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Am so appreciative of the quality of time and expertise that went into the installation. Beginning with my initial call that was answered on a Saturday night followed by a Sunday consultation and Wednesday installation, Everyone with Adon provided exceptional customer service. The owner is fully involved and truly wants to do a great job for the customer. Am also pleased to support a local business vs a behemoth company where only sales matter. Many thanks to everyone at Adon for their kindness, assistance, professionalism and quality of service.
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Frank was fantastic! He made sure we understood everything and answered all questions throughout the entire visit. He went above and beyond to ensure our units were serviced and that everything looked great.
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Charles was very friendly and explained everything throughly. He was here with a quickness too! Look forward to having him do our future AC work. He went over and beyond. Thank You Charles!
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These guys are amazing! Came out same day! Alex was very thorough! Had another company come out first. They told me the part needed was no where to be found and wanted to charge me 3-4K for a brand new air handler. Alex and team found the part and provided discount! Wish I would have called them first! Ty Alex and team!
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Our heat pump was not working properly. I called Adon and they sent Charles. We are very pleased he was able to fix the issue. Our breaker and wires were burnt. He replaced them, now we have heat. He sat down and explained everything.
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Charles explained everything thoroughly and walked me through repair.
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Technician was prompt and polite. He seemed to be very knowledgeable and had no issues answering my questions about the unit. Very good experience that will have us coming back for future service needs.
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Preformed dryer vent cleaning. Presented before and after pictures of work completed. Preformed 2 system maintenance on gas systems. 2014. I tested all electrical components and safeties for both units. All tested within manufacture specifications. I did notice both blower wheels are dirty and could benefit from a cleaning. Client did not have filters for me to change at this time 20x30x5. Units were cooling upon departure.
Arrived on site for QC visit on new install. Started inside at t-stat (Trane) turned system down to check over unit. System is level all wiring is good no error codes. Getting over 20 degree temp split in cooling. Drain line is draining at this time. System is clean and operating as designed. Outside unit is level all electrical components are good and tight. All components are operating as designed. Pressures were within manufacturer specifications. Tested normal heating operation and heat strips without issue. Air balanced system by pinching off master bedroom and closets to push more air to bedrooms in the back of the house. System in good working order upon departure. Thank you for your time.
Preformed heating maintenance on a single system heat pump 2021. I tested all electrical components and heat kit on the inside unit. All tested within manufacturer specifications. Temp being supplied to the home was 110 and rising. Return temp to the unit was at 78 degrees. I changed the filter for the client 20x25x4. I did notice that the ducts could benefit from having them cleaned. I proceeded outside where I tested all run and start amps for the compressor and fan motor, along with all the electrical components. All tested within manufacturer specifications. Except for the compressor start amps. They were starting at over 100 amps, rated manufacturer specifications are 83 amps on start up. I also noticed the unit did not have surge protection. I offered estimates for all concerns. Client elected to have hard start kit installed. After installing the hard start kit, I tested the unit’s compressor start amps again and they were now starting at 35 amps. Unit was cooling upon departure
Arrived on site for heating maintenance on 2017 Armstrong air furnace. Homeowner stated he was smelling a dusty smell when the unit kicked on. I asked the homeowner if it was more of a dirty sock smell and he confirmed. I started by cracking open the evaporator coil and inspecting. I noticed a very slight amount of debris around the evaporator and I could not notice any smell coming from the evaporator when I put my head in there. Inspected plenums and noticed a large amount of dust buildup. Proceeded with maintenance as scheduled. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested for gas leaks 6. Tested functionality and cleaned flame sensor 7. Tested functionality and cleaned pressure switches and ports 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Tested functionality and visually ins
Arrived on site for no cool, due to clogged drain line. Homeowner noticed water coming out of the secondary drain line. Homeowner stated everything else was working well to his knowledge. Began inspection at vent stack and noticed there was no water. This is likely because the homeowner had the unit off for sometime and it could drain slowly. I then tested the drain line by pouring half a gallon down the drain line and sure enough it backed up to the vent stack. Perform cursory inspection of outdoor unit and found nothing of immediate concern, however, we will need to further inspect when we come back out for the maintenance. Discussed possible options for drain line unclogging including blowout valve and float switch. Homeowner elected for a level one drain clearing and maintenance performed drain line clearing, including blowing out the drain line with nitrogen and disassembling the upstairs sink where the drain line ties in and cleaning out any blockages I could find there. Showed v
Upon arrival, I found a 2020 gas system operating normally. I began running tests and found the system not making a noise. Customer produced a video of the issue. It appears the module is failing on the X13 blower motor. Customer had the control board replaced last year. I thoroughly examined the system. I found that the system does not have enough return air, the condenser fan motor is squeaking upon start up, the capacitor on the outdoor unit is under manufacture specification, and I offered surge protectors for the indoor/outdoor units. The furnace is under warranty until 2026 and the outdoor has an expired warranty. I provided an option to address these issues. Customer would like to wait until Thursday before deciding.
