Adon has a great process when it comes to scheduling and communication. They were very professional and gave a great price to do maintenance on our system. I would use them again.
Overall Experience
Quality
Price
Convenience
The service tech was extremely informative and spent a good amount of time going over our systems.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Was very impressed with the professional work performed at my home by Frank today.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Upon arrival, I spoke with the homeowner about her concerns. I understood that the home is getting too cold downstairs. I noticed that the upstairs thermostat is taking in a bunch of heat from the windows resulting the unit running excessively. The system appears to have 2 air dumps downstairs. The customer would like to be able to set the thermostat and not have to worry about it being too cold. I proposed upgrading the thermostat to a smart one. I observed the refrigerant levels. The system appeared to be low. I proceeded to the attic to check in indoor equipment. I discovered that the evaporator coil is currently backwards causing an air restriction. I advised the customer to get a second opinion on me from another company to verify my findings. Also, I advised the customer to reach out to rescue air about the coil being backwards to save her some money.
I installed a variable speed blower motor and new furnace control board. Once the motor was installed, I determined that the new motor was bad out of the box. Jose brought me a new motor and I replaced it again. The system in now up and running in 2 stage. I checked refrigerant pressures. I instructed the customer to give it the weekend to run. This way we can review runtime over the course of 2 days. System cooling upon departure and dropped the thermostat 2 degrees in 2nd stage.
Arrived on site, homeowner notified me that water was coming out of the emergency drain lines on both sides of the house. Upon further inspection, I found that the drain lines were tied together draining in the upstairs bathroom. I removed the pvc that tied the drain line into the sink and replaced it with plastic tubing. We then installed blowout valves on both sides of the pipe so that we could isolate the drain. I proceeded to blowout the drain line and removed a substantial amount of sediment and algae. I then flushed and blew out the drain line repeatedly until the drain began to drain normally. We then installed and wired float switches to both units and tested them to make sure they were functioning properly. Tested extensively with additional water to ensure both sides are draining well and found them to be. We then proceeded to perform the maintenance. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades.
Returned to our clients home because the compressor was frozen over. Paul had shut the unit off earlier this morning to allow for it to thaw out. I arrived and immediately proceeded into the attic. I verified the wiring to be correct and began to further diagnose the system. I placed the unit into test mode and was not getting the proper signal outside. I diagnosed the wire to have a short and used a spare wire to send the correct signal for second stage. I also contacted TRANE tech support and ensured the blower speeds were set properly for first and second stage cooling. I ran the system in cooling and assumed the coil was completely thawed out. It was not. I had to place the unit to run in heat to melt off the residual ice on the indoor coil. Once the ice was completely melted I was able to properly test and check the refrigerant pressures on first and second stage cooling. Within 20 mins the thermostat had dropped 3º and was cooling with a 20º drop. I showed pictures and kept Paul
Upon arrival, I found the outdoor unit not coming on. I opened the panel and discovered the contactor not pulling in. I confirmed that I had 24v coming outside, but it wasn’t passing through the high pressure switch. Also, I noticed that the capacitor was bloated. I spoke with the homeowner about the options to address the issue: 1. Replace the hugh pressure switch. 2. Bypass the high pressure switch (runs the risk of damaging the system is high pressure becomes an issue) 3. Replace the capacitor 4. Do nothing. The customer opted to install a new 40/7.5 capacitor and bypass the pressure switch. After getting the system operational, I tested the system to check for further potential issues. I noticed that the outdoor unit is in need a chemical cleaning, but the customer declined further repairs.
Warranty call on upstairs gas system from 2020. Customer stated that the system isn’t cooling properly and it takes a very long time to cool the upstairs down. During my inspection I found the evaporator coil and refrigerant lines to be somewhat frozen. I informed the customer that I will turn the fan on and wait for it to thaw out. In the mean time I inspected the rest of the system to make sure there wasn’t any airflow restrictions. I also inspected the electrical wiring and found that the thermostat had the Y1 (stage 1) and Y2 (stage 2) terminals connected straight to the condenser outside which means the thermostat controls the compressor and tells it what stage to use based on demand. With that being said the variable speed furnace doesn’t recognize that the compressor has two stages so when the thermostat called for cool stage 2 the blower in the furnace stayed in stage 1 and would never kick on that second stage blower causing the system to freeze up eventually leading to the
Returned to our clients home to top of system with refrigerant. I had to wait about an hour for the rain to clear. Once cleared I proceeded to charge the unit with Freon. Once charged I took temperature measurements and ensured the system was cooling wit a 20º drop. The upstairs thermostat displayed an indoor temperature of 80º which I ensured with my temperature probe and found to be incorrect. I removed the thermostat and filled in the hole with some foam insulation. I also removed the plastic flowers that were covering the thermostat. I informed our clients that we cannot have the flowers covering the thermostat and before leaving the thermostat had settled to 76º. Paul also elected to replace the filter for the upstairs unit today. The system is cooling properly on departure.
