2nd tech to work on HVAC outage, was fixed however a bit of rainwater in the shorted the system. Quick service! Charles explained the remaining issue, which sounds as if it would have been hard to diagnose prior to the rain storm. Thank you!
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ALEX IS AMAZING! HE ARRIVED ON TIME, WAS EFFICIENT, KNOWLEDGABLE AND THOROUGH. HE WENT OUT OF HIS WAY TO PROVIDE EXCELLENT CUSTOMER SERVICE IN REPLACING DUCTS IN MY ATTIC, EXPLAINING EVERYTHING. AND EVEN HELPED ME CONTAIN THE RODENT PROBLEM THAT WAS RESPONSIBLE FOR THE PREVIOUS DUCT DAMAGE SINCE I WAS UNABLE TO CLIMB THE ATTIC LADDER MYSELF. HE WENT ABOVE AND BEYOND MY EXPECTATIONS. WHEN I HAVE ADDITIONAL DUCTWORK DONE -- HE WOULD BE MY CHOICE FOR A TECH. ALEX DESERVES A BIG RAISE!!! THANK YOU!
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Overall Experience
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Convenience
Overall Experience
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Convenience
He was there 10 minutes ahead of schedule and had us back up and running very quickly!
Overall Experience
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Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Upon arrival, I found the outdoor unit was in a hard lock out. The manager told me that they recently replaced the filter due to it being completely compacted. I reset the hard lock out and got the system running. I checked the amps, capacitor, and refrigerant. I determined that the unit had tripped 3 times on a low pressure switch. This resulted in a hard lock out on the outdoor unit. I did not have access to the indoor unit to further evaluate.
Found that the neutral wire had come undone when the panel fell. I reconnected it and power returned.
On site for heating maintenance on 2022 Trane furnace. Homeowner stated all is well with normal system operation. Proceeded with heating maintenance as scheduled. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested for gas leaks 6. Tested functionality and cleaned flame sensor 7. Tested functionality and cleaned pressure switches and ports 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. 11. Tested functionality and visually inspected surface igniter 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 15. Rinsed condenser unit to promote heat exchange Found decent amount of dog hair in return. I would recommend cleaning out the return in order to prevent dust and dander from making it into the unit and ultimately shortening the lifespan of
Preformed single system heat maintenance on a gas system. 2018 Tested all electrical components and safeties on the inside unit. All tested within manufacturer specifications. Client does have a reme halo uv ligh, he bulb has burnt out. Offered replacement options for a new bulb. I also noticed the unit did not have any surge protection on it. Client elected to have surge protection installed on the outside unit. Unit was cooling upon departure. Surge protection HVAC ONLY 240V SURGE PROTECTOR INTERMATIC AG3000 OR EQUAL SURGE PROTECTORS PROTECT SYSTEMS FROM SIGNIFICANT POWER FLUCTUATIONS.
Upon arrival client stated that the heater would come on for a couple of hour then shut off. I went to the thermostat and set the heat to on and noticed the temporary hold was on until 6 am. I switched the hold to permanent and presented findings to the client, unit was heating upon departure
Arrived at our clients home for a tune up inspection. Our client has a trane ion filter. He had not cleaned it since last year. I proceeded to clean the filter and preform a heat maintenance inspection. Kevin explained to me that the outdoor unit has not worked for some time because he needs new high voltage wire run from the panel to the unit. Everything is running properly on departure. Our client prefers once a year maintenance and declined a maintenance plan today. Do you know that for $60 more you can get two more visits?, Spring and Fall and get advantage for all our benefits? Ask Details to your Adon's Technician
Preformed gas valve change out. Presented client with before and after pictures of work done. Preformed single system maintenance on a gas furnace 2013. I tested all safeties and electrical components. Client did not have filter at the time of inspection. Tested blower motor amps as well as inducer motor amps. Both tested within manufacturer specifications. Outside unit is a Payne 2021. Unit was back to heating upon departure.
