2nd tech to work on HVAC outage, was fixed however a bit of rainwater in the shorted the system. Quick service! Charles explained the remaining issue, which sounds as if it would have been hard to diagnose prior to the rain storm. Thank you!
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ALEX IS AMAZING! HE ARRIVED ON TIME, WAS EFFICIENT, KNOWLEDGABLE AND THOROUGH. HE WENT OUT OF HIS WAY TO PROVIDE EXCELLENT CUSTOMER SERVICE IN REPLACING DUCTS IN MY ATTIC, EXPLAINING EVERYTHING. AND EVEN HELPED ME CONTAIN THE RODENT PROBLEM THAT WAS RESPONSIBLE FOR THE PREVIOUS DUCT DAMAGE SINCE I WAS UNABLE TO CLIMB THE ATTIC LADDER MYSELF. HE WENT ABOVE AND BEYOND MY EXPECTATIONS. WHEN I HAVE ADDITIONAL DUCTWORK DONE -- HE WOULD BE MY CHOICE FOR A TECH. ALEX DESERVES A BIG RAISE!!! THANK YOU!
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Overall Experience
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Overall Experience
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He was there 10 minutes ahead of schedule and had us back up and running very quickly!
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Overall Experience
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DUCT CLEANING PKG-2 (1 system) : 12 Supply's and 1 Return, Remove and Clean all Supply vents and Return grills. Contact clean Ducts with Roto brush machine. Includes Antimicrobial Fog* Additional to this package is cleaning the Supply and Plenum Boxes. (Save $35) *Rusted/Over painted vent and/or have bacterial growth are not guaranteed. Also, any vents with caulking around them are Homeowners responsibility of re-caulking.
The system is pulling approximately 110 degree air from a dead zone that is mixing with 68 degree air from the home. The fresh air was never properly installed. We will need to make a price for some options to deal with the issue. I took a video explaining what is needed for the job.
R38 insulation is a high-quality thermal insulation material designed to increase energy efficiency in homes and buildings. Our R49 is 14" of Owens Corning R-49 Pink Fiberglass Insulation. - Assessment: We will first assess your property to determine the areas that need insulation and calculate the required amount of R38 insulation. - Current insulation depth: - Preparation: We'll ensure the work area is properly prepared, addressing ventilation and safety concerns as always. - Installation: R38 insulation will be carefully installed in the designated areas, using industry-standard techniques to maximize thermal resistance. Cleanup: After installation, we'll clean up the work area thoroughly, leaving it in pristine condition.
Performed a 1 system spring maintenance (AC/ electric heat ). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty,,,,based on evaporator/ blower motor conditions we highly believe ductwork needs to be cleaned. 11. Inspected evaporator coil,,,evaporator coil is extremely dirty, highly recommended an evaporator coil 12. Inspected blower motor/ blower wheel,,,both are very dirty, there is growth buildup. 13. Checked blower amp draw. 14. Measured temperature differential ,,,was only 17 degrees split differential due to lack of airflow ( extremely dirty evaporator coil). 15. Inspected drain lines. 16. Washed condenser
Inspected the cleanliness, and condition of the ducts. The equipment is new and will be maintained by another company that does not offer duct cleaning. There are a couple of spots in the ductwork that needs repairs, ducts need to be hung properly, and the system does not have a fresh air control on the fresh air duct. Customer approved the level 2 duct cleaning estimate. A 500.00 deposit was collected. Customer stated he will address the other issues himself. Scheduled for April 30th 8am to 10am arrival time.
Performed single system cooling maintenance. I checked amps, capacitor, filter, cleanliness, drains, safeties, refrigerant temperatures, and temperature differential. The system is cooling mostly inside of manufacture specifications. I had a wire loose for the fan motor on the capacitor. This was causing the fan to pull higher than normal amps. I corrected the connection and tested again and found that it brought it back inside of range. The compressor is pulling slightly over the rated amps on start up. It is rated for 104amps, and it is pulling 107amps. I noticed that the reme halo bulb is worn out. With all of the building going on in the area, I want to make sure that the unit is safe from power fluctuation. I provided pricing for a hard start kit, reme halo bulb, and surge protection.
