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Am so appreciative of the quality of time and expertise that went into the installation. Beginning with my initial call that was answered on a Saturday night followed by a Sunday consultation and Wednesday installation, Everyone with Adon provided exceptional customer service. The owner is fully involved and truly wants to do a great job for the customer. Am also pleased to support a local business vs a behemoth company where only sales matter. Many thanks to everyone at Adon for their kindness, assistance, professionalism and quality of service.
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Frank was fantastic! He made sure we understood everything and answered all questions throughout the entire visit. He went above and beyond to ensure our units were serviced and that everything looked great.
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Charles was very friendly and explained everything throughly. He was here with a quickness too! Look forward to having him do our future AC work. He went over and beyond. Thank You Charles!
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These guys are amazing! Came out same day! Alex was very thorough! Had another company come out first. They told me the part needed was no where to be found and wanted to charge me 3-4K for a brand new air handler. Alex and team found the part and provided discount! Wish I would have called them first! Ty Alex and team!
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Our heat pump was not working properly. I called Adon and they sent Charles. We are very pleased he was able to fix the issue. Our breaker and wires were burnt. He replaced them, now we have heat. He sat down and explained everything.
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Charles explained everything thoroughly and walked me through repair.
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Technician was prompt and polite. He seemed to be very knowledgeable and had no issues answering my questions about the unit. Very good experience that will have us coming back for future service needs.
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Overall Experience
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Overall Experience
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Overall Experience
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Arrived at our clients home to inspect the newly installed equipment. The builder added a 3 ton outdoor condenser and a 2.5 ton indoor evaporator coil with a 3 ton furnace. The unit is installed properly with a single 16” return duct and they added the new unit to supply air to all 4 bedrooms and the 3 full bathrooms of the home. I took a video of the duct work in the attic and showed this to Larry. What I found is that the new unit has adequate return air but it is not connected into any of the corresponding bedrooms, this single return is only returning air from the hallway and not from the master area at all. Is is also missing surrounding attic insulation around the return box. The existing bedroom returns are still connected to the larger 5 Ton Unit. I explained to Larry that even though the return air is enough for the size of the equipment it presents a “comfort” problem with uneven distribution and overall cycle of air. I also found the new attic unit to be without a water shut
Arrived on site, homeowner stated all was well with regards to normal unit operation. Performed dryer vent cleaning and showed homeowner pictures and videos of finished work. Performed heat maintenance on 2018 Armstrong furnace. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. Replaced by homeowner recently. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Inspected igniter and flame sensors 15. Measured inducer motor amp and tested pressure sensor All was well with normal operation of furnace. Unit in good working order up
Preformed heat maintenance. We tested all electrical components on the air handler. We noticed the heat strips were not coming on. Upon further inspection we noticed the heat kit was missing two wires. We wired them to the heat kit correctly and now all electrical components were testing within manufacturer specifications. We proceeded outside to check the outside unit compressor and fan start amps and electrical components. All tested within manufacturer specifications. Unit was cooling upon departure.
Returned to clients home to preform replacement of their gas valve in the attic furnace. Completed work and presented client with before and after photos. Client was satisfied with work preformed. Tested unit to insure everything g was in working order. Client wanted to have an estimate built to relocate his supply in his master bathroom toilet room to his master bedroom closet. Provided estimate for relocation of supply. Unit was cooling upon departure
Preformed heating maintenance on 2 systems Goodman gas furnaces. I tested all electrical components on the inside units. All tested within manufacturer specifications. All safeties tested within manufacturer specifications on both units. I noticed on the downstairs blower and return plenum and duct work there were heavy dust build up on both. I also noticed the units did not have surge protection. After running my air advice report I found that the home could benefit on installing an air scrubber on the downstairs unit. I provided estimates for duct cleaning level 2(downstairs unit), air scrubber, full system surge protection on both units and a blower wheel cleaning( downstairs unit). Systems were cooling upon departure.
Performed 2 system maintenance on gas systems. On the down stairs unit all electrical components and safeties test within manufacturer specifications. The blower wheel was having dust/debris build up. The upstairs unit we tested all electrical components and safeties. All safeties tested within manufacturer specifications. We all components beside the gas valve tested within manufacturer specifications. We found a gas leak at the gas valve. Also the blower wheel for the upstairs unit has dust/debris build up on it. We noticed the units did not have surge protection. We offered full system surge protection, new gas vale and blower wheel cleanings for the upstairs and downstairs units. Client elected to have the gas valve changed out. Client is having full home surge protection installed later this year and wasn’t interested in the hvac surge protection. Client also stated that he would like to hold off on the blower wheel cleanings until the spring. Units were cooling upon departure.
