Performed a platinum call home visit in cooling. The unit is operating to factory specifications. Includes two maintenance visits per year Front of the line, priority service over everyone else, guaranteed service within 24 hours Discounted $37 diagnostic fee (versus regular diagnostic fee of $97) 100% of your protection plan goes toward your future system replacement (capped at $1,000) 10% Discount on any HVAC repair work needed $200 Discount on Home Performance upgrades