I arrived at our clients home for a courtesy recheck as well as potential issue. Our client had installed a return air duct but a few days ago the compressor went into a lock out while heating. I first reset the unit lockout and informed our client he was also able to reset it by shutting off the power to both indoor and outdoor units from the main breaker and turning both back on. I ran the unit in cooling for 30 mins and measured the static pressure. The static pressure measured a total of .33 inWC. With the change in static pressure the unit was behaving as if it was overcharged. Our client is aware that the chemical cleaning on the indoor evaporator coil and adding fresh air to the unit will help the overall performance and efficiency of the equipment but he is currently selling the home. I did remove a small amount of Freon before putting the unit to heat. Once removed I placed the heat pump to heat and let it run for 10 mins. Even with the warm indoor and outdoor temperatures
Performed single system cooling maintenance. I checked amps, capacitor, filter, electrical, drains, cleanliness, temperature differential, refrigerant temperature. The system is cooling to manufacture specifications. I provided pricing to perform drain treatment, replace air scrubber bulb, and add surge protection to the indoor/outdoor units. I performed the drain treatment and collected via card.
Performed single system cooling maintenance. I checked amps, filter, electrical, drains, cleanliness, safeties, temperature differential, and refrigerant temperature. The system is cooling to manufacture specifications. Customer spoke about some uncomfortable areas in the house. The system has a poorly designed duct system and the insulation levels are low. The customer informed me that his reme halo was disconnected due the ozone making them feel ill. I provided pricing for drain treatment, insulation, air scrubber, and duct redesign. Customer approved the drain treatment and would like to discuss with his wife in private for the other options. If customer approves insulation or duct replacement, I will need to come back to locate recessed lighting and map out the ducts that are currently there.
Performed a 1 system spring maintenance ( gas). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty,, ductwork is dusty, recommended a duct cleaning. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines. 16. Washed condenser unit. Found no issues/ concerns at this time, unit is cooling properly.
COMPLETE RETURN CUT IN - 12"-14" Cut in and install new return Air Grille, non insulated boot, collar, saddle, and hanging strap. R6 rated flex ductwork connected to Plenum box. Cut in needs to be ran either to the living room or dining room to maximize usage.
Performed single system cooling maintenance. I checked amps, capacitor, electrical, safeties, cleanliness, drains, refrigerant, filter, ducts, and washed the outdoor unit. The system is performing inside of manufacture specifications with some suggestions. I noticed that the blower insulation was falling down on top of the blower. I used spray glue to secure the insulation back. I observed that the system does have an emergency drain pan float switch. However, with the current design of the drain, the float will be bypassed until the problem becomes huge. I recommend we add another float switch to detect a clog before it becomes a big problem. Also, advised adding a blow out valve with the float to allow easy clearing and less clogging points caused by just adding a coupling. There are 2 return ducts that are getting metered down to about 50% of return air. This will cause a problem over a couple years. This can cause damage to the compressor, evaporator coil, and blower motor. I prov
Performed 2 system cooling maintenance. I checked amps, capacitors, filter, electrical, drains, cleanliness, and safeties. The systems are performing within manufacture specifications with some needed recommendations. I provided options for protection against surges for the indoor equipment and outdoor equipment. The surge protectors come with a 3 year warranty and some damage coverage, if the surge protect fails to do its job. I provided pricing for a blower cleaning on the unit in the kennel area. The blower motor has excessive build up. This results in the motor working harder to perform its normal duties and failing prematurely. Also, I provided pricing to perform drain treatments on both system. I brought back up the big hole in the roof because of a missing whirly bird and informed them that the rain is just going straight into the attic.
Arrived at clients home for single system maintenance inspection. Our client informed me about imbalance airflow in the home. Upon inspection of the ductwork I found that there is a supply vent that is blocked by the drywall. This vent is contributing to airflow and pressure going into other parts of the home causing too much heat or cooling. It is also not cooling/heating the center part of the home. In the attic I found the system to be without a water safety switch and also showed this to our clients. There is some growth on the indoor coil also and we discussed placing a 20*20*4 inch filter to help with pet hair. We also discussed using white vinegar down the drain line to help prevent clogging. On the outdoor equipment I tested and inspected all electrical components and ensured the heat pump was within manufacture specifications. Everything passed inspection today.
Performed a 2 system spring maintenance ( heat pump + mini split). Tasks performed. 1. Visually inspected condenser coil for debris/ dirty. 2. Inspected condenser fan motor. 3. Inspected condenser fan blades. 4. Inspected/ cleaned wiring connections. 5. Tested compressor/ condenser fan motor capacitor. 6. Checked refrigerant pressures. 7. Checked compressor amp draw. 8. Checked condenser fan motor amp draw. 9. Inspected / replaced return filter. 10. Inspected return plenum for debris/ dirty. 11. Inspected evaporator coil. 12. Inspected blower motor/ blower wheel. 13. Checked blower amp draw. 14. Measured temperature differential . 15. Inspected drain lines. 16. Washed condenser unit. Found no issues/ concerns at this time , units are working properly at this time.