I arrived at our clients home for a single system replacement estimate. Our client has a grounded compressor outside of manufacturer warranty. We discussed how he would need to replace the full system to match to for efficiency and due to the refrigerant being phased out. We discussed the different types of equipment and he requested estimated for 2 stage and variable speed equipment. I proceeded into the attic and evaluated adding additional return air and air purification with the equipment. We agreed on a space to add return air to help the equipment breathe and overall comfort of the home. I created 2 estimated and discussed them with the Bennett’s. They are looking to replace the equipment the first of the year. I will also include attic insulation on a finalized estimate at that time. They are aware that our estimate is only good for 30 days.
Upon arrival, I found no immediate signs of a noise nor what system I should be diagnosing. After some general checks, I was able to determine that the downstairs unit is the one causing the noises. I began diagnosing and found the system is running on a lower than normal suction pressure. The filters on both systems are severely dirty. This is suffocating the units. The downstairs is in a worse state than the upstairs unit. It is currently freezing the evaporator coil. While checking the downstairs indoor unit, I came across the variable speed blower motor not revving up or down in response to static pressure change. This is likely due to a damaged ecm module because of the dirty filter. The capacitor on the downstairs outdoor unit tested 29/45. This is critically low. Both of the outdoor units are in need of cleaning and contactors. I gave the customer options to address these issues and he declined at the time of service. I emailed the options to the supplied email.
This estimate is to add the Leak sealant first and add additional refrigerant as needed. If the system only requires less than 3 pounds, we will not charge the client for refrigerant not used. As a reminder there is no warranty nor guarantee on the leak seal or the refrigerant used. This is due to the unknown future demand put onto the equipment. If the equipment needs to work harder, it may stress the components and cause the existing leak to become bigger. Leak seal can often times last for as long as a year or more, depending on overall usage of the equipment. Returned to the property to inject the leak sealant and adding additional refrigerant to the system. The system took 2 lbs 13oz just under the estimated 3lbs. After injecting the leak sealant and letting the unit run I discussed with the tenant the importance of replacing the filter regularly and also how to properly set and use the thermostat. She did provide a filter to be installed today. The unit is cooling properly on de
Preformed heating maintenance on a single system heat pump. Tested all electrical components on the inside unit. All tested within manufacturer specifications. We did notice that the unit has growth forming in the evaporator pan and blower wiring. We are recommending a uv light and air scrubber to be installed. We proceeded to the outside unit to test all electrical components. All electrical components tested within manufacturer specifications. The start and run amps for he compressor and fan motors were testing within manufacturer specifications. We noticed the unit does not have surge protection. We are recommending two surge protectors for the inside and outside units. Unit was cooling upon departure.
Arrived on site for heating maintenance, on 2023 Heatpump and 2025 mini split. 1. Visually inspected condenser coil for debris/ dirty. Found to be pretty dirty with dust and debris 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Inspected drain lines and treated to prevent blockages 15. Rinsed condenser units to promote heat exchange 16. Checked heat strips for functionality working as intended.
I arrived at our clients home for the upstairs unit not coming on and the thermostat was unresponsive. Our client showed me exactly which thermostat was blank and I proceeded to check voltage. It was not receiving any power. I proceeded upstairs to the attic and diagnosed a failed water safety switch. It had some evidence of water but the drain line was currently empty. I proceeded to replace the failed component under parts and labor warranty. Once replaced I tested the unit to ensure it was working properly. The set point was 78° so I turned it down and confirmed it was cooling properly. Client is only responsible for the dispatch fee today.
I arrived to the unit not cooling properly. I proceeded to the thermostat and confirmed it was on and running. The Tenant let me know she had only been in the home for about a week and the system struggled to maintain a 74º set point. I found the filter for the unit to be extremely dirty causing complete air restriction. I then proceeded outside and found the compressor to be partially frozen. I diagnosed a failed capacitor and called Jonathan. I explained my finding to him and we discussed how i needed to replace the capacitor and further test the system to identify if it was low or had a leak. He agreed to replace the capacitor today as well as sign up for our preventative maintenance plan. I replaced the capacitor and proceeded to let the unit run for 15/20 mins. I did identify the unit to be low on refrigerant. I went back inside and proceeded to preform a courtesy leak search. I found the leak on the underside of the evaporator coil. Due to it already being past 5pm on a Friday I
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Inspected drain lines and treated to prevent blockages 15. Rinsed condenser unit to promote heat exchange 16. Replaced and dated filters 17. Tested capacitor and contactor. Contactor was testing within manufacture specs with little to no signs of pitting/burning. Capacitor however was testing low and is 4 years old. Advised replacement to avoid system failure. Homeowner elected to continue to monitor the capacitor as he has a lot
