed a heating maintenance on heat pump systems from 2019. I checked amps, capacitors, filters, electrical, cleanliness, and safeties. I noticed that one of the ducts is coming off of the main unit. This is causing condensation to form and drip down the plenum. The smaller unit is in need of a hard start kit to assist the compressor. It is making a rough sounding noise when starting up. I observed that the outdoor units do not have surge protection. With winter right around the corner, I advise these safeties to be installed to help protect the equipment.
I performed a heating maintenance on a zoned 2020 gas system. I checked amps, filter, cleanliness, electrical, and safeties. I noticed the ducts were beginning to have enough build up to become an issue. I noticed there were air cleaning devices around the house and presented the air scrubber. The plenum for the upstairs zone is coming apart. This is causing the unit to heat and cool the attic space. Customer wants to renew membership. Customer became unavailable and left for work before I could collect. We will need to reach out in the morning to collect for renewal.
Kelsie built estimates in office and communicated with the client via call and text to schedule work.
We removed the x13 blower motor, cleaned the blower assembly to the best of our abilities, and installed a new blower motor. We tested the system to ensure proper operation. System is cooling upon departure.
Arrived on site for heating maintenance on 2019 carrier furnace. Homeowner stated all was well with normal system operation. Began scheduled inspection. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested for gas leaks- found gas leak at gas flex connection 6. Tested functionality and cleaned flame sensor 7. Tested functionality and cleaned pressure switches and ports 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Tested functionality and visually inspected surface igniter 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. Found gas leak at gas flex connection. I was able to tighten the connection and the gas leak went away. Extensively bubble tested gas line and found no further issues. Discussed blower cleaning with homeowner to
Preformed condenser combing. Before and after pictures have been uploaded. Power was restored to the unit upon departure.
