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Am so appreciative of the quality of time and expertise that went into the installation. Beginning with my initial call that was answered on a Saturday night followed by a Sunday consultation and Wednesday installation, Everyone with Adon provided exceptional customer service. The owner is fully involved and truly wants to do a great job for the customer. Am also pleased to support a local business vs a behemoth company where only sales matter. Many thanks to everyone at Adon for their kindness, assistance, professionalism and quality of service.
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Frank was fantastic! He made sure we understood everything and answered all questions throughout the entire visit. He went above and beyond to ensure our units were serviced and that everything looked great.
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Charles was very friendly and explained everything throughly. He was here with a quickness too! Look forward to having him do our future AC work. He went over and beyond. Thank You Charles!
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These guys are amazing! Came out same day! Alex was very thorough! Had another company come out first. They told me the part needed was no where to be found and wanted to charge me 3-4K for a brand new air handler. Alex and team found the part and provided discount! Wish I would have called them first! Ty Alex and team!
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Our heat pump was not working properly. I called Adon and they sent Charles. We are very pleased he was able to fix the issue. Our breaker and wires were burnt. He replaced them, now we have heat. He sat down and explained everything.
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Charles explained everything thoroughly and walked me through repair.
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Technician was prompt and polite. He seemed to be very knowledgeable and had no issues answering my questions about the unit. Very good experience that will have us coming back for future service needs.
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Overall Experience
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Overall Experience
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Overall Experience
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Upon arrival, I discovered that in a call for heating the outdoor unit would begin cooling. I checked my O wire outside, and I found voltage on it when there shouldn’t be. This indicated that there is a short in the wiring. I checked all of the spare wires to common with all of the wires unhooked from the defrost board. They all had voltage on them with them not being used at the airhandler. This narrowed my search to the wire going to the outdoor unit. I could not locate an obvious short, and I even checked the conduit outside that had water in it. I completely removed the conduit and checked again. I still found that all of the spare wires are shorted. I wired the defrost board back up and it failed. I unhooked O to allow it to heat, and I jumped power from Y to the contactor because it quit passing power. I cycled the unit to ensure it would shut off when satisfied. System is temporarily heating with defrost board bypassed and O unhooked. Customer approved rework for warranty defros
Preformed single system maintenance on a 2022 heat pump. I tested all electrical components on the inside unit. All tested within manufacturer specification. Filter was recently changed by client. 20x20x4. I tested all electrical components on the outside unit. All tested within manufacturer specifications, except for the start amps were starting higher than 100 amps. We would like to see the amps at about 60 amps on start up. Manufacturer rating is at 130 amps max. A hard start kit will help bring those amps down and help the compressor last longer. I provided estimate to have hard start kit installed. Unit was heating upon departure
Upon arrival heat pump was heating in regular mode. Upon further inspection I found the heat kit to be failing at the sequencers. Client elected to have heat kit replaced under warranty.
Preformed duct cleaning estimate. Offered several options to have full system cleaned. Along with having air scrubber installed and have a better filtration system installed. Client would like about a week to think it over.
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested for gas leaks 6. Tested functionality and cleaned flame sensor 7. Tested functionality and cleaned pressure switches and ports 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Tested functionality and visually inspected surface igniter 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14.Drain line tested with gallon of water for clogs and to push anything trying to solidify out Found no issues at his time unit is working well and as intended. Noticed no surge protection on unit. Recommend surge protection in order to protect equipment From surges.
Replaced blower motor and performed blower wheel cleaning. Tested and found heat to be working as intended pictures on other invoice.
Arrived on site, for no heat on electric heat unit. Found blower motor seized buzzing and refusing to spin. Found very substantial amount of dust build up on blower wheel. This is likely a major contributing factor to the blower wheel seizeing up. As dust on the blower wheel causes drag which causes the motor to work harder and ultimately shorten the life of the motor. Tested electric heat for power and resistance and found no issues. Tenet relayed information to the land lord and elected to replace the motor and wash the blower wheel give the new motor the best chance. Performed blower wheel cleaning and replaced motor. Tested heat strips to ensure they were still functioning properly and found no issues. Unit in good working order upon departure.
I arrived and replaced the zone board. After tested, I reached out to tech support for some clarification on things. With tech supports help, I was able to get the programming corrected and tested the emergency heat. The system is now able to heat with the heat pump and electric heat. I tested the zoning and found that the downstairs hardly gets air when both zones are operating. I advised the customer to leave the down stairs thermostat on 75 and upstairs on 71 to allow the downstairs to run by itself. This will give better airflow by not sharing it with another zone. System is heating in both cycles upon departure.
Upon arrival, I found that the unit was completely empty of refrigerant. I visually discovered oil in the airhandler from a leaking evaporator coil. I spoke with the home owner about options to address, and we came to the conclusion that system replacement would be the best options for them. The emergency heat is active and keeping the home warm. We are scheduled to return 1/29 between 10am-12pm to go over replacement options.
Upon arrival found that the power switch in the attic was off. Showed client and had the switch labeled. Also showed the client a couple options for having ducts cleaned, blower wheel and adding a Aprilaire conversion kit. Client decided to go with cleanings and conversion kit
Upon arrival i found the blower motor to not be running. I tested the capacitor on the fan and found it to have failed not allowing the motor to start up. Client wanted to go ahead with repair. After repair heating is working correctly. Also offered cleanings due to the condition of the blower wheel. 7.5 MFD RUN CAPACITOR REPLACEMENT SIMILAR TO A BATTERY, CAPACITORS HELP START MOTORS BY STORING CURRENT. A DAMAGED CAPACITOR CAN DAMAGE THE MOTOR IF NOT SERVICED. REGULAR MAINTENANCE IS ENCOURAGED.
Homeowner stated thermostat was stuck in a boot loop and breaker to outdoor unit was tripped and would not go back after he attempted a power cycle. All this happened after a power outage this morning. Informed homeowner this would need to be replaced by an electrician. Began inspection at indoor 2018 furnace Lennox 3 ton. Started by jumping R to W bypassing the thermostat and unit completed heating cycle and continued to run for 30 minutes. Further tested unit to ensure that the circuit board was still functioning properly, and it was only the thermostat that was affected. I was able to confirm 100% that the thermostat was at fault. I will not be able to further test the outdoor unit until the breaker issue is addressed, however, I did notice a good amount of dust and debris in the outdoor coils restricting airflow. This will cause undo stress on the compressor and electrical components. I also noticed a decent amount of dust on the blower wheel. This creates drag, causing the motor t
Performed a complete heating system maintenance and inspection. communicating 2023 Gas system. Inspected and tested all electrical components and safety controls on the indoor unit; all components tested within manufacturer specifications. Verified system temperatures: return air temperature measured at 71°F; supply air temperature measured at 107°F and rising. Confirmed air filter was recently replaced by client; filter size is 16” x 25” x 4”. And 20x25x4 Aprilaire I visually inspected the outdoor unit, The outdoor unit was in good condition Confirmed system was operating properly and heating upon departure. System Status: Operating normally at time of service.
Preformed single system heat maintenance on a 2014 Lennox heat pump. I tested all electrical components on he inside air handler. All tested within manufacturer specifications. I did notice some build up on he blower wheel. It could benefit from a cleaning. I proceeded outside to test all electrical components, start and run amps on the compressor. All tested within manufacturer specifications, except for the fan run capacitor. It is failing at 6.5MFd/7.5MFd. I also noticed the unit did not have any type of surge protection. I provided estimates for all cleanings and concerns to be addressed. Client had run capacitor for the fan replaced today. Unit was heating upon departure