Upon arrival, I found the breaker to the outdoor unit tripped in the main panel. I reset the outdoor unit and tested the starting amps. It is pulling almost twice the rated. I reached out to the landlord to speak on options. I attempted to get it started with a hard start kit. The compressor still would not start. I reached back out to the landlord about compressor replacement. The lead time I received from the supply house was 7-10 days. The compressor is on order and set to arrive in Allen.
I preformed a single system heat maintenance on a 2021 heat hump. On my inspection of the thermostat I found that there was no power being supplied to the thermostat. I then proceeded up to the attic where I found that there was a breaker tripped in the air handler. When I turned it back on the breaker wasn’t receiving 240 volts. I then checked the main breaker box and found that the furnace breaker was tripped. I reset the breaker and proceeded back up to the attic to find a blown fuse. I replaced the fuse and restored power. Everything was working at first, then after a few minutes of running the unit tripped the main breaker again. I found the heat sequencers to be faulty causing the unit to trip the main breaker. I unwired the heat sequencers from the unit and provided a call for just heat using the heat pump. The heat pump is working properly. Upon further inspection of the unit I found the return duct, blower wheel and plenum boxes to be extremely dusty. I proceeded outside to ch
Preformed single system heat maintenance on 2021 Trane heat pump. I tested all electrical components on the inside unit. All tested within manufacturer specifications. Client needed filter change . Client elected to have one provided to them. I changed filter Aprilaire 210. I tested all electrical components on the outside unit. All tested within manufacturer specifications. Unit was cooling upon departure.
I performed a heating maintenance on a 2021 gas system. I checked amps, capacitors, filter, electrical, and safeties. The system is heating inside of manufacture specifications. I proposed options for surge protection and upgrading his filtration. Filter currently has a 1” gap at the top allowing dust to bypass the filter. Customer has a generator with no need for the surge protector and was undecided on the filter upgrade.
Upon arrival client stated that he turned the heat on last night and it came on for a few minutes then shut off and wouldn’t come back on. He then turned the thermostat to cool to see if the unit would come on and it did. I started by changing he thermostat over to heat mode and heard the click for heating but no fan or heat was being provided to the home. I went into the attic and tested the heat strips and no power was being applied to them or tithe fan. I jumped the R terminal to W to provide a call for her and everything came on and tested within manufacturer specifications. I then proceeded to the thermostat where I jumped R to W again to insure all wiring was good. After jumping it at the thermostat the system came on and was providing heat to the home. That indicated hat the thermostat was malfunctioning. I presented our client with my findings and he elected to have a new thermostat installed. I installed the T6 pro thermostat and tested all modes to insure proper function. Uni
Preformed heat maintenance on a single system heat pump zoned 2022. Tested all electrical components on inside unit. All tested within manufacturer specifications. I did find that there was some growth forming inside the blower compartment. I left estimates to have all uv light installed along with a Aprilaire conversion kit. I tested all electrical components on the outside unit. All tested within manufacturer specifications. Unit was heating upon departure.
On site for heating maintenance on two system 2019 Goodman furnaces. Homeowner stated all was well with regards to normal system operation. Begin heating maintenance as scheduled. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested for gas leaks 6. Tested functionality and cleaned flame sensor 7. Tested functionality and cleaned pressure switches and ports 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Tested functionality and visually inspected surface igniter 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. All was well with normal heating operation. I did check some cooling components since this is our first visit here. I found bad capacitors on both units. The downstairs was testing low and the upstairs was completely dead. T
Preformed dryer vent cleaning and changed out 60 amp breaker on air handler. Presented before and after photos to client. Client was satisfied with results. Preformed heating maintenance on a single system heat pump 2019. Tested all electrical components on the inside unit. All tested within manufacturer specifications. I tested all electrical components on the outside unit. All electrical components tested within manufacturer specifications. When I tested the breaker to turn off the air handler I found that it was faulty. When turning it back on it wouldn’t send power to the unit, unless I pressed the on handled more. This was not allowing it to make a good connection. Homeowner elected to have it replaced. Unit was heating upon departure. 2 POLE CIRCUIT BREAKER 35 - 60 AMP BREAKERS FAIL IF OVERHEATED OR REPEATEDLY FLIPPED AND WILL NEED TO BE REPLACED. MOST BREAKERS ARE NOT UNIVERSAL AND MIGHT NEED TO BE SPECIAL ORDERED, DEPENDING ON THE PANEL. SPECIAL ORDERS MAY INCUR AN ADDED CHA
