Troy Andersen is AMAZING, KNOWLEDGEABLE, and THOROUGH. He called us when he was on his way to not only let us know his ETA but to inquire about our specific problem and took the time to listen to our input based on previous experiences and then had already researched every issue with his leadership team so came in knowing exactly what needed to be done. Hot 2 Cold Air should NEVER lose this young man. I will specifically request him for any and all services we may need with our AC.
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Cory was awesome. He showed up when he said he would be here was through and took the time to show us some tips to keep our unit running smoothly in between annual visits. Exceptional and knowledgeable technician.
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Corey Burdette was awesome. He introduced himself, was mindful of walls and surroundings when bringing in his ladder, personable and explained everything he was doing. Great customer experience.
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We have used Hot 2 Cold on several occasions and James Thornsberry has been extremely professional every single time. He does a great job of asking the right questions, explaining technical items, and providing multiple options based on individual client needs. We need to do a complete overhaul on our entire HVAC system and he provided us with four separate estimates, each with competitive pricing compared to similar estimates from other companies. We would gladly call Hot 2 Cold and James any time for any questions or concerns we might have in the future.
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Great service , very prompt and conciseness
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My wife and I recently moved into a new house and discovered some issues with the air conditioning system. We called Hot 2 Cold for an appointment. James arrived and quickly and efficiently diagnosed the extent of the issues. He explained the issues in a clear, comprehensive manner. We discussed multiple options. I was extremely pleased with the service he provided.
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Once again I am more than satisfied with the quality of workmanship, extremely neat all through the process. The team was great.
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The attention to detail was tremendous, as a technical person I was able to appreciate all the care to attention James addressed in creating a plan for our air needs in our house. More than satisfied
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Condenser is throwing lock rotor 04 code hard start required
Was called out for the condenser not running upon arrival condenser was running and functioning normal
Perform the yearly maintenance on the air conditioning system. Customers sub cooling was a little low so we added some Freon to help balance it. First time adding Freon to the system since it’s installation. Advised customer to keep an eye on the behavior of the system in the coming months and two alert us if there are any issues.
Customers needed a software install for their thermostat and communicating system
Completed yearly maintenance
Today we visited to perform an annual maintenance on the air conditioning system. The unit is from 2005 and uses R-22 refrigerant which is now phased out. Kristin is aware that it is time to replace the system, but is hoping to keep it working for a while longer.
Service Call Diagnostic: diagnostic system make sure working properly. Check Freon all electrical components and replace new filter. Unit working normal
Technician performed full system maintenance check up. Inspected all electrical connections and components fully flushed and cleaned drain line. Checked refrigerant charge and found it to be at the proper level. Replaced air filter. Inspected ductwork in the attic. System was fully tested and no issues were found at this time.
Today we visited to follow up from the recent installation.
Inverter technology delivers the most efficient and comfortable home. Sometimes called variable speed systems these machines are like having dozens of differently sized a/c units all in one. They have a variable speed compressor that incrementally “throttles” the power being used. Expect even temperatures, low bills, and extraordinary air quality.
Today we visited to reevaluate the information we offered last year in regards to replacing/redesigning the air conditioning and ductwork.
Repair Option perform maintenance blower ok drain line flushed comp ok fan ok cap ok charge is ok system working fine Homeowner states system shuts down and the home reaches 80degrees the only to get the air on is shut the breaker off and on for the condenser This system communicates and does not show any Error codes c2 outside ac2 inside the ah
Sprayed down evaporator coil with self rinse cleaner. Removed piece of insulation from blower wheel that came off panel. Blower wheel is very dirty and needs a pull and clean. Washed down drain line. Hosed down condenser coil and checked refrigerant levels to be in range. Amp draws on motors are good.
Performed annual maintenance santi done blower ok uv has power drain line flushed comp ok fan ok cap ok charge is ok zone board is working