Client stated that he turned on the heat last night and woke up to the thermostat reading 64 degrees this morning. Upon arrival homeowner met me outside and showed me where the attic space was. I proceeded to the attic where I opened the unit and started running diagnostics on the furnace. As I was testing the heat cycle I noticed the igniter would glow and then the gas valve would open and then shut immediately. I also noticed the unit had no sediment trap for the gas line leading into the valve. I determined that ,after a couple of other tests, the gas valve was faulty. I presented my findings to the client. Client has elected to replace the gas valve and add the sediment trap to the line. Unit is currently not heating.
Preformed heating maintenance on a dual fuel system. Tested all electrical components on the furnace all tested within manufacturer specifications. Changed filter for the client. Client did have air scrubber installed but not connected. Tested all electrical components on outside unit all tested within manufacturer specifications. Spoke to client about adding a surge protection to the inside unit. Unit was cooling upon departure.
Preformed heat maintenance. Tested all electrical components inside the furnace. All tested within manufacturer specifications. Changed clients air filter. Client had air scrubber but has it disconnected. They didn’t want it to be reconnected due to they couldn’t tell a difference while it was plugged in. Noticed unit does not have surge protection. Unit was cooling upon departure.
Heat preventative maintenance on a heat pump from 2018 and a mini split from 2022. Customer did provide me with an air filter to replace today 20*20*1. During my inspection I checked temperatures, checked electrical connections and components, checked the heat kit and its safety components, washed the coils outside, and inspected the system for dirt buildup in it. I did find the heat pump to not have surge protection on it and after talking to the customer about it he does want to revisit it on his spring check up. Overall the systems are working and heating at this time and I did show the customer how to turn his electric heat on and off for the temperature drops below 32 degrees. System is running upon departure.
Arrived on site for heating maintenance. Homeowner stated all was well with regards to normal system operation since work was completed in blocking living room vent. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked compressor amp draw. 7. Checked condenser fan motor amp draw. 8. Inspected / replaced return filter. 9. Inspected return plenum for debris/ dirty. 10. Inspected evaporator coil. Clean 11. Inspected blower motor/ blower wheel. 12. Checked blower amp draw. 13. Measured temperature differential from supply to return. 20 degrees measured. 14. Inspected drain lines and treated to prevent blockages 15. Rinsed condenser unit to promote heat exchange because we noticed a decent amount of dust and debris in the coil. Capacitor was testing within range, but is starting to test a bit low. Contactor was te
208/210 unit freezing. Believed to be refrigerant leak will need to check after defrosting. 2013 213 cap looks old and rusty but testing within range. 200 hallway thermostat wire to outdoor unit has exposed bare copper. This could cause a short. Missing insulation on suction line. Disconnect is broken. Terminal has broken off from disconnect box. Cannot safely check electrical on this unit until, disconnect issue is addressed. 200 lobby old and rusty cap but testing within range contactor is testing outside of manufacturer specification. 202 bad capacitor 200 -B Rooms bad capacitor Hallway and B rooms north side - R22 unit and bush removal MC lobby and Activities- bad capacitor and condenser cleaning MC Dinning - hard start kit recommended for high start amps, capacitor, and Contactor. Fan would come on immediately but compressor is struggling to start up. A Rooms 300s - bad cap Maintenance office - 1996 R22 unit Dining- bad capacitor Kitchen - bad capacitor Room 308 - R22 system 0
Upon arrival, I found that the outdoor unit was not getting voltage. I confirmed at the furnace board that my voltage was being sent outside. I determined that the thermostat wire is broken somewhere in the ground. Customer approved running a new thermostat wire and Jacob came to assist. System is operational and cooling.
Ac preventative maintenance on a heat pump from 2020 with air filter size 16*25*4 which customer has recently replaced. During my inspection customer brought to my attention that she was having the company that installed the system come out to change the drain pan because it has rust. I also found the capacitor to fail today’s inspection and after bringing it up to the customer she decided to have the original company replace it. Overall the system is cooling and running, electrical components and connections are good and I washed the coil outside today.