Adon has a great process when it comes to scheduling and communication. They were very professional and gave a great price to do maintenance on our system. I would use them again.
Overall Experience
Quality
Price
Convenience
The service tech was extremely informative and spent a good amount of time going over our systems.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Was very impressed with the professional work performed at my home by Frank today.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I arrived at our clients home for a two system cooling maintenance inspection. I began by replacing both air filters in the attic. I then proceeded outside to test and inspect the electrical components for both outdoor units. I found the downstairs unit capacitor, and contactor to be near failure. I showed this to our client and he elected to replace both of these components under warranty after the repair was completed The compressor start amps were still exceedingly high. I showed our client the advantage of having a hard start kit with the reduced amps. He declined to have this added to his unit at this time. I did wash both outdoor condensers as part of maintenance. Then proceeded upstairs to inspect the blower wheels for both attic units. Both Have dust accumulated on the wheels. I showed this to our client and he elected to monitor them at this time. Both units are cooling on departure.
Scope of Work: American Standard XR17 Single-Speed Air Conditioner (Heat Pump) Installation – 2025 SEER2 Compliant Equipment Details: • Outdoor Unit: American Standard XR17 (Model: ) – Heat Pump • Air Handler: American Standard with integrated heat kit • Thermostat: American Standard Wi-Fi Thermostat, compatible with the American Standard Home App • Capacity: 4 Ton • Compressor Type: American Standard Climatuff Single-Stage Speed Compressor ⸻ Included Warranties: Manufacturer Warranties: • Compressor: 10-Year Manufacturer Warranty • Parts: 10-Year mManufacturer Warranty • Pressure Warranty: 10-Year Warranty Labor Warranty: • 10-Year Labor Warranty through JB Warranty & Associates • Equipment Registration Handled by Adon CPS ⸻ Adon Care Club Maintenance Plan: • 1-Year Seasonal Maintenance: • Spring and Fall safety checks • Helps protect the manufacturer warranty • Prolongs the life of the cooling and heating system ⸻ Quality Control: • Post-Installation Quality C
Performed a 3 system ductwork cleaning ( gas ),,, all return plenums are very dirty, ductwork is very dusty,, blower motors are also dusty,,some return/ supply vents are high ( will need a tall ladder), highly recommended a duct cleaning on all systems .
Homeowner stated that they had someone else diagnosing their unit,, they were told the blower motor was out and they just wanted to verify it. We started diagnostic at the indoor unit ( heat pump), thermostat was set to heat, noticed the blower motor going on/ off,, verified high voltage coming in , had 240 v needed to power the blower motor and also verified low voltage (27 volts ) power signal to cool ,, had both verified. Blower motor needs to be replaced,, homeowner is aware that we can’t guarantee proper system operation after blower replacement,, that there might be some other issues .
Homeowner stated that there is a weird smell, specially on one room ( son’s room), there are 2 gas units at this address, both units are from 2006 ,,according to customer they have never been serviced, both units have extremely dirty return plenum/ ductwork, we also noticed blower motors are very dusty and some buildup on blower wheels/ supply vents and return vents are very dirty as well ,,we highly recommended a duct cleaning, blower cleaning,,,we also recommended a thorough inspection on both units ( maintenance),to verify/ inspect all components/ safety switches ( cooling/ heating) are working properly.
Performed a 1 system spring maintenance ( gas). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor,,,recommended a hard start kit to extend the life on the compressor and also a surge protector to prevent any over current. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines., recommended a blow out valve , 16. Washed condenser unit. Unit is cooling properly,, found no issues/ concerns at this time. Will send estimates for recommendations.
Arrived at home for two system heat maintenance inspection. Our client provided filters to be replaced today. After replacing the filters, I proceeded to test and inspect both furnished units. I began by first clean the flame sensor, pressure, switch, ports, and cleaned out the furnace cabinet. I also did a visual inspection on both blower motors and found them to be clean at this time. I tested to ensure that the fire safety for both furnaces were working properly as well as tested inducer and blower motors for each unit. Everything passed inspection today. I discussed protecting equipment with surge protection but our client. Declined at this time. Both units are running properly on departure
Returned to suite due to clients concern of water leaking from ceiling. I found that the return plenum box was not sealed with mastic and all 4 corners of the box were not sealed. These corners correspond with the wet spot on the ceiling tiles. Our client elected to seal the plenum box on the exterior side to help prevent future water leakage. I showed our client pictures and let him know it would take about 48 hours to completely dry. No leaks found on rooftop at this time.
Arrived for single rut heat maintenance inspection. Began by replacing air filters inside the suite for our clients. Once replaced I proceeded to the unit. I tested and checked all electrical components and ensured the electric strip heat was working properly. I found the control board of the unit to have corrosion on it and 2 legs of electric strip heat are very high. The blower motor is also over amping its recommended specification. I showed this to our client and he elected to monitor the unit for now. And potentially replace the entire system when failure occurs. I did I for him that his unit is the only unit without gas heat and upgrading to heat would be an option when replacing the unit.
I arrived for a single system maintenance inspection. The board president informed me of a noise issue from the unit. I began first by doing a visual inspection on the air handler. I found the 22*22*1 filter extremely dirty and restricting airflow. This is causing the unit to make a loud noise due to airflow restriction. I showed this to our client and washed the reusable filter and let it dry completely before reinstalling it. I proceeded to inspect the electric strip heat and ensured all components were operating within manufacture specifications. I found the blower motor to be pulling high amps due to the dust on the blower wheel. I showed this to our client and we discussed cleaning the motor to ensure efficiency and life of the equipment. I then proceeded outside and tested all the electrical components and Freon pressures of the unit. Everything passed inspection today. I did also wash the condenser coil as part of today’s visit. Our client would potentially like to invest in
Preformed system, maintenance check and draw clean condensing coil and indoor unit of any dusting debris. Recommended 1) Blower motor capacitor as it was below the 6% manufacturer recommends replacing. 2) Pull and clean Blower Motor and Fan Blades. 3) 2026 V.I.P. Renewal Maintenance
Preformed 4 system maintenance on 4 single stage gas units all units operating at manufacture spec. No current issues at this time. Recommended pan treatment, and replacement on blower motor.
Performed 2 system heating maintenance. Checked amps, filters, cleanliness, electrical, and safeties. System are performing to manufacture specifications. Provided pricing for noticed issues and spoke with the customer about the end of the year special. Customer is interested in getting pricing to replace two 4 ton gas completes.
Performed visual inspection of RTU on unit and found residual oil on the outside of the condenser coil. I also check the system for refrigerant and found the circuit completely flat. Verified that condenser coil is in need of replacement, must check with local vendors for timeline of availability. I informed the POC of extended timeline of condenser coil availability and will keep them informed of future updates.
Performed 2 system heating maintenance. Checked amps, filters, cleanliness, drains, electrical, inducers, blowers, igniters, flame sensors, and safeties. Systems are heating to manufacture specifications. Concerns and suggestions 1. Suggest adding more water safety switches and doing a drain treatment. 2. Concerned about dust build up on the blowers. This causes unnecessary wear to happen to the blower motor because it is having to work harder to do its job and can result in failure. 3. Concerned about the inducer failing soon because it is not currently functioning correctly. The internal blades and catching the cage around it. This adds extra stress to the inducer and it will fail.