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He is very polite and patient. Explains all the options I have and provided great service. Thanks!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Our A/C broke when the weather started to get hot. We called Adon Complete, and Charles came. He was experienced and professional. He and his crew replaced our 20-year old unit, and our system is up and running just in time for summer. I would recommend Adon Complete for all my friends and neighbors.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Arrived on site for control board replacement and QC. Replaced control board under warranty. Started inside at t-stat (Trane) turned system down to check over unit. System is level all wiring is good no error codes. Getting over 20 degree temp split. Drain line is draining at this time. System is clean and operating as designed. Outside unit is level all electrical components are good and tight. All components are operating as designed. Pressures were within manufacturer specifications. Tested normal heating operation and found no issues. Assisted homeowner in connecting to thermostat to Wi-Fi and to the app. Also showed homeowner how to replace filter. Discussed surge protection with homeowner not interested at this time. System in good working order upon departure. Thank you for your time.
Arrived on site for no heat on 2025 Trane furnace. Turned on heat in order to test unit. Blower and inducer were running, however the heating cycle would go no further. Checked all plugs and connection and found nothing of concern. Tested rollout switches, temp limit switch and blower sensors for resistance and found no issues. Found E04 error on control board. Measured voltage on pressure switch and measured nothing. Tested voltage on plug into board from pressure switch and measured nothing. Also found bent burner and I was able to bend it back into shape. However it is not perfect and will need to be replaced. Spoke with Trane tech support and he advised me that the control board was bad and would need to be replaced. Upon reassembling the unit and powering on the unit completed the heating cycle without issue. This leads me to believe it is an intermittent issue that could come back. To be proactive about the situation we will go ahead and replace the control board to prevent futur
Upon arrival, I found that it was 66 degrees in the gym area with the thermostat set to 74. I proceed to test the system is cooling and found the blower motor was no longer turning on. I verified I was getting voltage on the fan wire. This indicated a failure with the blower control/motor. We will reach out the trane to verify warranty tomorrow and produce pricing for the repair. The issue is not related to the previous work provided.
Upon arrival I found that both system’s drains are tied together. This resulted in the float switches to become tripped and shut off the cooling. I reached out to Brandon and received approval to clear the drains. I took videos, cleared the drain, and tested it afterwards. The systems are back to cooling properly. I was instructed to invoice it and send it to Brandon.
Spoke with client over the phone and created two estimates for 3 ton gas systems. I emailed both estimates to Heather. Her husband recently had surgery and did not want to schedule an in home visit at this time.
Homeowner spoke about uncomfortable areas on the upstairs. I checked the system for dampers and found none present. I presented a price to install dampers and balance the air. Customer approved and I collected a deposit for the work. The work is scheduled for 10/21/2025 with the arrival time of 8am to 9am.
We performed a 3 heating maintenances on 2015 gas systems. We checked amps, filters, electrical, gas valves, cleanliness, flame sensors, igniters, and safeties. We noticed some potential issues in all 3 systems. All 3 blowers wheels have some build up present. This hard strain to the motors and control modules. 2 of the outdoor units have heavy build up on the coil. This leads to strain on all electrical aspects of the outdoor units. The air quality check showed high particles and chemicals. We noticed a duct with a kink in it potentially causes poor air flow. The units are not currently protected from surges. We presented options to address these noticed potential issues. The customer declined all options at the time of service, and we emailed them out to the customer.
Upon arrival, I found that the sensor needing batteries was causing the error codes. After addressing that, I found that the capacitor was reading 6/70. This resulted in the compressor not turning on. I hooked a capacitor up and began testing. I determined that the unit was in need of a hard start kit, as well. I presented options to address these issues. The system is cooling upon departure.
Performed a 3 commercial system spring maintenance. Tasks performed. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor,,,condenser fan capacitor on both units are failing,,7.5/5.0 MFD ,, they need to be replaced as soon as possible,,, we also recommended to install a hard start kit on both units , it will extend the life and stress on the compressor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter,,filters are very dirty,customer will replace them later. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil,,unit #2 is extremely dirty, had 11 degrees split differential, evaporator needs to get cleaned as soon as possible. 12. Inspected blower motor/ blower wheel,,,unit #2 is extremely dirty, h
We installed the system, flushed the line, and and put a new thermostat.
I arrived at our clients home for a second opinion regarding their HVAC equipment. I met with Shonna and she educated me regarding the situation. She showed me her thermostat and attic access and I proceeded to inspect the equipment. I did ask for permission to also diagnose the system to potentially provide a fix. I found the system to be completely empty on refrigerant and other minor issues related to ductwork. I found the system to have double filter (one in the ceiling and another in the attic). I did not create an estimate for repairs due to the age and obvious signs that the system has a significant refrigerant leak. I did created 2 estimates options and will be sending them to both via email. I also addressed the email Mr. Brown sent to us 1. Outdoor Condenser Unit (brand, model, SEER2 rating, and tonnage recommended) - American Standard 15.2 SEER 5 Ton Conventional split system 2. Indoor Coil / Evaporator (brand/model, compatibility with condenser)- 5 ton Matching American
Upon arrival, I found that majority of the grills are covered in a growth. Home owner was on site during this visit. I removed 2 grills and found that the supply boots are not sealed. Also, I found that the home has high humidity. I told the customer, we need these units to run for longer periods of time and to leave the fan on auto. I measured all of the grills (review pictures for sizes), and I discussed sealing the supply boots during grill replacement. The estimate that will be provided will include sealing the supply boots. I noticed that the downstairs thermostat may be getting teased by the living room supply vent, also. All of the vents are 3 way vents.
I returned to our clients home to install two collars with dampers for the attic space. The objective is to condition the attic and help reduce the humidity in the attic and home.
Arrived to the upstairs unit not cooling properly. I first went into the attic and verified the indoor unit was on. I then proceeded outside and found that the capacitor had failed. Our technician had recommended replacement during the maintenance in June. Because the capacitor had failed it had caused the compressor to cross into a lockout due to high temperature. I took the time to cool it down and ensure it would turn on again. I called the homeowner and recommended a Hardstart kit with the replacement capacitor to help keep the compressor within normal manufacture specifications. He elected to move forward with the repair. I let the unit run and measured the temperature in the attic. It is cooling properly on departure, with a 20° drop. The outdoor fan motor had high start amps and has clear visible signs of overheating as well. I did not have a replacement motor to potentially recommend this repair but will send an estimate for its replacement.
I performed a single system maintenance on a 2009 R22 gas system. I checked amps, capacitor, filter, drains, electrical, cleanliness, and safeties. I found the ground wire for the blower motor not hooked up and a couple of loose connections on the control board. I secured the ground wire and tightened the loose connections. I noticed the unit has a 15 degree temperature drop. I informed the customer that I believe this unit has 2 years left at best. The duct work has a responsible amount of dust contributory the dirty blower motor. I advised that these should be cleaned to remove stress from the system. The customer would like to make it through summer before considering replacement. I noticed that the contactor wasn’t in the best condition, the unit had an unnecessary fan motor capacitor, and that the unit was starting with higher amps. I priced duct cleaning for the customer, installed a 2 pole contactor, and offered a hard start kit. The system is performing to the best of its abili