2nd tech to work on HVAC outage, was fixed however a bit of rainwater in the shorted the system. Quick service! Charles explained the remaining issue, which sounds as if it would have been hard to diagnose prior to the rain storm. Thank you!
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ALEX IS AMAZING! HE ARRIVED ON TIME, WAS EFFICIENT, KNOWLEDGABLE AND THOROUGH. HE WENT OUT OF HIS WAY TO PROVIDE EXCELLENT CUSTOMER SERVICE IN REPLACING DUCTS IN MY ATTIC, EXPLAINING EVERYTHING. AND EVEN HELPED ME CONTAIN THE RODENT PROBLEM THAT WAS RESPONSIBLE FOR THE PREVIOUS DUCT DAMAGE SINCE I WAS UNABLE TO CLIMB THE ATTIC LADDER MYSELF. HE WENT ABOVE AND BEYOND MY EXPECTATIONS. WHEN I HAVE ADDITIONAL DUCTWORK DONE -- HE WOULD BE MY CHOICE FOR A TECH. ALEX DESERVES A BIG RAISE!!! THANK YOU!
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Overall Experience
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Overall Experience
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He was there 10 minutes ahead of schedule and had us back up and running very quickly!
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Overall Experience
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Overall Experience
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Preformed single system cooling maintenance on a 2021 inside and 2023 outside heat pump. I tested all electrical components on the inside unit. All tested within manufacturer specifications. I did change the filter out for the client today. 20x20x1. Treated drain line with total c. Checked for cleanliness of the mechanical parts. The blower wheel and evaporator coil could benefit from a deep cleaning. I proceeded outside to test all the electrical components on the outside unit. All tested within manufacturer specifications, however the capacitor was testing on the lower ends of the manufacture specifications range at 38.12/40 mfd. The start amps of the compressor were starting higher than 100 amps the manufacturer rating is 110 max amps on start . The unit also doesn’t have any type of surge protection on it. The unit could benefit from having a hard start kit and surge protector installed. The hard start kit will help bring down the high start amps and will help prolong the life of t
Preformed overall inspection of the smell coming from the unit. We found that the best solution for the system and homeowner is to add fresh air to the system along with adding a supply and return to the attic since it is spray foamed. Without this it is causing high humidity problems and rusting a lot of the metal out. We also talked about adding Aprilaire return box to the unit. Also we check the out door condenser fan motor. The grate had broken holding the motor and needs to be addressed. Provided estimates to customer about the solutions. Unit was heat/cooling upon departure.
Arrived on site for maintenance on 2023 Trane furnace. Performed maintenance as scheduled. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested for gas leaks 6. Tested functionality and cleaned flame sensor 7. Tested functionality and cleaned pressure switches and ports 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Tested functionality and visually inspected surface igniter 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14.Drain line tested with gallon of water for clogs and to push anything trying to solidify out Found large amount of dust in return underneath unit. It is inevitable that overtime the dust will get sucked up into the unit. It is important to get this removed because dust is the number one killer of AC systems
Upon arrival, I discovered that a burning contactor causes the transformer to lose 120v out of 240v. I received approval from the customer to replace the contactor under warranty and repair the wiring. After repairing, I tested the system to ensure it was properly heating. System is heating upon departure.
Upon arrival, I discovered that a burning contactor causes the transformer to lose 120v out of 240v. I received approval from the customer to replace the contactor under warranty and repair the wiring. After repairing, I tested the system to ensure it was properly heating. System is heating upon departure.
Upon arrival, I found the unit set to emergency heat. I tested the emergency heat and discovered a loss of power to one of the circuits. I went to the main panel and found the breaker off. I turned it on and the electric heat went back to performing at full capacity. I swapped it to heat pump heating and verified that it worked. With the amount of water dripping on the outdoor unit, I did not open the panel to prevent water damage to the components. System is heating in both electric and heat pump heating upon departure.