Arrived on site, homeowner complained of unit not keeping up with the set temperature. indoor temperature around 76° while the set point was 74. I waited for a little bit to see if the unit would kick on by itself which it did, and immediately shut itself off on a float switch error. Tested drain line and found water not draining and going up the service port after the P-trap. I blew out the drain line with nitrogen and then disassembled the drain line Connection to the front bathroom sink. I found a large amount of sludge blocking the half inch nipple elbow connecting to the bathroom drain. Reassembled drain line and blew out with nitrogen again and tested with several gallons of water. Drain line is draining properly at this time. Reviewed refrigerant pressures and temperature split from supply to return and found no issues. I also found the scheduling enabled on the thermostat. Homeowner had not set up, scheduling to his comfort on the app, so I disabled the scheduling so that the
Arrived for the upstairs unit not cooling g properly. Client stated he noticed the issue a few days ago. We proceeded into the attic and measured the temperature drop. We only measured 11º drop. We then proceeded outside to the condenser unit. We connected our gauges and immediately found the pressures to be abnormal. We diagnosed a failed compressor. We informed our client of our findings and we will pick up and replace the compressor today under P&L. We are also going to proactively replace the indoor TXV for the unit. Our client is aware that the Parts and Labor warranties does not include cost of refrigerant.
Preformed cooling maintenance on single system 2015. Tested all electrical components on the inside unit in attic above the office. All electrical components tested within manufacturer specifications range. The blower wheel is pulling high amps when running due to excessive dust and debris on the blower wheel its self. Temperature across the indoor coil was 79 return and 57 supply. I treated the main drain line with total c, rinsed off the reusable filter. I proceeded outside and checked all electrical components on the outside unit. All tested with manufacturer specifications range. The run amps tested within manufacturer specification range for the compressor and fan motor. The start amps for the compressor were testing above the manufacturer specifications range. I provided estimates for a blower wheel pull and clean to help bring the blower motor amps down. Also I provided an estimate for adding a hard start kit to the outdoor unit to her assist the compressor on start up and bring
Returned today to replace upstairs capacitor. Once replaced I tested and measured the start and run amps for the compressor and outdoor fan motor. Both are still testing within manufacturer specifications. I also labeled the outdoor disconnect boxes for the homeowner for both up and downstairs units. We also discussed his existing maintenance plan and I presented the option to pay for the maintenance on a monthly basis versus all upfront. He preferred that method and elected to sign up for another year starting in January 2026. Both units are cooling on departure.
Warranty call for heat pump system not cooling properly. Upon arrival customer mentioned the drain adjustment we’ve done to get the system draining properly because the float switch kept activating. He said the last time we came out to do that repair the system ran good for a couple weeks but it started acting up again. He keeps his thermostat set to 76 during the day and 74 at night sometimes 72. Checking the alert history I noticed that around 6pm is when the float switch starts activating and goes on and off throughout the night. I also saw that the supply temperature sensor was active meaning the temperature within the system was below a set temperature that could harm the system. I checked the drain line and it’s not clogged but when I checked the blower speed it was set to 250cfm per ton, I went ahead and raised it to 350cfm per ton. With the way the speed was originally set the indoor coil was producing more condensation due to ice starting to form from lack of airflow but now
Preformed cooling maintenance on 2 systems. Tested all electrical components on the inside units. Both units tested within manufacturer specifications. Temp coming out was at 56&57 degrees supply. Changed filters for client. Treated both drain lines with total c. I proceeded outside to test both upstairs and downstairs units electrical components along with run and start amps of each unit. The upstairs unit all electrical components except for the Contactor tested within manufacturer specifications. The Contactor tested at 21.1 ohms. On the downstairs unit all electrical components tested within manufacturer specifications. The run amps for both the fan and compressor were testing within range. The start amps were exceeding the maximum range my meter could read which is over 100amps on start up. The start up amperage rating for the downstairs unit is 152.9 max. I provided estimates for both a hard start kit for the downstairs unit and a new Contactor for the upstairs unit. Client would
I performed a single system cooling maintenance. I checked amps, capacitor, filters, drains, electrical, and safeties. I noticed that the evaporator coil has some dust build up stuck in the fins. The micro channel condenser coil has oxidation present and some build up in the crevasses of the coil. I presented pricing for the cleanings. The customer would like to review the photos and decide at a later time.
Two system AC Maintenance. Homeowner said they had no issues other than high energy bills. Replaced both 20x25x1 filters. Applied total-c drain cleaner to primary drain. Neither system is retaining water and is draining properly. Both air distribution motor/wheels need to be pulled and cleaned. No float switches present. Water rinsed condenser coils. Checked all electrical components Found downstairs system condenser has pressure switch bypassed. Upstairs post coil wash delta temperature drop across the coil was 20 to 21°F Downstairs Post wash Delta temperature drop across the coil was only 14°F Priority Recommendations: - pull clean air distribution assemblies - float switches on both systems - air seal air leaks on upstairs evaporator coil - capacitor for outside equipment - hard start kits on both systems - surge protection on all components. - High voltage disconnect for outside downstairs equipment Recommend comfort advisor consultation for future replacement option. Est