Alex was a true professional and was very clear in describing our AC issue. He came out to the house at 11 pm on a Saturday night and was able to solve the problem efficiently. He also thoroughly explained all my options pertaining to fixing the problem, which was greatly appreciated.
Clarence was knowledgeable and incredibly helpful. He quickly diagnosed our issues and got them fixed just as quickly. Very friendly and professional service!
Scope of Work: -Coordinate with manufacturer to process and obtain replacement coil under parts warranty. -Remove and dispose of the existing evaporator coil. -Install new OEM Trane evaporator coil as per manufacturer specifications. -Recharge refrigerant as needed. -Pressure test and verify system integrity. -Perform system start-up and check for proper operation. Refrigerant: -This estimate includes 4 pounds of R-410A refrigerant. -Actual refrigerant usage may vary depending on how much refrigerant is still in the system. -Any additional refrigerant required will be billed accordingly at the time of service. Notes: -Parts are covered under the manufacturer’s warranty; estimate reflects labor, refrigerant, and associated materials only. -Warranty does not cover labor, refrigerant recovery/recharge, or other incidental costs. -Any unforeseen issues or additional repairs required during installation will be communicated prior to proceeding. Includes Our Care Club Membership! Joining
Upon arrival, I found the outdoor unit in lockout. I reset the outdoor unit and determined the system was low on 410a. I performed a complimentary leak search and found the leak in the evaporator coil. I had the office run the warranty and the website show that it is expired. The customer presented paperwork showing that it is registered with a 10year warranty. We will reach out to Trane tomorrow to investigate. I took pictures of the paper work and the warranty number. We will present a price for repair once warranty is verified and price is built.
R38 insulation is a high-quality thermal insulation material designed to increase energy efficiency in homes and buildings. Our R49 is 14" of Owens Corning R-49 Pink Fiberglass Insulation. - Assessment: We will first assess your property to determine the areas that need insulation and calculate the required amount of R38 insulation. - Current insulation depth: - Preparation: We'll ensure the work area is properly prepared, addressing ventilation and safety concerns as always. - Installation: R38 insulation will be carefully installed in the designated areas, using industry-standard techniques to maximize thermal resistance. Cleanup: After installation, we'll clean up the work area thoroughly, leaving it in pristine condition.
Performed cooling safety check. I checked amps, capacitor, electrical, drains, safeties, cleanliness, filters, temperature differential, and refrigerant temperature. The system is cooling well but the efficiency is being affected. I observed numerous issues. When the equipment was sold, the plenums were not included. This system needs new plenums because they are too small. This is resulting in a high static pressure and making the system seals come apart. High static pressure is a major issue and will result in a major system failure sooner. The system currently has an opening in supply side. This is causing the unit to cool the attic and may produce condensation. With past history, I recommended an additional float switch for more safety against potential water damage associated with the drains. The outdoor unit is missing pipe insulation on the suction line. This directly reduces efficiency making it cost more to run the unit. I observed some burn marks on the defrost board outdoor,
Homeowner stated that the unit wasn’t working properly,, that it wasn’t shutting off after meeting indoor temperature set on thermostat,, We set thermostat on cooling (72 degrees,, permanent hold),, noticed unit wouldn’t shut off, inspected outdoor unit, refrigerant pressures tested OK,,went back to thermostat, pulled off from the base, reseted it , tested by changing the temperature, thermostat was working properly, found no more issues at this time. Thermostat was still calibrating itself, homeowner will monitor and will call us if there is any issues.
Arrived to our clients home to review buyers inspection report. Our client showed me the report and we discussed highlighted items. I proceeded into the attic and ensured the furnace cabinet safety switch was not “disabled” it is working and operating properly. The secondary drain pan had been sealed with flex seal to prevent future water damage to the metal pan. The pan has zero evidence of rust penetration. There is no evidence of odor or smell in the unit or home.
Performed a 1 system spring maintenance ( heat pump). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty,,,return plenum/ ductwork is very dusty, highly recommended a duct cleaning. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel,,,both are dusty highly recommended a blower cleaning. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines,,,,emergency drain pan is rusted,,, seems there was some water issues in the past ,, recommended to replace it. 16. Washed condenser unit. Unit is cooling properly/ found no issues/ concerns at this time.
Homeowner stated that te unit wasn’t working,, that the thermostats were blank,,,found a blown fuse caused by a bad single pole contactor,, homeowner decided to replace it today, after replacing it we inspected the whole system, refrigerant pressures, capacitors, amp draw, temperature differential in cooling mode , found no more issues, system is working properly at this time. Recommended a duct cleaning ..( ductwork is very dirty )
Performed single system cooling maintenance. I checked amps, cleanliness, drains, ducts, electrical components, electrical connections, and refrigerant. The system is performing to manufacture specifications. I performed some work, while on site. I reconnected a supply duct, flushed the drain with a treatment, and sealed the supply plenum. I reviewed the pictures with the customer after completion. Repair the duct Seal the plenum Complementary drain treatment
Performed single system heating maintenance on a 2017 Propane Lennox system. Checked amps, filter, electrical, gas valve, cleanliness, and safeties. System is heating to manufacture specifications with recommendations for cleanings and filter upgrade. Recommendations 1. Current filtration is allowing air to bypass the filter. I recommend upgrading to the Aprilaire filter for true filtration. 2. The ducts have a reasonable amount of dust build up. I recommend cleaning the ducts to better the air quality and to kept from the rest of the system getting caked with dust. 3. The blower has an excessive amount of dust build up on the blower wheel. This causes the blower to have to work harder to perform its normal duties. This can result in premature failure.
Performed single system heating maintenance. Checked amps, capacitor, filter, refrigerant, electrical, safeties, and cleanliness. System is heating to manufacture specifications. Recommendations 1. System does not have a water safety switch. This makes the home subject to water damage if the drain becomes clogged. 2. The blower wheel is extremely filthy. This reduces efficiency and adds extra wear to the motor. 3. During start up the compressor has a huge influx of power. Rated 104 but it is pulling 130. This causes extra wear to the compressor and can lead to it shorting out or locking up. Suggest adding a hard start kit. 4. The system has growth forming under the blower motor. If this is left unaddressed it will become worse and harder to contain. Recommend adding a u/v stick to sterilize the inside of the cabinet.
Customer stated it was approximately 45 degrees when the clicking noise was occurring. It is currently 56 degrees. I examined the outdoor unit and do not hear any noises. I put the outdoor control board into error code mode and it has not given any error codes. The system is set to check defrost at 50 degrees and below. I believe the noises that the customer heard were connected to the defrost cycle.
210 filter needs to be replaced as it has a buildup of debris and dust on it. Filter was replaced December 4 fall maintenance Performed system maintenance upon service found 2 fault codes on thermostat for Err123.00 HT CFG ERR INDOOR UNIT 12/03/2024. 14:14:04 CFG008.05 IDStgMssMtch Indoor unit 12/03/2024. 14:13:59 Fault 1) Electric heat is configured in thermostat but not the airflow controller AFC and the thermostat has an active call for electric heat Fault 2) There is a mismatch between stages, discovered, and the current stages reporting. This is caused to change and dip switch setting or change in heater bank after IDU is discovered Adjust switch to show current heating options. All faults cleared and unit is running as it should.
Performed single system heating maintenance. Checked amps, filter, cleanliness, electrical, and safeties. System is heating to manufacture specifications. Suggestions and concerns 1. Insulation levels are poor. Customer would like to bring it up to R38. 2. High limit switch failed testing and needs replacement 3. Duct work is poorly designed. Recommend replacement 4. Growth inside of the supply plenum. Recommend adding Apco-x