I performed a single heating maintenance on a 2020 airhandler and 2019 410A heat pump system. I checked amps, capacitors, filters, electrical, drains, and safeties. I noticed that the airhandler has bit of build up present on blower motor. I rinsed it the best I could with water. I found that the capacitor has not been changed reading 42/45 on the compressor side. The customer is aware of the capacitor and wants to change it himself. I provided pricing to address the build up on the blower wheel. Unit was heating upon departure.
Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested for gas leaks 6. Tested functionality and cleaned flame sensor 7. Tested functionality and cleaned pressure switches and ports 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Tested functionality and visually inspected surface igniter 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14.Drain line tested with gallon of water for clogs and to push anything trying to solidify out Found large amount of dust/debris on outdoor condenser coil. Advised homeowner this will reduce efficiency and put stress on the equipment. Discussed condenser cleaning process of removing the top for better access to chemically treat and rinse coils from the inside out. Also noticed blower wheel was starting
With the returning of the smell, we will need to clean the evaporator coil again. Customer wants to move towards a permanent solution, but still does not want the Airscrubber. I presented a partial solution. This includes cleaning and a u/v stick. Collected service fee and will give it back once repair is selected.
Upon arrival, I checked main power supply at the disconnect. I discovered that there was not any power being supplied. Customer stated it was performing great, but it was turned off for the solar guys to work. The unit has not operated since then. I traced power back to the main breaker box. I located an unlabeled 50amp breaker in the off position. I turned it on and the mini split regained power. I tested the mini split in heating mode and yielded a fantastic temperature split. Customer had to leave to go back to work. I collected my dispatch and got signatures.
1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Tested capacitor and contactor (outdoor electrical) 15. Rinsed condenser unit to promote heat exchange 16. Tested emergency heat and found no issues All is well with regards to heating cycle. However, I did find that the contactor was testing very low on the condenser. This will likely need to be changed out under parts and labor warranty very soon, however, it is still testing within range, and I am unable to process a warranty
Added one pound of refrigerant to 3 head mini split. Supply temps living room 47 bedrooms 51.
Performed a 2 system spring maintenance ( heat pump). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw….main house unit failed at over 100 amps. Manufacturer rating is at 77 amps. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel. 14. Measured temperature degrees split differentia. 15. Inspected drain lines. 16. Washed condenser unit. 17. Tested contactor. On main house unit and was testing at 19ohms
Arrived on site for heating maintenance on Gree three head mini split from 2019. Homeowner stated system was not keeping up in living room area. The other two heads were in bedrooms. I washed the filters for all three heads as well as the condensing unit outside. Upon taking a temp split, I was only getting a 10° split in heating and cooling lead me to believe there’s a problem with the refrigerant levels. I did not have the mini split adapter on hand and was unable to take refrigerant pressures at this time. I then conducted a leak test on the copper lines, condensing unit, and all three heads. It was at this point I detected a leak at the living room evaporator video included. I then check the warranty status and found that it was no longer under warranty. I then discussed with the homeowner possible options for addressing the issue. I informed the homeowner that our options are very limited since it is not under warranty and 410 a equipment has been phased out and I can no longer pu
Preformed single system heating maintenance on a 2019 gas furnace. I tested all electrical components and safeties. All tested within manufacturer specifications. I checked the inside unit for cleanliness. I did find that the blower wheel was dirty. With it being dirt it can cause drag and motor failure. I was getting a supply temperature at 112 degrees with the return at 68 degrees. I changed filter for client 16x25x1. I proceeded outside to visually inspect the outdoor unit. I did notice that the condenser coils were dirt with dirt/debris, this cause can cause issues with the unit not being able to have the proper airflow and not cool the house properly, also can lead to the coils to possibly leak. I also the unit did not have any type of dedicated surge protection. By adding surge protection to the hvac unit I can help in the events of a lightning storm, black/brown out or any type of surge in power that can cause harm to the units electrical components or unit failure. Unit was hea
